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The Evolving UC Market: Cisco has you covered

Over the last few years, changes in computing, mobility, video and cloud have transformed the collaboration market profoundly and permanently. By listening to our customers and constantly innovating and improving on our market-leading Unified Communications platform, Cisco has been able to keep pace with these drastic market shifts.  Our customers and the industry are recognizing these efforts, and as a result, I am pleased to announce that Cisco has been positioned as a Leader in Gartner’s recently released 2013 Magic Quadrant for Unified Communications and received an ‘Excellent’ rating, the highest rating given in the 2013 Critical Capabilities for Unified Communications report.

Choosing the right UC solution for your business is about more than responding to the latest trends in cloud, mobility or software applications. One of the most basic criteria customers use when choosing their UC vendor is around how the UC solution fits into their current environment. We’ve learned that there is no “one size fits all” approach for our customers. Read More »

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When Sensors Act Like Teenagers

A common cornerstone of both the Internet of Things and Internet of Everything concepts is the idea of a future with billions, if not trillions, of connections to the Internet. As the Internet of Everything connects objects, data, people and processes, the future of connected things will not be traditional computers or smartphones. Rather, it may be your refrigerator, or a traffic light, or even a litter box. Basically, anything that can have a status change that will interest someone has the potential to be connected to the Internet in order to alert you to that change.

The idea of being alerted to important information automatically is appealing. After all, if your refrigerator is having a cooling issue and it can send you a text alert, you can save money by taking corrective action before your milk and other products go bad. However, not all of the data generated by the Internet of Everything will be of high value. In fact, most of it will be of little value at all.

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As Cloud Empowers Lines of Business, Challenges for IT

As the key delivery model for the Internet of Everything (IoE) economy, cloud is helping to drive sweeping changes across nearly all aspects of our lives. But while the growth trajectory of cloud has been carefully charted, there has been comparatively little insight into its impact on IT organizations. To gain a better understanding, Cisco® Consulting Services, in partnership with Intel®, undertook an extensive global survey of 4,226 IT leaders respondents in April-March 2013 to investigate cloud-driven IT change.

The Impact of Cloud on IT Consumption Models” study explored the dramatic changes affecting IT at all key consumption lifecycle stages — how businesses plan for, procure, deploy, operate, and govern IT. This is part two in a four-part blog series that will explore some of the findings of this study and discuss how today’s IT leaders can prepare for the new model for IT.

One of the clearest expressions of this cloud-driven change is the emergence of lines of business (LOBs) — human resources, sales, R&D, and other areas that are end users of IT — both as direct consumers of third-party cloud-based services, and as ever more prominent influencers of companies’ IT agendas. This represents a major paradigm shift from decades of IT tradition, when IT itself set the agenda and made all planning and procurement decisions.

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Get Your Network Ready For iOS7

In their highly anticipated announcement this week, Apple introduced two new phones, the iPhone 5C and iPhone 5S, and confirmed that iOS 7 would be released on September 18th. Techies like myself took note that iOS 7 will include quite a number of new features. We at Cisco want to help you understand what iOS 7 means for your network, so here’s a quick blog to sum it up:

How does iOS 7 impact your wireless networks?

Soon your employees and guests will be upgrading to IOS 7. Did you know up to 20% of traffic to mobile devices is software upgrades, application updates and synchronizing your devices via the cloud? Cisco’s Application Visibility and Control technology can help you identify and tame these applications and is available on the routers, Wireless LAN and visible via Prime Infrastructure. In addition, Cisco’s ISR can cache these updates to reserve valuable and expensive WAN bandwidth. More details about protecting the WAN is available in another blog.

If you leverage a Captive Portal, you will experience a change in behavior. Apple has enhanced the Captive Network Assistant (CNA) functionality iOS 7 making it more robust. Cisco has proactively developed and tested a new version of wireless LAN controller code to interoperate with Apple’s new implementation while ensuring a seamless experience for all other clients.

Finally iOS 7 also has significant security and manageability enhancements to improve productivity for the enterprise.

What do you need to do in order to optimize for iOS 7? Read More »

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Enhancing the MSE User Experience: Backup & Restore, Menu-based Device Setup

Following the last MSE blog on CleanAir, today I wish to explain how we prioritize the Mobility Service Engine’s user experience.

Listening to customers and implementing changes/features based on customer feedback has been a great strength of Cisco products. We from the Mobility Services Engine team strongly believe in this principle and make sure that we reach out to each and every customer who has provided a feedback on Cisco MSE and take their experience with MSE into consideration when designing future features and enhancements.

After analyzing the feedback we received during the MSE 7.4 release, I am pleased to announce that we have decided to implement the following two features as part of series of enhancements that we believe will improve the customer’s user experience with MSE.

Convenient Backup and Restore

Until the 7.4 release, MSE users had limited options in backing up their MSE data. The only supported option was to use the NCS FTP server as the destination for MSE data backups. Due to the limited disk capacity on NCS, as well as sharing of the disk space with other network elements, disk space limitations prevented MSE users from regularly backing up their data. If you are one of those users who always wished you could regularly backup MSE data without running into NCS disk space limitation, or if you wish you could back up your MSE data to non-NCS devices, we have some good news for you.

In the latest MSE 7.5 release, we have added the option to backup and restore your MSE data on remote FTP servers, provided there is connectivity between the MSE and the FTP server.  Similar to NCS Backups, MSE data can be backed up to configured repositories (internal or external FTP servers).  Love the command shell? We will also be coming up with CLI to backup MSE data. You can now start MSE backup using just a single command.

msecsat1 Read More »

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