I recently returned from Toronto Canada, where the global Association for Asian Studies (AAS) held its 2012 Annual Conference. This four day gathering brought together thousands of Asia-watchers devoted to the sustainable and prosperous future of Asia. Alongside a rich menu of AAS’s scholarly programs, were roundtable discussions, workshops, and panel sessions, all focused on the full range of issues facing Asian citizens, governments and enterprises.
My presentation, “City-to-City Strategies: How U.S. and Japanese Cities Are Working to Improve Their Sustainability” was part of the panel, ““Climate Change, Toxic Spills, and Eco-Cities: Japanese and American Responses to Environmental Crisis.” Prof. Peter Friederici, of Northern Arizona University chaired our session, which was sponsored by The Japan Foundation Center for Global Partnership. Read More »
Tags: 21st century cities, Cisco, city development, city transformation, eco-city, ecosystems, green business, grids, IBSG, Smart Cities, smart grids, sustainable development, urban connectivity, urban innovation, urban planning, urban sustainability
Cisco’s overarching objective is to create a unified user experience across our entire collaboration portfolio from IM to web conferencing to immersive TelePresence. We want to deliver the highest quality and most consistent experience to all users.
Cisco’s portfolio of collaboration infrastructure includes call control, conferencing, enterprise edge and management; and we are consistently delivering advancements across all of these key areas.
Today I’d like to talk specifically about Cisco Unified Conferencing, a big step towards delivering a unified collaboration architecture. Unified Conferencing brings together transcoding, switching and web-enabled conferencing under the orchestration of Cisco TelePresence Conductor.
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Tags: Cisco, collaboration, infrastructure, Jacob Nordan, TelePresence, telepresence conductor, unified conferencing
Think back to the year 1997. Back then, Bill Clinton had just begun his second Presidential term. Princess Diana’s funeral was watched by 1.5 billion people. Internet Explorer version 4 was new. The Hale-Bopp comet made its closest approach to Earth – and the Data Over Cable Service Interface Specification (DOCSIS) was released publicly for the first time (March 1997), marking the beginning of the broadband revolution.
That’s why our John Chapman, a Cisco Fellow and one of the original contributors to the DOCSIS specification, chose to highlight the subject, during his March 20 keynote at the Light Reading Cable Next-Gen Broadband Strategies conference in Denver.
The highlights: By year-end 1997, some 10,000 DOCSIS-based cable modems were installed in Canada. At the time, services ran on a single carrier, for 40 Mbps downstream – spread across 20+ fiber nodes.
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Tags: cable, ccap, Cisco, docsis, john chapman, Service Provider
The March 2012 issue of Customer Relationship Management Magazine presents the editors’ annual Service Leader awards. Building on our success in previous contests, Cisco customer care products received awards in two categories this year.
For the first time ever, Cisco claimed the top spot among Interactive Voice Response vendors, standing out in particular for our “company direction and depth of functionality” in IVR. This award underscores Cisco’s continued success in this market, where we were recognized last summer as the world’s leading IVR vendor.
Cisco was also applauded by CRM Magazine as a “Leader” in Contact Center Infrastructure. Noted industry analyst Paul Stockford commented that, “In the past couple of years, Cisco has rocketed past the competition with a sharp focus on the future of the contact center and the demonstrated ability to deliver on its vision.”
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Tags: Cisco, collaboration, contact center, Customer Care
The growth of mobility is unprecedented. Nearly 80 percent of the world’s population now has access to a mobile phone, and new devices are helping enable many more applications and services.
At the same time, cloud has become the new way of delivering—and charging for—IT services and functionality. Technology services and apps are increasingly being delivered and paid for on demand from remote data centers, accessible through the cloud of interconnected networks that constitute the Internet.
So many applications and services can now be accessed through simple browsers and delivered through the cloud. Cisco’s Internet Business Solutions Group (IBSG) wanted to know what happens when the hot technology trends—“mobility” and “cloud”— collide. So IBSG surveyed more than 1,000 U.S. mobile users to understand their current and future needs, and learn how they prefer to pay for mobile cloud services. The findings help operators understand the size of the opportunity, develop strategies for success, and differentiate their offerings.
For details about this paper and other interesting, provocative papers, go to the Service Provider Thought Leadership page of the IBSG web site.
Check it out . . .
Tags: Cisco, cloud, IBSG, mobile_cloud, mobility, service_provider