We had a great time last week at the Hotel Technology Next Generation’s (HTNG) North American Conference in Atlanta. Many of the industry’s top leaders were in attendance, and it was exciting to see wireless and mobility as a recurring theme throughout the show. There were various Wireless-focused presentations, including one from Wi-Fi Alliance focused on Miracast and Passpoint. Our team also noticed that personal area network (PAN) capabilities are becoming of more interest to hoteliers as guests need a way to connect their devices together to share content.
Our very own Bob Friday, CTO, Wireless Networking Group, and John Bollen, MGM resorts VP of IT Strategy led the Wi-Fi conversations and delivered the conference’s keynote where they focused on key trends in the industry and our innovative implementation at MGM.
Do you watch Modern Family? I love that show and it just keeps getting better. The episode where parents Phil and Claire moved daughter Hailey into her college dorm was particularily hilarious and I’m still laughing over the “Phil’s-Osophy” book he created for Hailey on “things I’ve learned” — hence, my strange title.
When Cisco asked me to participate on the Channels blog, I decided to risk the obvious and write about soft skills because it’s my observation they’re not widely appreciated – especially by women. What I mean by soft skills is personal brand: the image you portray and how others percieve you. It’s the very foundation on which your career is built. The timing couldn’t be better: we are in the throes of launching a very exciting project here at Westcon Group (more on that later) and today — you may note — is International Women’s Day.
Women want to develop professional and business skills, but often overlook what I call their soft skills foundation. For starters, there’s that nagging perception of the glass ceiling. Well, let’s ask this question: is it a glass ceiling that’s holding women back or is it something else? You might consider the following when evaluating your own soft skills foundation. Read More »
Cisco’s Financial Services Industry Marketing team is pleased to welcome a monthly contribution from industry professionals sharing their insights and observations on key trends in the Financial Services industry. The opinions expressed in these posts are those of our welcomed guests and may not reflect the opinions of Cisco.
Jerry Silva, Principal at PG Silva Consulting, is a 25 year industry veteran in retail banking business and technology, and advises institutions on technology strategy as well as contributing thought leadership to a number of industry conferences and publications like the Financial Times, the Economist, and the Wall Street Journal.
Time for Banks to Join Us in Our Daily Lives
I’ve been in the market for a new pair of earbuds. Due to the big storm that hit Boston a few weeks ago, my earbuds were lost during the hectic scurry to fly home before the blizzard hit. Once I was safe at home, I visited a few “big box” retailer online sites to check out the latest technology. Using the stores’ customer review sections, I found a suitable pair that seemed to fit my needs, then I checked prices and searched for physical locations near me that had them in stock. My local store didn’t have them, but another location five miles away did have a few. After a quick sales chat with a store representative, I bought them through the web site, drove to the store, and picked them up at the customer service counter saving me the wait at the cashier.
Most of you will recognize this series of micro-experiences as a typical, and more importantly, single event in our e-commerce lives. The experience was seamless to me; A single journey – using transparent channels – to acquire a new set of earbuds. I was able to get the “Three C’s” I needed to complete the transaction; Credibility from other consumers on the quality and reliability of several models, Convenience of homework and shopping from anywhere (using my smartphone at one point), and Choice having the earbuds shipped to me if I wanted, or in my case, picked up at a physical location.
This post is about Banking, so you know where I’m headed with this… Read More »
Isn’t it great to meet your respected peers all in one place to share ideas on improving industrial business performance?
Executives, engineers, developers and analysts did just that at the ARC World Industry Forum in Orlando recently. And Cisco representatives were there to discuss the challenges and rewards of networking in industrial environments. Here is a summary on forum discussions specific to cyber security, the Internet of Things and risk management.
Brian Uffelman is a Security Solutions Architect for the Cisco Connected Industries Group. In this video Brian summarizes his talk on securing the end-to-end (Plant-to-Business) network from internal network threats. Brian speaks of the benefits of a complete security architecture that starts in the DMZ to keep threats out of the network and extends security all the way to the individual production user. Read More »
Europe’s leading home improvement retailer, Kingfisher, was looking for a way to streamline its supply chain and enhance their direct sourcing. As a company that makes do-it-yourself projects easier and more affordable, Kingfisher was facing increasingly difficult logistical challenges with key partners and offices spread out across the globe.
Employees from multiple locations had to travel frequently to meet with buyers and quality control teams in operating companies, resulting in huge travel costs and significant wasted time . Kingfisher found that these issues impeded design processes and the company’s attempts to adopt more agile ways of working.