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Key Technologies Shaping the UC&C Landscape

This is the third post in a series from Dimension Data and Cisco Channels looking at user adoption and integration of unified communications and collaboration (UC&C) solutions. Findings stem from Dimension Data’s 2013 Global UC&C Survey, developed with ICT researcher Ovum and featuring responses from more than 2,700 participants in 18 countries across 20 vertical industries.

In a previous blog post based on this research, we heard that selling UC&C solutions had to be less about ‘flashy’ technology and more about a productive user experience. In this latest entry, Gavin Hill, Technology Director for Unified Communications and Networking at Dimension Data spoke with us about the evidence that the implementation of some technologies is no longer the end goal in UC&C but have become a ‘ticket to the game’.

“Part of the reason we ran the survey, was to find out what buyers and end-users thought would have the biggest influence on the UC&C landscape going forward. From the survey results, it was evident that video, instant messaging and presence weren’t considered priorities anymore,” said Hill.

He went on to explain, “From what we see in this space everyday, we believe that organizations now expect these capabilities to be embedded in UC&C technologies as a standard.  Read More »

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Beyond Online Classes: How the Internet of Everything Is Transforming Education

Over the next few weeks, students will be heading back to school for the fall semester. In fact, my oldest child will be starting college for the first time, and I have another one not far behind. So naturally, I’ve been thinking about the future of education, and the opportunities and challenges 21st century technology might bring.

Technology has had an amazing impact on education in the last few years. But what we’ve seen so far is nothing compared to the sea change that will be created by the Internet of Everything (IoE) in the coming decade. The networked connections among people, processes, data and things will change not just how and where education is delivered, but will also redefine what students need to learn, and why.

When we talk about technology-enabled learning, most people probably think of online classes, which have had mixed results so far. On one hand, online courses can make higher education much more affordable and accessible. On the other hand, not all students can stay engaged and successful without regular feedback and interaction with their instructor and other students. Even the best online classes cannot hope to duplicate the rich spontaneous interactions that can take place among students and instructors in the classroom. Read More »

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Partner Voices: CenturyLink Helps Retail Customers Drive Profitability Through Managed Services, Cloud

This is the latest in a series of posts featuring partner success stories where partners share how they’re helping customers achieve their goals by using Cisco technology. This week we’re featuring Richard G. Twilley, CenturyLink Vice President, Business Markets Sales, Eastern Region.

Imagine you’re anticipating the holidays and shopping for the children in your life. You, of course, have a smartphone in your hand.  When you realize you’ll face a crowded line just to take home the hottest toy of 2013, you simply tap your phone’s screen to put the toy on layaway.

Now think about the technology and the data crunching required to push personalized coupons, suggested shopping lists, location-based sales, news and information to smartphones. Retailers are harnessing Big Data and mobility to develop stronger relationships with customers.

With technology evolving faster than ever before, and the increasing sophistication and complexity of a modern network, more companies, retailers among them, are turning to managed services and the cloud to deliver transformational solutions that enhance the customer experience and drive profitability.  Read More »

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Easily Deployed Provisioning with Cisco Prime Infrastructure

Time is money. And the more time it takes to deploy and provision devices on your network, the more costly it is for your organization.

On August 21, join our experts for a deep-dive exploration of Cisco Prime Infrastructure, a critical part of the Cisco Unified Access solution, and learn how Cisco Prime Infrastructure can speed the deployment and configuration of your unified access environment. Cisco Prime Infrastructure reduces errors and difficult-to-diagnose configuration issues, through a logical, simple-to-use workflow.

During this detailed session, you’ll hear and see a live demo, and learn how Cisco is reinventing the way that network devices are deployed.

As part of the Cisco Unified Access solution, Cisco Prime Infrastructure delivers a single management point of view. It offers comprehensive lifecycle management of wired and wireless access, campus and branch networks, complete visibility into end-user connectivity, and application performance assurance. Read More »

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Cisco Partner Weekly Rewind – August 9, 2013

Partner-Weekly-Rewind-v2Every Friday, we’ll highlight the most important Cisco partner news and stories of the week, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week:

Off The Top

This week Cisco unveiled details around the popular Value Incentive Program (VIP) 22. A new 90-day grace period, new Cloud Services Reseller Track, and the simplified Express Track are just a few of the changes made to VIP to help make you more successful.

VIP 22 is open for enrollment now until September 6, 2013. Check out the VIP 22 blog post to get details on how to enroll so you can start earning rewards.  Read More »

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