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How Partners Can Effectively Provide Learning Opportunities that Lead to Lasting Change

May 20, 2013 at 10:44 am PST

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This is the fifth blog in the Cisco Partner Talent series, helping partners attract, develop, and retain the right people with the right skills at the right time. This month’s blog post goes into detail about stage five of the Cisco Fit4Talent Employee Lifecycle: Coaching and Mentoring. 

In my previous blog post, I discussed the value of learning—for your employees’ success and your firm’s bottom line. This month, I’m digging deeper, sharing the important link between behavior change and learning, based on recommendations by Workforce Management on the five steps employers need to take for improved performance.

Why is this important? Well, do you want to increase your firm’s profit? Productivity? Competitive edge? If the answer is yes, and I imagine it would be, you can accomplish all of that—and more—by educating your workforce.

And if you’re not convinced by all of the benefits, here’s a scary stat: people involved in training typically forget most of what they’ve learned within 60 to 90 days. So how can you prevent this knowledge “drain”? Let’s use golf as an example.  Read More »

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Anytime, Anywhere Efficiency

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As today’s workforce continues to become more mobile and adopt the “on-the-go” mentality both at home and at work, their needs are also evolving. Companies need to respond. Empowering employees to work anytime, anywhere will improve efficiencies and increase productivity. When the staff takes their work outside of office walls, an environment of knowledge, sharing and creativity across local, regional and global teams is created naturally. The Internet of Everything (IoE) is a clear driver in this new collaborative environment as companies continue to connect more people, devices, processes and data.  This collaborative environment, in turn, also empowers a company as a whole through the insights and data exchanged.

In one of my previous posts, How Not Where Is What Matters Most in a Collaborative Work Environment, I noted that mobile and remote workers have higher performance ratings than traditional workers. Are these connections increasing the comfort level with utilizing remote resources on a consistent basis, such as remote mentoring or collaboration with global teams? Is it the extended connection to global colleagues and customers to obtain better insight and decisions? Or, is it the combination? Read More »

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Keeping the Momentum with Business-Relevant Wi-Fi Solutions

Can you remember life without Wi-Fi? Mobility is an integrated part of our daily lives – from how we operate as a mobile user or consumer to how we conduct business. And as Cisco continues to focus on architectures and solutions that transform our customers’ businesses, our Wi-Fi business soars: in last week’s Q3 earnings, we reported a 27 percent increase in year-over-year revenue and a 200% increase in sales of Service Provider Wi-Fi. We’ve now seen 6 out of 7 quarters of Wi-Fi growth, and we continue to be the clear industry leader.

We’ve made exciting new announcements in wireless – the industry’s first edition of the 802.11ac module; extending our portfolio for a cloud-managed offering with the acquisition of Meraki; and unveiling several marquees customer deployments.

One of the truly differentiated ways Cisco is delivering business-relevant solutions is extending the Unified Access architecture through the Connected Mobile Experiences solution. This solution embodies Cisco’s commitment to deliver relevance to line of businesses by shifting the network to a revenue enabler that creates meaningful Wi-Fi user experiences and increases business efficiency.

The Connected Mobile Experiences solution uses Cisco Wi-Fi infrastructure– access points, controllers, Mobility Services Engine (MSE), and management – to detect, connect, and engage end users and to provide unique insight to venue owners through location analytics.

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Next Generation Wealth Management: Mobile Technology Enhances the Customer Experience

The wealth management industry is under transformation. In an effort to win back trust, attract new customers and retain existing ones, firms are investing in new collaborative technologies that support their business model transformation from transactions to interactions focused on client centricity. IBSG Figure 4 GraphVarious McKinsey research and studies have shown that those who adopt more client-centric tools and processes can increase revenues up to 20 percent and profitability up to 2.5 times. Cisco’s own research has shown that wealth management firms that adopt client centric tools such as video can reduce client attrition, especially for the critical under-55 segment. Part of this transformation involves investing in video capabilities that enable firms and their experts to touch more customers, more often and in a more intimate manner than voice and email do today.

Getting the right expert to the right customer, at the right time is crucial in being able to offer superior customer service and improve cross-sell and up-sell rates. Another critical, competitive differentiator is embedding video capabilities into the mobile channels and applications customers already use. Read More »

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Register for the K-12 Education: Using Wireless Technologies in Public Safety Webcast

Innovate the education environment by deploying Cisco BYOD Solutions for K-12 to facilitate teaching innovation and emergency  safety . 

Small, medium, and large school districts across the country are utilizing Cisco technology to provide pervasive wireless coverage for their schools.  Wireless coverage can not only provide an enhanced teaching and learning resource, but it can also be utilized as a tool for public safety.

The K-12 Education (PT III): Using Wireless Technologies in Public Safety webcast will take place on May 22nd, 2013 from 10:00 – 11:00 am (PST).  To register for the webcast please click here.

Here’s a sneak preview:

There is nothing more alarming then the event of a lockdown occurring during school for the protection of the students, public safety is a huge concern for parents and teachers alike.  Leveraging Cisco BYOD Solutions for K-12 Education  real-time location tracking in schools becomes a reality in order to determine the whereabouts of mobile device users throughout the campus.  Read More »

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