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Summary of B2B social media session at Internet Retailer 2013

Last week I was honored to co-present with Parvez Patel, senior director of e-strategy at Grainger, on a session at Internet Retailer Conference 2013, titled “Social Marketing for B2B:  It’s Not Just for B2C Anymore.”

Parvez Patel, Grainger, Kenneth Leung, Cisco

 

In this session both of us discussed how we approached B2B social media from a Grainger perspective and from a Cisco retail industry marketing perspective.  Some of the points that we discussed include:

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Drumroll Please…Cisco Partner Summit Contest Winners Announced

June 13, 2013 at 8:24 am PST

It’s hard to believe that Cisco Partner Summit 2013 is already a week behind us. We had such a great time chatting with partners, attending the sessions, and seeing your Vine and Favorite Quote Contests submissions roll in. We have some very creative partners out there!

To recap, there were two Cisco Partner Summit Contests, you could participate in:

  • Vine Contest: Using the Vine mobile app, capture the essence of what Cisco Partner Summit means to you in a video that is six seconds or less.
  • Favorite Quote Contest: Send a tweet of your favorite Cisco Partner Summit quote or key message that resonated most with you.

Now that the contest details are fresh in your mind, here are the Cisco Partner Summit 2013 contest winners. Drumroll please… Read More »

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Ease of Troubleshooting : Meet Cisco MDS 9710 Multilayer Director

June 13, 2013 at 7:00 am PST

End of April, Cisco introduced  the next generation Storage Network innovations with the new MDS 9710 Multilayer Director and new MDS 9250i Multiservice Switch (see Berna Devrim’s  blog ) . These solutions have been presented to the Storage Tech Field Day  (see blogs and videos below) , as well on the Cisco booth at different events  (ie EMC World) generating a lot of  comments  from bloggers and users. So I came back to the team of Cisco engineers  to know more  about these solutions -- Today I interviewed Bhavin  Yadav one of these fine engineers about the MDS 9710 .BhavinYadav

“Hi Bhavin . I heard a lot of comments  about troubleshooting , and the claim that it’s easy . Really? How can I achieve that? 

Haha . Welcome to the world of Cisco MDS 9700 Series Multilayer Directors, the easy to troubleshoot Multilayer Director Class platform in the storage area networking world! Isn’t it wonderful ? Who does not want that ? But let me first  remind you some fundamental facts before we come to any conclusion.

What are some of the reasons we have to troubleshoot?

1. Unknown human part – like wrong part replacement, playing around for fun (Are you serious? Yes, you can just pull the lever and get pull the module out like a piece of cake),
2. Technology changes –sudden traffic pattern change like unexpected data spikes, infrastructure changes like adding bunch of new virtual machines – new servers, using SSD based storage, exponential increase in data backups every night , deployment of new data centers, need of speedier networks, etc.
3. Unexpected infrastructure acts: sudden power loss, lost air cooling, burned out cables, failing hard drives – switches -- cables, etc.

So, the question comes out is – Okay, this is not something new, we deal with it everyday. Well, let me ask you this – while you work on above problems, does it impact your customers / clients? Does it impact (reduce) your available resources? Does it wake you up your staff at 2 am? But how about reducing these kinds of calls / engagements and also enhancing the customer experience? Yes, that’s what we are going to talk about.

Introducing Cisco MDS 9710 Multilayer Director  Class SAN switch, along with Raising the bar for performance and new benchmarks on performance, reliability and flexibility, now also for troubleshooting.  Let’s see how it does this.

With MDS 9710, comes a newly refreshed hardware with new troubleshooting and monitoring tool: GOLD -- Generic Online Diagnostics. In this post, I want to talk about both, new hardware and GOLD.

MDS9710

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Everything’s in the Cloud: Now What?

Today’s applications are either virtualized in our own data center or being hosted by any number of providers. But is our security built around our current security reality or is it living in the past? During one of my Gartner Security & Risk Management Summit presentations, I shared best practices in a rapidly changing environment, where cloud vendor hype isn’t matching our security reality. Now that everything is in the cloud, we need a strategic approach to cloud security.

 

Here’s how to make it happen:

Ensure safe data handling when working with cloud provider. Considering cloud providers are an extension of your business, it is vital to ensure how your provider handles security for storing and transmitting your data. What provisions are in place to make sure data is secure once it has been transmitted? Determine if your provider has firewalls, data encryption, and user authentication to keep your data safe.

Combat growing threats. As cloud-based technologies grow more sophisticated over time, so do the possibilities of threats. A proactive approach to security means that we enable technology like cloud-based threat intelligence to detect a threat as they happen – or in some cases before they happen. Other anti-threat measures such as deep packet inspection and proactive monitoring can also help combat viruses, spam and other intrusions. Learn more. You don’t have to be a security expert to take security seriously. Leverage industry bodies, like the Cloud Security Alliance, for guidance on benchmarking service provider security capabilities. Learn what certifications and security practices your cloud provider has, including daily risk audits. And look for ways to increase security processes when you work with cloud providers. See how Cisco can help you protect your business assets and meet compliance requirements.

Learn more. You don’t have to be a security expert to take security seriously. Leverage industry bodies, like the Cloud Security Alliance, for guidance on benchmarking service provider security capabilities. Learn what certifications and security practices your cloud provider has, including daily risk audits. And look for ways to increase security processes when you work with cloud providers. See how Cisco can help you protect your business assets and meet compliance requirements.

To know more follow me on Twitter  @e_desouza  and check my blog and Gartner presentation  on Three Data Center Security Innovations to Accelerate Your Business

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WWDC Wireless Takeaway: 802.11ac on Apple Devices Coming Your Way Soon

At WWDC this week, Apple announced that their new Macbook and Macbook Air are 802.11ac enabled. As we predicted in our red-hot Client Adoption blog earlier this year, the list of 802.11ac clients, like the new Macbooks and Samsung Galaxy S4, will continue to grow and expand throughout 2013. These devices come with the promise of Gigabit wireless, at faster speeds and better performance. How will your enterprise networks meet those expectations? The Cisco Aironet 3600 with 802.11ac module is your ticket for enterprise-class 802.11ac wireless.

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Cisco Aironet 3600 AP with 802.11ac module

The 802.11ac module will make these new clients fly at new higher speeds--3 to 4 times faster than 802.11n. So if you are connecting your new Apple device to an Enterprise Network supporting Cisco’s 3600 AP with the 802.11ac module, you will be able to get some of the highest bandwidth rates ever seen out of your Wi-Fi network which will open the opportunity for better quality video streams, better online collaboration and the support of more high-bandwidth demanding applications.  Check out the Aironet 3600 here:  http://www.cisco.com/en/US/products/ps13128/index.html

Can’t get enough of 802.11ac? Neither can we. Read More »

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