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It’s Time for an Intelligent Approach to Video Collaboration

As we’ve been preparing for next week’s Collaboration Summit, I’ve been reflecting on the past 10 years in the video and communications industry. In today’s hyper-connected world, the bar has been raised and user expectations are higher than ever before, especially as it relates to video and its impact on efficiency and productivity.  Users want to be connected all the time while having more control of when or how they are reached.  They want to have access to an array of video collaboration experiences with the ability to choose how they want to interact based on what’s going on during the day.  And they want it to be easy to use, easy to connect to others, easy to integrate with business applications and content, and of course easy to manage.

The list of user requirements is exciting for the industry.  It proves the immense value inherent in video communications and is inspiring everyone to think harder about what users want not only now, but also years into the future.  Yet keeping up with these demands is no easy feat for any technology vendor and can be even more challenging for IT teams supporting all of these new user scenarios in a business environment.  Simply put, video communications needs to be reimagined so that the promise of pervasive adoption can happen, and can happen in a way that delivers unsurpassable value.

It’s time for a more intelligent approach. Read More »

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Cisco Partner Weekly Rewind – October 18, 2013

Partner-Weekly-Rewind-v2Every Friday, we’ll highlight the most important Cisco partner news and stories of the week, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week:

Off the Top

In the latest Partner Voices blog post, Scott Alexander of Alexander Open Systems (AOS) offered insights on leveraging the SMB market with managed service offerings.

Alexander offers some background on the move by AOS, in 2011, to expand managed service offerings as a means to grow business and expand technology portfolios with current customers. By sharing that information with other Cisco partners he hopes to start a dialogue on your experiences in this space.

Come join the conversation. Read More »

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Now is the time to refresh to Cisco UCS!

Intel estimates1 that one-third of the servers in production are more than four years old. At first, one might think that it is great to get this much service out of a capital investment, but the operational costs to run these outdated servers would pay for a complete technology refresh increasing performance and reliability while reducing total costs. How is this possible? With the Intel® Xeon® Processor E5-2600 v2 product family and Cisco’s Unified Computing System. Read More »

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Leveraging the SMB Market with Managed Service Offerings

This is the latest in a series of posts featuring partner success stories where partners share how they’re helping customers achieve their goals by using Cisco technology. This week we’re pleased to feature Scott Alexander, President of Wireless, Alexander Open Systems (AOS).

Effective customer service stems from anticipating and understanding a customer’s needs. Working with customers ranging from the State, Local Government and Education (SLED) verticals to the Small and Mid-sized Business (SMB) market, our company strives to meet the needs of a unique customer base.

Alexander Open Systems (AOS) covers a 10-state region spanning from North Dakota to Texas. With locations in northwest Arkansas and central Missouri, this midwestern locale generates a major component of business with the SMB market which often, in both budget and staff, requires unique positioning to take advantage of the offerings provided through our technology partners, including Cisco. Managed services have played a pivotal role in accommodating the needs of our customers on a scale that is most beneficial to their organization. Read More »

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Inside the Branch: UCS E-series 101

Recently, I was chatting with Hugo Vliegen, Director of Technical marketing, Enterprise Networks, and he was telling me all of the questions he had been getting from customers about the Cisco UCS E-Series.  Questions such as:

  • What’s this rumor I’ve heard that Cisco has a server that sits on a branch router?
  • You’re telling me the UCS E-Series is enterprise-class? What does that even mean?
  • What’s new on the Cisco ISR series?

So I suggested we do an interview series with Hugo – something short and fun where he could get the Cisco experts on the record and help our customers learn a little more about the UCS E-Series. Read More »

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