Cisco Blogs

Cisco Blog > Data Center

CHAOS (Control Havoc and Overhaul Security): The new Order for IT

Mobility and the cloud have changed how we work, transforming pockets of downtime into bursts of productivity, with easy access to our most valued information and people. But this transformation has unleashed havoc. Security practices built on decades-old assumptions of placing controls at key points in the infrastructure  won’t work in today’s hyper-connected application and data-centric world.


Mobility and cloud have shifted the power balance from IT to users. Business units and workers are embracing public cloud services for everything from document sharing to payment services. Most CISOs cannot state with confidence that their organization’s information assets are secure.

Overhaul Security

The industry needs to embrace innovative security and identity architectures so organizations can protect their users’ identities, devices, and data, wherever and whenever they are. Now is the time for InfoSec pros to embrace CHAOS and enable the business to move forward quickly and securely.

Tags: , , , , , , , ,

Building a Successful Mobility Roadmap

Recently, I was able to chat with Forbes contributor Dan Woods about how Cisco increases productivity and efficiency of its sales staff through a methodical approach to mobility.

Specifically, today’s mobile landscape is demanding constant evolution. From listening and responding to the mobility needs of employees to deploying home-grown apps, a flexible and holistic roadmap for mobility and mobile apps is essential. While mobility continues to be a growing trend that offers businesses new opportunities, many companies have yet to fully realize the true potential of mobility.

With this in mind, many business leaders may ask:

  • How can my enterprise recreate Cisco’s approach to mobility success?
  • How can my organization realize all of the benefits a mobility strategy can offer?

cisco_blog_mcKittrick_imageFinal (2)Why Mobility Matters

You don’t have to look very far – probably the nearest airport lounge, coffee shop, or even living room – to see how the influx of smart, connected devices is changing how and where we work.

However, basic BYOD and mobility policies are becoming more comprehensive in order to support emerging trends like the rise of enterprise apps and demand for a faster and personalized user experience. In fact, according to a CIOL article, CIOs will continue to put mobile first, understand and invest in mobile enterprise apps, and integrate corporate mobility policies in the next year.

In addition, mobility – and its untapped potential – is shaping the bottom line.

A recent CIO Insight article sheds some light: A survey from Mobile Helix supports that CIOs and IT leaders recognize there is untapped business value potential from investing in mobility. Read More »

Tags: , , , , , , ,

Cisco Helps Make Brand Loyalty a Slam Dunk for the NBA

In a world of digital distractions and shrinking attention spans, brand loyalty and customer engagement often wind up “out of bounds.” But forward-thinking organizations — including the National Basketball Association (NBA) — are using technology to create some exciting new scoring opportunities.

One of the keys to establishing brand loyalty lies in enabling an experience that sparks an emotional connection between the consumer and the brand. The NBA is a great example of an organization with an ardent fan base whose loyalty is based on an emotional bond. But to transform that passion into higher merchandise sales and social media buzz, the NBA has been adopting some unique concepts.

Some of this innovation will be on display at the NBA All-Star Jam Session, which will take place in New Orleans, February 13-16. There, the NBA is deploying Cisco’s Virtual Mirror done with partner C-InStore. The full-length mirror enables shoppers to see enhanced virtual images of themselves. And while Cisco’s Virtual Mirror might not make a customer look 7 feet tall (yet), it will render an image of him or her wearing the official All-Star jersey, shorts, and other licensed apparel. That digital snapshot can then be shared with friends and family, capitalizing on the excitement of being at the event. Those who engage with the mirror will also receive a 20-percent discount off event merchandise, redeemable through a coupon sent automatically to their phones.

Read More »

Tags: , , , , , , , , , , , , ,

Software-Enabled Services Create Lucrative New Partner Opportunities

When I meet with partners around the globe, I hear a steady drum beat that sounds like this: Customers are shifting their focus from “make my network work” to “give me operational outcomes.” This is a clear sign that customers are moving from an IT-centric view of networking to a business-centric view of the value that networking enables. In short, customers now expect services tied to business outcomes.

This is good news for several reasons. First, this outcomes-based market is much bigger than the support market. Second, services delivery will increasingly rely on centralized, non-labor-based tools and assets. (My boss likes to remind customers that we can no longer service a car without software.) What do these changes mean for those of us in services? The answer is clear: From here on, success in network life cycle services will require tools, resources, and intellectual capital-based assets.  And I assure you that there are many lucrative services opportunities worth exploring. This is especially true for those of you willing to expand your services practice with software-enabled services. – which is exactly what I want to take up in this second installment of my blog series. Read More »

Tags: , , , ,

Internet of Everything Opportunity is there for our Partners

Those of you that attended the 2014 Consumer Electronics Show last month heard Cisco Chairman and CEO John Chambers’ keynote address discussing the potential $19 trillion opportunity in the Internet of Everything (IoE). John even mentioned that the combined value of the opportunity might be conservative. (If you missed John’s speech you should definitely check out the highlights.)

John talked about “connecting the unconnected” and that this area is where our Partner Ecosystem has to be ready to do some serious work. We know we have to evolve with you and make sure we are all prepared to tackle that $19 trillion opportunity that is out there.

There is real value in our partner ecosystem and in connecting partners with each other. We will certainly be talking about this more and more as we move further into 2014, especially with such a large focus on IoE. Read More »

Tags: , , , ,