During your morning workout at the gym, a device on your arm measures each step and connects with…your bank. By monitoring your healthy lifestyle, the bank can then arrange a lower rate on your health insurance. Later, when walking toward your office, you notice an apartment for sale in a neighborhood you have been scouting for real estate deals. So you point your smartphone at the building to view an augmented-reality image superimposed on the building. In turn, you see the price, square footage, and a live link to your bank’s virtual mortgage advisor.
These kinds of scenarios could become commonplace, once banks embrace the opportunities of the Internet of Everything (IoE) era. While today’s digital consumers demand experiences that are relevant to their current context, many feel that banks don’t understand their needs. Contextual interactions may be common when buying books or streaming movies, but customers sense a “value gap” with their banks. And many are willing to trust disruptive innovators from outside the traditional realm of financial services to fill this void.
Banks can keep pace with customer demand by adopting IoE-enabled solutions that offer expert advice, value-added services and convenience, whenever and wherever customers need them — and do so securely. Wearables and augmented reality are among the more forward-looking innovations that banks should be exploring today. But there are many other ways for banks to reconnect with customers.
In a recent Cisco survey of banking customers in 12 countries, respondents were extremely receptive to five core IoE-enabled banking solutions centered on advice (virtual financial advice, virtual mortgage advice and automated financial advice) and mobility (branch recognition and mobile payments). Seventy-five percent would move their money to another provider for one or more of the five concepts. In emerging markets, respondents are twice as likely to move their money.
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Tags: analytics, augmented reality, banking, biometrics, CCS, Cisco, Cisco Consulting Services, data, digital, Financial Services, hyper-relevance, innovation, Internet of Everything, internet of things, IoE, Wearables
Commoditisation is a big word these days in the Service Provider business. The value of our services is being depreciated as our customers are exposed to growing choices offering comparable products. In this borderless economy, competition can come from the most unexpected sources. How are you using technology to give your customers a better experience? A number of ways technology changes the way we do things we do were showcased in the recent Cisco Live events. How would you put those to good use in your businesses?
Every morning when I wake up, the first thing that I touch is my mobile phone. Living in Read More »
Tags: Cisco, cisco live melbourne 2015, mobile, Service Provider, technology
Each week, we’ll highlight the most important Cisco Partner Ecosystem news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week:
Off the Top
Cisco was recognized by CRN this week as a 5-star winner for its Channel Partner Program and for its Solution Partner Program. These wins will be featured in the CRN Partner Program Guide, which is an annual directory and definitive listing of technology vendors that service solution providers or provide products through an IT channel.
Listen Your Way to the Win
Karin Surber always brings a great perspective on what it takes to be a successful sales person and this week was no different. Karin spent some time on the Partner Blog discussing listening, and how listening can make or break your business. Read More »
Tags: #ciscops15, #mktgvelocity, Cisco, Cisco Marketing Velocity, Cisco Partner Summit 2015, crn, karin surber, partner, virtual partner summit
One of the well-received demonstrations that Cisco showed at MWC 2015 was: Cisco Internet of Everything: Solutions for SP Business Opportunity, aka the “Connected Bus Stop”. This demo prompted a lot of good discussion about what role Service Providers can play in the Internet of Things (IoT) and the Internet of Everything (IoE). We summarized 4 areas for Service Providers to add value:
- Deliver Intelligent Connectivity over lower-cost, dynamically scalable virtualized networks
- Offer complete solutions and managed services in focused vertical segments
- Monetize new sources of analytics from aggregated and contextualized IoT data
- Provide provisioning, end-to-end device management, and added-value aligned to the business process productivity gains that customers seek from IoT.
Cisco’s approach to IoT encompasses an understanding of key business care-abouts and pain points, derived from our longstanding position as Read More »
Tags: Cisco, Cisco Meraki, Cisco’s IoT solutions, connected bus stop, intelligent connectivity, Internet of Everything, IoE, mobility, service providers, smart parking, virtualization, wi-fi
Today, mobile devices are everywhere — and vying for the attention of just about everyone. On a train, in a café, or in the park, people are gaming, connecting with far-away friends, and watching TV shows.
Increasingly, they are also researching, browsing, and buying products.
Such tech-savvy mobile shoppers are driving a retail revolution that has left many brick-and-mortar retailers scrambling to catch up. In fact, mobility and apps have created an industry disruption similar in scope to what we saw with e-commerce in the late 1990s and early 2000s.
For many traditional retailers, the stakes are high and the challenges daunting. However, I see tremendous opportunities. Read More »
Tags: analytics, Cisco, Cisco Consulting Services, Cisco Mobility, connected retail, digital, hyper-relevance, Internet of Everything, IoE, IoT, Mike Riegel, mobile, retail, shopping