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Cisco WebEx Telepresence: Cisco Extends WebEx Beyond Web Conferencing to Now Include Social and Telepresence

We all know that in-person communications matter. According to a recent study by The Economist Intelligence Unit, 75% of Global Business Leaders state it is critical for business success. Nothing compares to it when it comes to making a first impression, managing a crisis, brainstorming creative solutions to a problem, or kicking off a new project.

But in today’s global workplace, facilitating in-person meetings is more and more difficult with a workforce that’s increasingly shifted by time and location.  Even among video conferencing systems the only solution that provides a natural “in-person” meeting experience is telepresence . Telepresence creates the intimacy of an in-room meeting, keeps employee engagement high and increases effectiveness by bringing participants together virtually.

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Extending the Cisco WebEx Cloud Platform to Social Collaboration

With advanced collaboration technologies like video conferencing and enterprise social software, companies are rethinking the way they traditionally have done business. Social collaboration adds a new layer to the communication experience, allowing companies to innovate, grow, expand into new markets and increase productivity. It can provide unmatched benefits to an organization including:

  • Easier access to resources and expertise
  • Contextual, real-time communications through integration with voice, IM, conferencing and video.
  • Time and resource savings that drive better utilization of existing systems
  • Social networking with less risk though rules-based policy management
  • Simplified content management
  • More effective information discovery

This week at Enterprise 2.0 in Boston, Cisco makes some announcements around our social collaboration strategy and the extension of our market leading Cisco WebEx cloud, which I describe in detail in this video blog. Read More »

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Cisco Unveils New Ways to Collaborate in the Post-PC Era

At the Cisco Collaboration Summit 2011 in Miami today, Cisco unveiled new solutions to help people collaborate more effectively in the post-PC era. This era moves past the limitations of “PC centric” communication and instead evokes a “people centric” approach where people can collaborate anywhere, anytime and on any device or application. The advancements Cisco is introducing today --from Cisco WebEx to Cisco Jabber — can change how people meet utilizing expanded cloud-based services, and can give workers an easy way to collaborate directly from Web applications they use every day, driving new levels of business productivity and competitiveness.

I sat down with Murali Sitaram, Vice President and General Manager of the Cisco Collaboration Software Group, at Collaboration Summit to learn more about these new announcements and how they fit into Cisco strategy.

Visit the Cisco Collaboration Virtual Launch Experience for Read More »

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Trends in Web Conferencing

Cisco Vice President of WebEx Product Management, Raj Gossain, shares insight into industry trends in web conference and the next phase of web conferencing for Cisco.

Leading into our collaborative workspace announcement, we are conducting a series of interviews with members of our Read More »

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Minding your WebEx Ps and Qs: Tips for How to Get the Most Out of Web Meetings

How many meetings have you spent being distracted by characters such as the heavy breather, the distracted driver or the hold music culprit? Web meetings can be a really productive way to stay in touch and work together with your colleagues and clients but there are many considerations to keep in mind to make sure you’re not a meeting offender. We pulled together a short video with some pointers to remind us all of the standard WebEx etiquette.

5 WebEx Etiquette Tips

1.      Look your best: WebEx is the ideal place to hone what we like to call your “business mullet”: business up top, party below the camera. If you keep things professional (read: no bathrobes or Hawaiian shirts), you can feel free to wear your sweats and slippers when not in view. Just remember to turn your camera off before you stand up or else be ready for the onslaught of office hazing. (see this in the video at :32)

2.      Know when to share video: Many computers and mobile devices now offer built-in cameras, which are a great way to connect with the people you meet with… but not every situation is the same. Use common sense – keep your camera off while you’re driving or in a chaotic environment such as the airport that will be distracting for others involved. Put it on when you want to have a more natural conversation or show product details and examples.  (see this tip in the video at :54)

3.      Keep your microphone muted: You can’t always control when your doorbell will ring, when the car behind you honks or when your neighbor’s dog will go after the mailman. When in doubt, keep your line muted (either on your phone or by manually muting yourself on WebEx). If you’re the meeting host, you also have the power to mute people manually so you don’t waste precious time asking the heavy breather to tone it down. Read More »

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