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The Evolution and Impact of Collaboration Technologies

As I sit here on an airplane en-route to San Jose with my MacBook Pro at hand, heading to an industry-leading networking event (albeit on my own time, yes – this is officially vacation), I’ve found myself reflecting on collaboration technologies and how I’ve seen them evolve in the short 15 years I’ve been working with them. After all, it has become one of those things that I spend the majority of my day doing these days, working as a partner engineer specializing in Collaboration.

One of my first experiences with collaboration technologies was back during my third IT job, sometime circa 2001, only a few short years after the Cisco acquisition of Selsius networks brought the Call Manager product to us, and I was working for a company supporting what we now call ‘telepresence’; back then we simply referred to it as  ‘video conferencing’. These immersive environments (calling them ‘life-size’, as we did back then, seems kind of silly now) were not all that different from what you see today; projectors, nice furniture, and an executive meeting room experience. Read More »

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#HigherEdThursdays – Reinventing the Educational Experience Through Collaboration

The landscape in higher education continues to change. In September, the U.S. Census Bureau released statistics showing that college enrollment declined for the first time in six years in the fall of 2012. (U.S. Census Bureau, 9/2013), and nearly half of Moody’s rated public and private universities were anticipating total enrollment declines in 2014 (Moody’s 2014 Industry Outlook, Nov. 25. 2013). Given some of these changes, colleges and universities across the nation are looking to technology to drive new and innovative initiatives to attract and retain students and faculty, to differentiate themselves from their peers, and to improve the educational experience.

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#HigherEdThursdays: Virtualizing Dual Enrollment

May 8, 2014 at 12:25 pm PST

This time of year is always exciting -- with students going off to college, coming home from college, graduating, switching majors and sometimes changing schools. It’s especially exciting when we hear stories like that of the 16 year old Florida student who received her college degree days ahead of her high school diploma.

Reading that success story this week reminded me of the importance of colleges and universities offering dual enrollment to high school students -- and how technology can make it more accessible to more students.

One example that comes to mind is that of Coastal Bend College here in Texas. They are preparing their 3,700 students, from across four campuses, for jobs in the real world. They achieve this by providing hundreds of academic classes, as well as vocational and technical training. The College also partners with local high schools in order to provide dual-enrollment courses for students who are often rural and wouldn’t otherwise be able to participate. Read More »

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How Cisco is Keeping You in The Game

March 31, 2014 at 8:14 am PST

Every year millions of hours of work are lost to the NCAA basketball tournament – from checking brackets and streaming games at work to people taking time off to catch their choice game. For many, travelling to watch their team’s games could mean even more hours lost –but not anymore. 

Two weeks ago I flew out a few days early to Saint Louis, Missouri to cheer on the Stanford Men’s Basketball team in the first and second round of the tournament. My flight from San Jose had Wi-Fi, which allowed me to work for the majority of the time in the air. I wasn’t the only one either:  Read More »

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Importing contacts from WebEx Connect to IM & Presence

Currently, WebEx Connect has no method of exporting contacts into Jabber or IM & Presence. I came up with this solution to help a couple of my users migrate their large contact lists, and thought I would share the solution with you. Let me know what you think.

This method relies on the use of a perl script and having the user log into pidgin XMPP client to WebEx Connect to populate the pidgin blist.xml file with the WebEx Connect contacts. Read More »

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