Cisco Webex
Insurance Claim Contact Center Collaboration – Digital Customer Experience Then and Now
4 min read
Take a look into the past and present of insurance claims and discover how AI and omnichannel communication are redefining customer experiences and opening doors for the next-gen workforce.
Sailing through History: NWN Carousel’s Virtual Sea-Lab Revolution
3 min read
Check out how Cisco's Webex “all-in-one" devices are used for a different type of collaboration. Cisco Partners, NWN Carousel, collaborated with the IT teams of Boston's Franciscan Children’s Hospital and the Whydah Pirate Museum to design a truly unique virtual experience. #PartneringForPurpose
Calling, the Cloud, and the New Era of Collaboration
1 min read
Cisco has partnered with Cloud Communications Service Provider, NWN Carousel, integrating their managed services via the Experience Management Platform (EMP) into Webex Calling to deliver a seamless migration experience, especially for customers with unique needs in high compliance and regulatory industries.
How Cisco, together with Apple, is tackling the next frontier of hybrid work — spatial computing
2 min read
Cisco and Apple today announced Webex for Apple Vision Pro. This marks another step in our ongoing commitment to providing the best possible experiences on Apple devices, and offering the greatest flexibility in when, where and how people work.
Meet our Hybrid Work Hero from the Cisco Global Advocate Awards 2023
8 min read
Meet Josh, Senior Systems Reliability Engineer at T-Mobile and our Hybrid Work Hero, from the Cisco Global Advocate Awards 2023: Americas event
Great Wins for Cisco in CRN’s Tech Innovator Awards 2023
3 min read
Cisco is well-represented in this years's CRN Tech Innovation Awards with next-generation solution leadership and I wanted to review some of the winning innovations. Take a look here.
Webex first collaboration suite with EU Cloud Code of Conduct Level 3 adherence
2 min read
Webex by Cisco is the first collaboration and conferencing solution to achieve Level 3 adherence to the EU Cloud Code of Conduct.
How to Automate and Manage Challenging Customer Interactions
4 min read
Deliver personalized journeys to improve efficiency and trust during sensitive economic interactions such as collections and bill reminders.
Delivering Superior Calling Experience to Over 40M Users via Webex for Cisco BroadWorks
2 min read
The Webex for BroadWorks offer provides a best in class, all-in-one calling, messaging, and meetings collaboration experience to over 1.5M users today and is one of Cisco’s fastest growing offers.