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The New Collaborative Workspace Experience

January 27, 2013 at 12:30 pm PST

In my last blog, I talked about how much our desktop, or what we know as a “desktop”, has evolved over the past few years. Mobility, cloud and video have redefined a lot of what is included in that desktop, but the need for a high quality and consistent user experience across devices has not waned.

Bringing together all these elements has provided a new workspace environment that is virtualized, mobile and convenient. The best of all worlds really. Now the remaining question is: does this new workspace offer a better collaboration experience? I think the answer is yes. Here is why.

On January 17th Cisco announced a new software that extends the power and reach of Jabber (our all-in-one UC client) to virtual environments, delivered as part of Cisco VXI. And the response from the market and media was really great. Articles published tied the announcement to larger industry trends such as BYOD and mobile workers. Many commented how Cisco’s announcement and the features released were a clear response to the fact that work life is changing, and solutions like these will allow for more flexibility, without compromising capabilities or the user experience.

“What this means is that the reach of Jabber—which includes such features as instant messaging, high-definition video, voice and presence—will grow beyond physical desktops and into the virtual desktop space, which is finding rapid adoption in enterprises…”Cisco Brings Jabber UC Features to Virtual Desktop World -- Jeffrey Burt, eWEEK

“In light of the escalating trend, the marriage of Unified Communications and VDI is a logical market evolution. The effort is part of a long-term software strategy for Cisco aimed at taking its collaboration and video prowess up a few notches” Cisco Extends Jabber With VDI -- Stefanie Hoffman, Channelnomics.

Cisco pioneered this trend when we announced Cisco VXI over 2 years ago, and since then we have been working on delivering the promise of VDI without the compromises. The announcements we made a couple of weeks ago confirms Cisco’s commitment to this space, and our deep understanding of the market transitions and the customer needs.

This new software direction is not only focused on enabling multiple devices to be part of the VXI ecosystem, it also means that Cisco is extending these capabilities to provide customers more options, in an open, standards based environment, without compromising the level of the capabilities delivered, or the support available. As more than 1,000 VXI customers will tell you, the Cisco Validated Designs are not only a way to have a full multivendor solution tested and validated in a real-world environment, they are a recipe for deployment success.

Since “seeing is believing” let me invite you to see the VXI technologies in action at the World of Solutions Unified Workspace booths at Cisco Live London, and invest some time with our experts at the show. We have a series of very impressive demonstrations lined up for you, showcasing different environments for different user profiles. There is at least one that will be applicable to your work environment, I promise you that.

For those of you that can’t be in London for this event, we have something prepared too. Visit our Virtual Experience online in the Cisco Collaboration Community to see Cisco leaders expand on Cisco strategy and demonstrate the new solutions announced on Jan 17.  You can also ask questions to our experts through the discussion forum. We want to hear from all of you.

Roberto

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New Cisco Jabber for Virtual Environments Provides Superior User Experience

As a technology guy, I’m always fascinated to see what new gadgets and technologies get announced at CES.  Some are pretty cool; some I think will only make it to the headlines.  In the end, which gadget will enjoy large-scale adoption and best empower the user?  The one that best meets the user needs with a superior user experience.

Similarly, Cisco’s announcement today  is all about providing a superior user experience to virtual desktop users and truly empowering them to reach new levels of productivity.  With the new software-enabled Cisco Jabber for virtual environments and integrated UC accessories Cisco is continuing to evolve the virtual desktop into a virtual workspace and pursuing a long-term software strategy for Cisco Virtualization Experience Infrastructure (VXI).

According to Gartner, Read More »

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Announcing Cisco Jabber for Virtual Environments with the New Release of Cisco VXI

These are exciting times. Today Cisco announced the latest release of the Cisco Virtualization Experience Infrastructure (VXI) Smart Solution and I am very pleased to share this news with you. Cisco has unveiled a new software strategy to support Cisco Jabber for virtual environments as an integral part of Cisco VXI. Cisco has taken this path to innovation based on how our customers use the Cisco VXI Smart Solution today for desktop visualization and from trends in the market. We continue to see strong growth in desktop virtualization and in new collaborative experiences not to mention the ongoing demand for BYOD and mobility.

Cisco VXI was the first desktop virtualization architecture to eliminate the bottlenecks and overloads that often occur with rich media collaboration. Today we are evolving that architecture further by including Cisco Jabber for virtual environments which — thanks to Cisco Virtualization Experience Media Engine (VXME) — leverages the computing and processing power of the local environment to minimize the impact of rich media on network performance and data center resources.

Cisco VXME enables virtual desktop users to take advantage of Cisco Jabber’s suite of collaboration features like voice calling, high-definition video calling, presence and instant messaging. Meanwhile, virtual desktops, applications and collaboration services are centrally hosted on the Cisco Unified Data Center and delivered to a broad array of devices resulting in a seamless user experience. It’s just like using a traditional local desktop.

With today’s announcement, Cisco VXI becomes the first desktop virtualization solution to integrate network-based Quality of Service. The Cisco VXME software makes the network aware of voice and video traffic and automatically prioritizes it, reducing jitter and delays. The result? IT managers are now able to easily deliver a high quality collaboration experience to their virtual desktop user communities.

Not only do these innovations create a stellar user experience, they also meet security needs. Virtual desktops become a mirror of traditional workspaces, and as such provide the same level of secure access to documents, corporate applications, and a full suite of collaboration tools via Cisco Jabber.

Additionally, users are now able to personalize their virtual workspace experience with our new desktop accessories from Jabra and Logitech.You really have to check them out.

We continue to work closely with our partners who are fully enabled to implement an end to end VXI Smart Solution. Find out what this new release means to them.

Right now, Cisco VXME is designed to work with the Cisco Virtualization Experience Client (VXC) 6215 and will be globally available in March of this year. Support for 3rd party thin clients and Windows PCs will follow during the first half of 2013. Cisco Jabber for virtual environments is compatible with Cisco VXI solutions running Citrix XenDesktop, Citrx XenApp, or VMware View 5.1.  Read Citrix and VMware perspectives on these innovations.

To learn more about Cisco’s desktop virtualization strategy and see a demonstration of  Cisco Jabber for virtual environments and the new UC accessories, I invite you to join me for the Cisco Collaboration Announcement Webcast with live Q&A on Jan 17 from 9-9:30 a.m. Pacific Time (replay available after 11 a.m. Pacific Time).

Phil

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