In meeting with customers and partners, I hear repeatedly how key market transitions – mobility fueled by the Bring Your Own Device (BYOD) trend, cloud as a delivery model and the pervasive use of video – are dramatically shifting how organizations communicate and collaborate, both internally and externally. They want to collaborate from anywhere, at anytime, and on any device — with a superior user experience. For maximum business benefit, they want to accelerate collaboration services across their organization. They want options and they need agility.
Today, Cisco unveiled multiple enhancements to our Cisco Collaboration portfolio — delivered via public, private, hosted/managed cloud models — that provide customers access to an expanded set of market-leading collaboration offerings. Customers have greater choice in how they deploy collaboration offerings based on their specific needs or requirements. They also have new options for accelerating collaboration across their business quickly, securely, and reliably. Read More »
Tags: Bring your Own Device (BYOD), Cisco Customer Collaboration, Cisco TelePresence, Cisco Unified Communications., Cisco WebEx, cloud, cloud collaboration, collaboration, contact center
We could debate whether certain technologies are or are not a commodity, but the fact of the matter is when many enterprises evaluate their technology spend they consider two points: function and cost. This viewpoint yields initial cost savings when technology investements are awarded solely based on price. Unfortunately, a major consideration has been left out when evaluating enterprise technology investments mainly on price. The business risk and increased operating costs associated with multivendor environments, which in the long run may mitigate any initial cost savings.
This message is not new, but what is new is a research paper from Deloitte that details the value of a single-vendor architecture in mitigating business risk and those investing in technology need to consider these risks at the time of evaluation. This paper is a great lead in for the business architecture discussion that will translate to the technical architecture. This paper does two things: Read More »
Tags: byod, Cisco Jabber, Cisco TelePresence, Cisco Unified Communications., collaboration, collaboration architecture, Deloitte Consulting, virtualization
I love Olympic Opening Ceremonies because they are so larger-than-life. It’s also fascinating to see which aspects of the host country’s national heritage are selected for display on the world stage. I was surprised and delighted to see the Great Ormond Street Hospital (GOSH) prominently featured, along with the UK’s National Health Service which the hospital is a part of.
At first I was wondering why in the world they were wheeling out kids in hospital beds in the middle of such an extravaganza (see video clip at end of my blog), but it soon dawned on me that many in Great Britain see their healthcare system, and the young patients it serves, as a national treasure. It also reminded me of two customer case studies our team produced recently. Read More »
Tags: Cisco TelePresence, Cisco Unified Communications., collaboration, customer case study, Great Ormond Street Hospital, London 2012 Olympics, National Health System
In my previous blog post, I shared important feedback Cisco has received from our customers (users, IT managers and Cx0s) around their specific needs for collaboration and unified communications solutions.
Influenced by what we’ve been hearing, today Cisco announced Cisco UC Release 9.0. This release helps address our customers’ needs and reinforces Cisco Unified Communication’s role as the core foundation for communications and collaboration.
Why are we excited? It delivers! Whether it’s voice, video, messaging, web conferencing, mobility, or security— it’s all about more flexibility, bridging systems together, and protecting our customers’ investments.
Flexibility is about Read More »
Tags: bridge systems, Cisco Jabber, Cisco Unified Communications., collaboration, Flexibility, investment protection, unified communications
It is quite a busy time of year for us over here at Cisco as we just finished up the DoDIIS conference and next week we will be hosting our annual Federal User Forum (April 17 & 18) in Reston, Virginia. Join government and industry experts for a valuable event that will examine Cisco’s industry-leading solutions designed specifically to help federal organizations collaborate with greater efficiency and success. If you are a federal customer (not open to Cisco partners) and would like to attend, click here to register.
This is a great opportunity to speak one-on-one with leading Cisco executives to learn how Cisco can help your organization.
Our event features an all-star lineup of speakers including: David M. Mihelcic, CTO of Defense Information Systems Agency (DISA) and Todd Cox, lead computer specialist for Bioinformatics and Information Technology, National Cancer Institute.
Read More »
Tags: byod, Cisco Unified Communications., CTO DISA, David Mihelcic, Federal User Forum, National Cancer Institute, Todd Cox