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Cisco and Singlewire Bring New Paging Capabilities to Cisco Unified Communications Manager

Cisco is pleased to announce that with the release of Cisco Unified Communications Manager (CUCM) 9.1, we will include new paging functionality with all new CUCM orders.  This paging functionality will be provided by one of our long-standing development partners, Singlewire Software (formerly Berbee) and will help enhance the paging/notification capabilities available within CUCM.  We have received a number of requests for basic paging functionality and this offering allows our partner/customer base to meet customer paging requirements in an easy to deploy way.  Details are outlined in Singlewire’s press release, which can be found here.

Singlewire has enjoyed a successful partnership with Cisco in the past and has more than 4,000 CUCM customers running InformaCast today in 50 countries.  We believe this tightly integrated model greatly strengthens Cisco’s Enterprise and Mid Market Unified Communications offerings. This complete bundled offering allows Cisco partners to close deals in verticals where Advanced Notification is required: for example, industries such as education, manufacturing, hospitality, or transit.  Partners can leverage these new paging and notification features to change the sales conversation, using the most comprehensive notification solution to meet customer needs with a single vendor/product solution for voice and emergency notification.

The advanced features provide great sales conversation starters to set your Cisco UC system apart from your competitors. Included with this are features like:

  • Pre-recorded/scheduled broadcasts, such as school bells or shift changes
  • Notification to Jabber IM users
  • Triggered notifications- M2M input/output (This includes notifications and alerts for panic buttons, door locks, and lights to name a few.)
  • Integration to existing overhead paging systems and IP Speakers
  • 911/emergency call monitoring, alerting and recording

With this announcement, we are able to offer the basic paging aspects of Singlewire’s well-known InformaCast offering at no cost to our CUCM customers. Read More »

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CUCM and Cisco Unity Connection listed on DoD UCAPL!

The Global Certification Team (GCT) is pleased to announce the DoD UCAPL approval of the Cisco Unified Communications Manager (CUCM)!  The CUCM was listed on Release (Rel) 8.6 as a Local Session Controller (LSC) with Tracking number (TN) 1108301.

As the core of the Cisco Collaboration portfolio infrastructure, Cisco Unified Communications Manager is a unified communications call control platform that can deliver the right experience to the right endpoint.  Find out more about CUCM at Cisco.com

The GCT is equally proud to announce the DoD UCAPL approval of the following Cisco Unity Connection (Unity) configurations:

  • Cisco Unity Connection Rel. 8.6.1.20002-1 TN 1109701 as a Customer Premise Equipment (CPE)
  • Cisco Unity Connection Rel. 8.6.1.20002-1 with PIMG Analog interface TN 1109802 as a CPE
  • Cisco Unity Connection Rel. 8.6.1.20002-1 with PIMG Digital interface TN 1109803 as a CPE
  • Cisco Unity Connection Rel. 8.6.1.20002-1 with TIMG interface TN 1109804 as a CPE

Cisco Unity® Connection is a feature-rich voice and unified messaging platform based on the same Linux Unified Communications Operating System as Cisco Unified Communications Manager. With Cisco Unity Connection, you can access and manage voice messages in a variety of ways, using your email inbox, web browser, Cisco Unified IP Phone, smartphones, Cisco Unified Personal Communicator, and more. Cisco Unity Connection also provides robust speech-recognition features for when you are mobile, so you can manage your voice messages hands- and eyes-free.  Learn more about Cisco Unity Connection on Cisco.com.

 

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New Unified Communications Features Add Power and, Flexibility to Cisco Personal Telepresence Systems

This week at InfoComm, we unveiled enhancements to the Cisco TelePresence EX Series as a result of a stronger alignment with the Cisco Unified Communications(UC) portfolio. We added a number of UC features, enhanced security, and enabled intelligent network functionality to create an even more flexible, powerful and reliable desktop telepresence solution for knowledge workers and executives. These enhancements are made possible through the TE 6.0 software update, which affect the EX60 and EX90endpoints,and will be available in late Q3CY12 to customers with existing service agreements. 

With the expanded capabilities of TE 6.0, we believe the EX Series secures its place as the market-leading personal telepresence products and will enable users to experience superior video and voice collaboration with colleagues, partners and customers. The new software integrates the EX Series more closely with the Cisco Unified Communications Manager (CUCM) to enable high-value telephony and UC features, including the following: 

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Cisco to Show Off Its Collaboration Technologies at U.S. Courts Conference

This month Cisco TelePresence will be heading to Orlando May 15-17 for the 2012 Conference for Federal Defenders, an arm of the administrative office of the United States Courts.

Collaboration efforts are becoming common place among U.S. Courts as the need for effective communication is more important than ever. Now is the time for Connected Justice. Video conferencing, specifically, is increasingly making its way into courts around the world and proving to government organizations that it deserves a spot in their technology strategies. Its demonstrated benefits include reduced costs and enhanced operational efficiency.

At the event, Cisco will be showcasing its complete collaboration portfolio that is helping court systems around the world save on operational costs and creating in-person experiences.

The following collaboration solutions will be demonstrated:

This conference will be a great opportunity to highlight the affect collaboration can have on U.S. Courts to ensure effective communication while maximum ROI is delivered.

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Cisco TelePresence MCU 4.3 – new advanced software release

Our Cisco TelePresence multipoint solutions are recognized by customers as robust, reliable, and highly scalable. They trust that our solutions deliver the highest quality of features with an impressive lifecycle. Cisco is excited to announce that we are expanding our multipoint offering & launching new advanced Telepresence MCU capabilities.

The new MCU 4.3 software release further extends the functionality of our field-proven and highly configurable Cisco TelePresence  MCU.

Let me share a few of the highlights:

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