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Modernizing Public Safety Communications

Modernizing Public Safety Communications

Your existing radios and voice system do more, with Cisco IPICS 4.8

If your agency uses Cisco Unified Communications as well as PTT radio communications, you can make both more valuable by adding Cisco IP Interoperability and Collaboration System (IPICS).Communicate, Collaborate, Operate 3

Hundreds of public safety agencies around the world already use Cisco IPICS to make radio dispatch operations simpler. IPICS improves incident response because personnel can join PTT talk groups using just about any device. That includes land-mobile radios, smartphones, IP phones, PCs and laptops, and even traditional phones.

The newest release, IPICS 4.8, has new features that improve communications, collaboration, and operations. Read More »

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Importing contacts from WebEx Connect to IM & Presence

Currently, WebEx Connect has no method of exporting contacts into Jabber or IM & Presence. I came up with this solution to help a couple of my users migrate their large contact lists, and thought I would share the solution with you. Let me know what you think.

This method relies on the use of a perl script and having the user log into pidgin XMPP client to WebEx Connect to populate the pidgin blist.xml file with the WebEx Connect contacts. Read More »

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What is Cisco IT’s UC Global Cluster Architecture?

Over the last 15 years, we’ve progressively centralized our UC architecture. As WAN services have become bigger, better and more cost effective, we’ve been able to rely more heavily on the network to extend UC services out to the branch networks.  Read More »

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Cisco and Singlewire Bring New Paging Capabilities to Cisco Unified Communications Manager

February 21, 2013 at 9:02 am PST

Cisco is pleased to announce that with the release of Cisco Unified Communications Manager (CUCM) 9.1, we will include new paging functionality with all new CUCM orders.  This paging functionality will be provided by one of our long-standing development partners, Singlewire Software (formerly Berbee) and will help enhance the paging/notification capabilities available within CUCM.  We have received a number of requests for basic paging functionality and this offering allows our partner/customer base to meet customer paging requirements in an easy to deploy way.  Details are outlined in Singlewire’s press release, which can be found here.

Singlewire has enjoyed a successful partnership with Cisco in the past and has more than 4,000 CUCM customers running InformaCast today in 50 countries.  We believe this tightly integrated model greatly strengthens Cisco’s Enterprise and Mid Market Unified Communications offerings. This complete bundled offering allows Cisco partners to close deals in verticals where Advanced Notification is required: for example, industries such as education, manufacturing, hospitality, or transit.  Partners can leverage these new paging and notification features to change the sales conversation, using the most comprehensive notification solution to meet customer needs with a single vendor/product solution for voice and emergency notification.

The advanced features provide great sales conversation starters to set your Cisco UC system apart from your competitors. Included with this are features like:

  • Pre-recorded/scheduled broadcasts, such as school bells or shift changes
  • Notification to Jabber IM users
  • Triggered notifications- M2M input/output (This includes notifications and alerts for panic buttons, door locks, and lights to name a few.)
  • Integration to existing overhead paging systems and IP Speakers
  • 911/emergency call monitoring, alerting and recording

With this announcement, we are able to offer the basic paging aspects of Singlewire’s well-known InformaCast offering at no cost to our CUCM customers. Read More »

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CUCM and Cisco Unity Connection listed on DoD UCAPL!

July 6, 2012 at 11:52 am PST

The Global Certification Team (GCT) is pleased to announce the DoD UCAPL approval of the Cisco Unified Communications Manager (CUCM)!  The CUCM was listed on Release (Rel) 8.6 as a Local Session Controller (LSC) with Tracking number (TN) 1108301.

As the core of the Cisco Collaboration portfolio infrastructure, Cisco Unified Communications Manager is a unified communications call control platform that can deliver the right experience to the right endpoint.  Find out more about CUCM at Cisco.com

The GCT is equally proud to announce the DoD UCAPL approval of the following Cisco Unity Connection (Unity) configurations:

  • Cisco Unity Connection Rel. 8.6.1.20002-1 TN 1109701 as a Customer Premise Equipment (CPE)
  • Cisco Unity Connection Rel. 8.6.1.20002-1 with PIMG Analog interface TN 1109802 as a CPE
  • Cisco Unity Connection Rel. 8.6.1.20002-1 with PIMG Digital interface TN 1109803 as a CPE
  • Cisco Unity Connection Rel. 8.6.1.20002-1 with TIMG interface TN 1109804 as a CPE

Cisco Unity® Connection is a feature-rich voice and unified messaging platform based on the same Linux Unified Communications Operating System as Cisco Unified Communications Manager. With Cisco Unity Connection, you can access and manage voice messages in a variety of ways, using your email inbox, web browser, Cisco Unified IP Phone, smartphones, Cisco Unified Personal Communicator, and more. Cisco Unity Connection also provides robust speech-recognition features for when you are mobile, so you can manage your voice messages hands- and eyes-free.  Learn more about Cisco Unity Connection on Cisco.com.

 

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