Cisco Blogs

Cisco Blog > Government

Video Interpretation Solutions Help Ensure Equality in the Justice System

While I was thinking about the topic of my second post in the court series leading up to the CTC conference in September, I came across an interesting news article. The state of California just announced that it will now provide court interpreters for free in all court cases. In the past, the state – along with many others – has only provided interpretation services in criminal cases. However, ensuring that everyone understands what is going on in the courtroom, no matter the case, is critical to making sure justice is dispensed fairly, efficiently and accurately. This means that court interpretation services are a crucial part of the justice system.

While this move by California is great, it is a bit behind the times. Back in 2010, the Department of Justice issued guidance on the issue of interpreters within the judicial system, noting that a particular concern was, “limiting the types of proceedings for which qualified interpreter services are provided by the court.” The letter went on to state: “Some courts only provide competent interpreter assistance in limited categories of cases, such as in criminal, termination of parental rights, or domestic violence proceedings. DOJ, however, views access to all court proceedings as critical.” This means that all states have had five years to expand their court translation services to cover all types of cases, in accordance with the Department of Justice’s standards.

However, states have been slow to take on this expansion, largely due to the high costs. California, for example, has the nation’s largest court system, spread out across a huge state. They also have about seven million residents with limited English proficiency, who speak over 200 different languages. The cost to provide translators in those locations for these residents is huge; in 2010, California spent nearly $93 million on court interpretation services. So in order to reconcile the challenge of fixed budgets with the increased demand for interpreters, state and local governments need to rethink their manual processes for deploying these services and look toward technology instead.

One major way to reduce the cost of providing interpreters and ensure that all citizens participate in a fair and balanced judicial process is using video services. To address the rising demand for interpreters and to help streamline court procedures, Cisco has developed a Connected Justice™ Video Interpretation solution (CJVI). CJVI allows interpreters to virtually join court proceedings using the high-quality video and audio features of Cisco® Unified Communications Manager and Cisco TelePresence® end-points. Read More »

Tags: , , , , , ,

“Clear and Differentiated” Video Wins the Day    

MQ for group video systemsSometimes when the essence of something is so eloquently captured, there’s no need to say it any differently. That’s how I felt when I read Gartner’s latest Magic Quadrant for Group Video Systems report. In it, we feel Gartner confirms Cisco’s position as an established leader in the group video systems market who offers “a clear and differentiated set of devices, with form factors now available for virtually any meeting space.”

I have a theory on how we achieved a “clear and differentiated” product set – by finding the sweet spot between feature innovation, beautiful design, ease of use and deployment, and cost effectiveness. Concurrently, we’ve enhanced our infrastructure to make multiparty conferencing easier and more affordable. And we’re continuing our work to enable video interoperability in the cloud, especially with Cisco Collaboration Meeting Rooms. These are the hallmarks of our current portfolio and instrumental in our ability to gain market traction in large-scale deployments.

But beyond strengthening our own competitive position, I believe our strategy – bringing to market video solutions at the right quality and value – helped to encourage video adoption and growth for the industry overall. As we reported last quarter (FYQ3), we saw a 60 percent year-over-year unit growth. This is in share gained and also market expansion. That’s great news for Cisco, but it also serves as a good bellwether for the video market as a whole. The appetite for visual communications is clearly growing, and that’s good news for everyone.

What we’re seeing in Gartner’s most recent report has also been validated to me over the past 18 months since we’ve refreshed our entire video endpoint portfolio. Customer feedback has been overwhelmingly positive about the design, capabilities and direction of our product portfolio. So, between these two points of validation, it feels really good to know we’re delivering products that are having a positive impact on the market.

Let me know how our video products have positively impacted your work life – especially in clear and differentiated ways.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Tags: , , ,

Hardening the Cisco TelePresence DX Systems

The Cisco TelePresence Hardening Guide has been updated, adding the DX70, DX80, and DX650 models. The Cisco DX Series run the Google Android operating system, which has special considerations for security.

The updates cover security areas related to:

  • Access to the Google Play store and 3rd party apps
  • Remote access to the device
  • Simple versus Enhanced mode
  • Syncing the system to external accounts
  • Serial and console access
  • Bluetooth considerations

The hardening guide can be found at the following URL:

Give it a read and learn how to harden your TelePresence DX system.

Tags: , ,

#CiscoChampion Radio S1|Ep 39. Video Infrastructure Updates

cisco_champions BADGE_200x200#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re talking with Cisco Collaboration Product Marketing Director Thomas McCafferty and Cisco Collaboration Solutions Product Marketing Manager Angela Murphy, about Video Infrastructure Updates. Kim Austin (@ciscokima) moderates and Chris Nickl and Brad Haynes are this week’s Cisco Champion guest hosts.

Listen to the Podcast.

Learn about the Cisco Champions Program HERE.
See a list of all #CiscoChampion Radio podcasts HERE.

Cisco SMEs
Thomas McCafferty, Cisco Collaboration Product Marketing Director
Angela Murphy, Cisco Collaboration Solutions Product Marketing Manager

Cisco Champions
Chris Nickl, @ck_nic, Cloud Infrastructure Architect
Brad Haynes, @GK_bradhaynes, Client Solutions Specialist Read More »

Tags: , , ,

#HigherEdThursdays – Reinventing the Educational Experience Through Collaboration

The landscape in higher education continues to change. In September, the U.S. Census Bureau released statistics showing that college enrollment declined for the first time in six years in the fall of 2012. (U.S. Census Bureau, 9/2013), and nearly half of Moody’s rated public and private universities were anticipating total enrollment declines in 2014 (Moody’s 2014 Industry Outlook, Nov. 25. 2013). Given some of these changes, colleges and universities across the nation are looking to technology to drive new and innovative initiatives to attract and retain students and faculty, to differentiate themselves from their peers, and to improve the educational experience.

Read More »

Tags: , , ,