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Telehealth In Action: Remote Care for Veterans

The victim of a gunshot wound to the back of the head, Joseph “Jay” Briseno Jr. came home from his 2003 tour of duty in Iraq to an entirely different life—one that requires extensive ongoing care.

To make necessary healthcare services more accessible to Jay, the Veterans Affairs Medical Center in Washington, D.C. (DCVAMC) worked with Cisco TelePresence to tailor a telehealth solution specifically to Jay’s needs. Jay can communicate with his doctors through the telehealth device installed in his family home, 30 miles away from the hospital, and avoid the ambulance ride he would otherwise have to take every time he had an appointment.

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Empowering the Internet Generation

The internet generation has their own way of working; they are not confined to one space and want flexibility to use different tools; they are more mobile, social, visual, and virtual.  They use technology to expand their community of influence across coworkers, suppliers, and customers, breaking down barriers to solve problems across and within these communities.

I have recorded a VoD were I share my thoughts on how Cisco is uniquely positioned to empower the internet generation to transform businesses by expanding the reach of video and making it pervasive.  Take a listen and share your thoughts with me.

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Technology for Business Sake

Nothing irritates me more than technology that goes unused.  Shiny things, cool bells and whistles, and technology features don’t excite me unless I see people using the technology to transform their business and gaining true return on their investment.

I often ask customers, “What is more important to you, get the cheapest deal or realizing the benefits the technology can offer?”  Do you choose something because it is free or something that delivers a solution to your needs?  Often I’ve seen people choose cost over benefit, to deeply regret it later; spending valuable time not realizing the productivity benefits.

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Cisco TelePresence MCU 4.3 – new advanced software release

Our Cisco TelePresence multipoint solutions are recognized by customers as robust, reliable, and highly scalable. They trust that our solutions deliver the highest quality of features with an impressive lifecycle. Cisco is excited to announce that we are expanding our multipoint offering & launching new advanced Telepresence MCU capabilities.

The new MCU 4.3 software release further extends the functionality of our field-proven and highly configurable Cisco TelePresence  MCU.

Let me share a few of the highlights:

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TelePresence Provisioning 2.0 – a new paradigm in large scale provisioning of fixed and mobile video endpoints

The trend to increase workforce mobility has accelerated, more customers are proactively empowering employees to work wherever and whenever they have access, to increase productivity and streamline their business. This growing number of employees being set up with video-enabled tablet devices and video endpoints however has added to the burden of IT management; especially massive user, device and phone book provisioning from hundreds of devices to tens of thousands of devices—and across geographic regions and firewalls.

Specifically for telepresence, IT resources have been focused on helping an increasing number of mobile and remote users configure and personalize their devices, endpoints settings, and preferences. Fueled by this demand, Cisco is excited to introduce Cisco TelePresence Provisioning 2.0.

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