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Anticipate Business Risk When Considering Technology Investments

We could debate whether certain technologies are or are not a commodity, but the fact of the matter is when many enterprises evaluate their technology spend they consider two points: function and cost.  This viewpoint yields initial cost savings when technology investements are awarded solely based on price.  Unfortunately, a major consideration has been left out when evaluating enterprise technology investments mainly on price.  The business risk and increased operating costs associated with multivendor environments, which in the long run may mitigate any initial cost savings.

This message is not new, but what is new is a research paper from Deloitte that details the value of a single-vendor architecture in mitigating business risk and those investing in technology need to consider these risks at the time of evaluation.  This paper is a great lead in for the business architecture discussion that will translate to the technical architecture.  This paper does two things: Read More »

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Healthcare Collaboration Customers Shine at the Olympics

August 1, 2012 at 12:52 pm PST

I love Olympic Opening Ceremonies because they are so larger-than-life. It’s also fascinating to see which aspects of the host country’s national heritage are selected for display on the world stage. I was surprised and delighted to see the Great Ormond Street Hospital (GOSH) prominently featured, along with the UK’s National Health Service which the hospital is a part of.

At first I was wondering why in the world they were wheeling out kids in hospital beds in the middle of such an extravaganza (see video clip at end of my blog), but it soon dawned on me that many in Great Britain see their healthcare system, and the young patients it serves, as a national treasure. It also reminded me of two customer case studies our team produced recently.  Read More »

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Ease Into Telepresence with Cisco’s MCU 5300 Series

For customers who may not be ready to make a large investment in telepresence, the Cisco TelePresence MCU 5300 Series offers the ideal solution. It allows customers to buy a single unit, giving them a low entry price and grow as they need by adding a second unit via a stacking cable.

At InfoComm 2012, I discussed the MCU 5300 Series’ unique flexibility. Check out the video! Read More »

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Customize Your Video Conferencing Layouts with the Latest TC 6.0 Software Release

At InfoComm 2012, we announced the latest release of our TC software for Cisco TelePresence C Series Codecs.  One of the unique features of TC 6.0 is its layout composing and control, so you can customize your video screen experience the way you want.

Check out the video below to see it in action! Read More »

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New Unified Communications Features Add Power and, Flexibility to Cisco Personal Telepresence Systems

This week at InfoComm, we unveiled enhancements to the Cisco TelePresence EX Series as a result of a stronger alignment with the Cisco Unified Communications(UC) portfolio. We added a number of UC features, enhanced security, and enabled intelligent network functionality to create an even more flexible, powerful and reliable desktop telepresence solution for knowledge workers and executives. These enhancements are made possible through the TE 6.0 software update, which affect the EX60 and EX90endpoints,and will be available in late Q3CY12 to customers with existing service agreements. 

With the expanded capabilities of TE 6.0, we believe the EX Series secures its place as the market-leading personal telepresence products and will enable users to experience superior video and voice collaboration with colleagues, partners and customers. The new software integrates the EX Series more closely with the Cisco Unified Communications Manager (CUCM) to enable high-value telephony and UC features, including the following: 

Read More »

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