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3 C’s of Cloud Adoption

Feeling frustrated among all this chatter about Cloud? Want to implement a cloud solution quickly for your business, but don’t know where to start? I can help you understand how to maximize your benefits during the process of adopting a cloud solution. It’s as simple as 3 C’s: confine, clover, and cost.

Today, I will focus on the first “C”—Confine.

Before you can determine what cloud strategy you want to implement, you need to narrow down or “confine” the business problem you want to solve with Cloud. Once you have confined the problem, you can begin your roadmap for success with clear goals and expectations.

But how do you confine the problem? I suggest you take a good look at the market forces that are pushing you to consider cloud. Internally, it may be cost efficiency: reducing IT investment or managing staffing costs. Externally, the forces could be government regulations or competitive differentiations that are leading you to consider a cloud solution. 

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A telecommunications company and a University walk into a bar…..

July 23, 2012 at 9:10 am PST

What do a telecommunications company and a University have in common? Well, at first glance, not a heck of a lot — unless you consider their network requirements.   After talking to a telecommunications company and a University I found out they both wanted:

  • To know the exact status of all networking devices…within minutes.
  • A simplified service contract structure for said devices
  • To better predict, and budget for, support and upgrades of devices
  • Reduced network risk, simplified operations, and increased employee productivity.

Are these objectives your company is trying to achieve, too? Let’s explore how Alestra, a Mexican service provider, and  George Mason University, a U.S. institution of higher education,  have achieved these results, and more, with Cisco Smart Net Total Care.

Never heard of Cisco Smart Net Total Care? I included a brief description at the end of this blog.

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Beyond BYOD: Supporting a Mobile Workforce

July 17, 2012 at 10:16 am PST

In my recent guest post, Mobilizing the New Collaboration Experience in the BYOD Era, I discussed the increasing desire for untethered collaboration as users bring personal devices and applications into the workplace. IT departments must make the decision whether to be the “proactive enabler” and embrace BYOD (Bring Your Own Device) policies that allow for mobile devices or to be the “passive supporter” and limit users’ choices to one or two devices.

However, the challenges of supporting a global, mobile, remote workforce go beyond BYOD policies. It’s about enabling your employees, customers and other stakeholders to get business done in any location, on any device, and for any workload.  A number of questions come to mind for me:

  • How can employees access information securely?
  • How do we enable better real-time knowledge sharing?
  • How do we do more with the same headcount?
  • How do we allow for maximum productivity anywhere, on any device?

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Expanding Business Video: What IT thinks about

Business video projects are highly visible and, if well planned, can showcase the strategic value of IT to your organization. Many organizations plan to eventually adopt multiple Business Video tools, such as:

  • Telepresence for collaboration, interviewing, and sharing centralized experts with customers;
  • Conferencing for team meetings and customer training;
  • Digital signage for advertising and employee news; and,
  • Internal web portals for training videos on demand.

When you begin considering just how using video in these ways can transform your business, it is important to understand the impact it will have on IT.  Engaging with a strong service partner like Cisco will help you to identify the architectural considerations as you plan, build and manage these projects. Read More »

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A New Type of Publication

Jon Ashley, the editor of the newish publication, Cisco Services Dynamics recently asked me if I’d be interested in providing an article on Cloud Computing.  I gladly agreed and after a quick briefing from Jon was off and typing.  While none of this is all that unusual, it turns out that Cisco Services Dynamics is a different sort of publication.

The first thing that sets Dynamics apart is the emphasis placed on having the articles be informative, concise and, focused on Services.  Since I was planning a piece on Cloud it seemed this would be a bit of a “no brainer”.  However, I found my first draft lacking in a couple of areas.   For starters I was not all that concise; I was frankly a bit long winded.  Secondly I missed the mark on being informative.  Seems I, like many marketers, confused informative with selling.   However with a bit of coaching from Jon I was able to re-work my piece and submit it for publication.

Recently I received an email letting me know Cisco Services Dynamics Edition 3 was officially available; and thanking me for my contribution.   This is where another nice feature of the publication came to light.  You can choose to receive the publication in a printed format, on-line, or both.   I choose the on-line version and found that it takes advantage of its on-line format and provides much more than a pleasing interface that allows you to “turn the pages”, share via Twitter and LinkedIn, and integrated video and expanding text boxes.

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