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Why Network Design in the Modern Era Has Kept Me from Retirement

Network Design in the Modern Era1In youth-oriented Silicon Valley, it’s risky to mention this, but I’ve been around for a long time. In fact, in theory I could retire! I already moved to a small town in the Pacific Northwest where the cost of living is low, and I could spend my days hiking in the mountains.

But actually I can’t retire. Why? The networking field is too interesting! In addition, modern networking, with its emphasis on design, applications, policies, and users, focuses on the same concepts that have interested me from the beginning. Not only that, but I firmly believe that with today’s network design tools, we are positioned to build networks that are faster, larger, and even more user-friendly than ever. How could I retire when that’s the case?

In the Beginning

I started my career as a software developer. This was long before agile software development became popular, but nonetheless there was a focus on agility and flexibility. The goal was to develop software that could be used in multiple ways to support a broad range of users. The focus was on user behavior, application modeling, systems analysis, and structured design. Read More »

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Software Defined Contact Center

If you are a technology professional, then chances are that you are aware (maybe to the point of annoyance) that everything is getting defined in software these days. We have Software-Defined Networking (SDN), Software-Defined Data Center (SDDC), Software-Defined Storage (SDS), and the list goes on and on. Software defining anything has become such a powerful trend that we now have a generally accepted name and acronym for just that: “Software-Defined Anything” or SDx for short.

Despite the widespread nature of the trend, Software-Defined Contact Center (SDCC) is nowhere to be found amongst the Software-Defined goodness that floods our social media feeds on a daily basis. Software-Defined Contact Center is so absent from the online world that if you search Google for the term you get only articles that reference Software-Defined Data Center, seemly because 3 out of the 4 words are common to both. If you search for the #SDCC hash tag on Twitter you will find yourself at the official account of the San Diego Comic Con. This raises the question, why isn’t SDCC “a thing?” This question is particularly relevant since Cisco’s Intelligent Contact Management (ICM) has been allowing us to build Software-Defined Contact Centers since the late 1990s. Let’s take a look at how ICM delivers on the Software-Defined paradigm for Contact Centers. Read More »

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“Standing Room Only” in the Service Provider Booth at Cisco Live Milan 2015

Written by Igor Dayen, SP Product and Solutions MarketingIgor Photo

If you had a chance to join us at Cisco Live Milan last month, thank you very much for making this another exciting event for all of us. If you missed out being there in person, let me give you a brief summary of the highlights. Milan is the main industrial, commercial, and financial center of Italy and a leading global city where the EXPO 2015  will take place. What could be better than such a city to host the Cisco Live 2015 event!   It proved to be fertile grounds for driving innovations with our service provider customers and partners.   Our exhibition was structured to tell the story of the fddOpen Network Strategy by presenting over 15 technology and business demos.    We also brought the newest routers and switches with us to showcase the latest innovations that service providers can start deploying today.   Last but not least we have teamed up with the DevNet area where attendees could get their hands on developing applications and learning on virtualization, orchestration, and automation.  Our service provider booth of the Cisco Campus in the World of Solutions was very busy: “standing room only” and so many insightful conversations were conversations around the NFV (Network Functions Virtualization) and the SDN (Software Defined Networks), as pillars for delivering cloud services and an automated networking handling respectively, have matured significantly and are ready for prime time. Read More »

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Networking: Moving From Open to Closed (Part 2 of 2)

“The past is never dead. It’s not even past.”  — William Faulkner

In the first half of this blog, I explained how MSDCs are like mainframes and super computers. In this half I develop on my thesis that the networks connecting compute and storage resources within the MSDC are becoming proprietary just like they are in mainframes to create a competitive advantage.

Continuing from where I left off, the internal architecture of a mainframe is parallel to MSDC architectures as shown in the figure to the right.

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Mainframe architectures were (and still are) proprietary, in that how the compute and storage resources are connected was an internal engineering design. Each vendor had their own internal design which served as a competitive differentiation. We are seeing the same thing happening in MSDCs. Read More »

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Software Defined Networking and Network Programmability

Discover Cisco’s approach to software defined networking and how Federal Agencies can use network programmability and onePK to enhance their business and mission:

Software Defined Networking and Network Programmability: Use Cases for Defense and Intelligence Communities

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