Cisco Blogs

Cisco Blog > Inside Cisco IT

Bye-Bye Email. Hello Cisco Spark!

Whatever new technology comes out, it seems that the number of emails we get every day only continues to rise. Well, not everywhere. On my last birthday, I received wishes from 65 sources: 58 from friends through Facebook and the remaining 7 from the financial institutions that I deal with (all automated system notifications). Like me, I am sure that many of you have a personal email inbox with mostly subscriptions and like messages and very few emails from friends. As one Millennial said, “Only my grandma sends emails to me.” Why not the same case at work? On average, I get 200 emails per day in my inbox plus the ones that go to specific folders. I’m not even including the voluntary recreational subscriptions that go to separate folders.
Read More »

Tags: , , , , , ,

Inside Cisco IT: Finding Secure Cloud Services

cspmoCisco uses a variety of external cloud services, in concert with our internal IT service offerings. These cloud services could be storing or working with internal confidential material, so before we select which services to use, the cloud service providers (CSPs) which furnish these capabilities must go through a risk assessment process. This is to ensure their environments comply with our internal Information Security (Infosec) requirements, align to our system architecture and meet overall business objectives.
Read More »

Tags: , , , , ,

Cisco IT’s User Experience Playbook: Deliver a Consistent, Unified Experience

In my last blog, I introduced Cisco IT’s Playbook for Ensuring a Pervasive User Experience. We consider user experience (UX) a strategic priority that requires cultural change. The playbook is our guide for ensuring that this priority becomes part of our DNA. Each chapter of the playbook lays out ways that we can improve UX, and make it a pervasive, positive experience for users across the company.
Read More »

Tags: , , , ,

Cisco Live 2015: The Millennial Perspective

Cisco Live is a yearly event where customers and partners come together to experience Cisco technology and interact with experts to learn how to take the next steps for their company. In the IT Management track, we, as part of the IT Millennial Program, had the unique opportunity to tell Cisco IT’s story to hundreds of those attendees throughout the week. Read More »

Tags: , , , , , ,

Let’s Build Tomorrow Today: The Growth, Passion and Reality of IT Management

In my pre-Cisco Live US blog, I talked about my excitement and how I was greatly anticipating the event. I was both excited and nervous to present, wanting to participate in everything, and network with as many customers as possible. The week left me absolutely drained, but it was unlike any experience I have had in my 15 years at Cisco. Read More »

Tags: , , , , , , , ,