Cisco Blogs


Cisco Blog > Inside Cisco IT

Cancún From the Booth

So it looks like we finally made it through the Cisco Live Cancún 2015 experience! Oh yes we did. And it all happened by the warm turquoise Caribbean waters. And again all our Cisco IT teams delivered a stellar performance!

On one side the IT management team set the stage on fire, with Guillermo, Lance, Katty, Plamen, John, Illeana as the main fire-starters. Lots of passionate and engaging IT management sessions delivered to a massive audience composed by partners and customers from all over Latin America. Pure IT Salsa dancing with more than 5000 registered attendees!

Read More »

Tags: , ,

Cisco Live! Cancun (Pre-Event)

Expectation. Lots of rookie related expectations! That is how I feel barely a couple weeks before the Cisco Live Cancun kick-off. For me this is going to be a true baptize into the one global partner event. And this time with the focus on Latin America, a region committed to formidable growth in the next years to come. Being a first-timer in Cisco Live, I can only envision the energy and awe that I felt while attending past smaller Cisco events, but this time multiplied by 10 factor!

I will be a privileged witness from the Smart Spaces demo booth Cisco is going to be running on the exhibition area. Our focus will be to showcase to visitors the massive technology deployment that Cisco has made around Location Services and Cisco Maps, which allow all our employees to work and utilize internal resources in a much more efficient way. You are all invited to drop by and share just a few of those many “wow moments” you will enjoy throughout the Cisco Live experience!

Tags: , , ,

AMP Threat Grid Extends and Bolsters Our Ability to Combat Malicious Malware

New, clever, and dangerous malware is being devised all the time. After a piece of malware is well known, signature-based defenses such as antivirus and other detection and prevention tools can catch it. But what about new, increasingly insidious malware that isn’t well known? Last year, Cisco acquired the dynamic malware analysis and threat intelligence capabilities of ThreatGRID. The fruit of this acquisition is Cisco Advanced Malware Protection (AMP) Threat Grid, a technology that complements our AMP products and is currently integrated into Cisco security gear spanning the network, from intrusion detection systems, to email and web security appliances, to endpoints.

Read More »

Tags: , , ,

Cisco Live! LATAM 2015 – The IT Millennial Team

It’s almost time for Cisco Live! Cancun. ¡Qué emoción!

In just under three weeks, IT professionals across Latin America will be united in Cancun. We, the IT Millennial Team, are looking forward to joining the fun in Cancun. We have many activities planned including creating event recap videos and interviewing Cisco Live Participants.

Read More »

Tags: , , , ,

Cisco IT’s User Experience Playbook: Feedback Systems and Sentiment Analysis

For us to make user experience (UX) a pervasive, positive experience for users across the company, we need to put feedback systems and sentiment analysis in place. This process helps enable continuous improvement and in-the-moment feedback. That’s what Chapter 4 of our Cisco IT User Experience Playbook is all about.
katty4

How do we know the impact our services are having on our user base? And how do we better know where to prioritize our improvement efforts? The IT service owners know what the users have to say because we empower employees to communicate their opinion. Through closed-loop communication, we enable a process of Listening, Analysis, and Action.

Read More »

Tags: , , , ,