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11 Reasons to Visit Collaboration in the CLUS World of Solutions

Last week, I gave you the top reasons to check out what Cisco Collaboration has to offer at Cisco Live this year. But wait, our team has more good guidance! I’m pleased to present 11 fantastic reasons to visit the Collaboration neighborhood in the World of Solutions.

  1. Experience: See, feel, touch, smell, and trial our products. Get fingerprints on the touchscreens and watch us clean them off.
  2. See the latest in the IP Phone 8800 Series: HD video good enough to watch your boss’s dog eat tiny cupcake crumbs.
  3. AeroSmith’s Steven Tyler may be referring to the Collaboration booth when he sings “I don’t want to miss a thing.”
  4. Visit the Infrastructure Hardware Petting Zoo!
  5. Fran might teach you how to arm wrestle.
  6. Our latest video endpoints and phones are sleeker and cooler than the new car you’ve been wanting.
  7. Free coffee.
  8. See the collaboration technology that powers the Wall of America on Jimmy Kimmel Live.
  9. Have the chance to meet “Sparky Jeff” LIVE and in person!
  10. Our booth staff is the most collaborative and our booth has the fewest pillars! (Yes, someone counted!)
  11. We’ll help you get Spark on your phone faster than you can say Chuck Robbins.

Understand the experience from the room, desk, mobile and customer perspective and meet more than 15 of our collaboration partners. Demos focus on Room Experience, Mobile Experience, Desk Experience, and Customer Experience. You can also visit the Endpoint Gallery, Tech Zone, and Collaboration Backstage.

On Tuesday, June 9, be sure to catch theater presentations to learn how customers are achieving measurable business outcomes in case studies.

  • 9:00 – 10:00 a.m. Cisco Mobile Collaboration Solutions
  • 1:00 – 2:00 p.m. Providing a Total Customer Experience
  • 4:00 – 5:00 p.m. How American Century Investments Improved Service without Increasing Contact Center Staff

See you in San Diego! Follow me in the Twittersphere for the latest during the week: @ciscokima

Special thanks to Alexis Doherty, Barnaby Meadows, Jillian Zimmerman, Ross Daniels, Fran Blackburn, Chris Wiborg, Angela Murphy, Kirk McNeil, Jeff Marusak, Lauren Colson, Marcus Gallo, Patty Medberry.

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Why I Love Big Data Partner Series 2: Reduced Downtime, Happier Customers and Improved TCO with SAP, Hortonworks and Cisco

Following the Hortonworks Blog, we are lucky to have James Gold from SAP as next blogger in the Why I love Big Data guest partner series. James explains how customers experience is greatly improved via predictive maintenance in a connected factory.

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James Gold, Director, Global Technology Partner Marketing, SAP SE
Jim is an enterprise software veteran who’s held a number of senior marketing and business development positions at large, mid-size and startup technology companies.  In his current position as Director of Global Technology Partner Marketing for SAP, he’s responsible for co-marketing, business development and co-innovation of key SAP strategic alliances, including Cisco Systems, Inc.  Previously, he held product marketing positions in support of SAP HANA Cloud Platform and SAP virtualization technologies. 
Prior to SAP, Jim worked in a variety of senior roles in partner and product marketing, business development and channel enablement.  He began his software career at IBM, and has worked at Intuit, LivePerson and Lithium Technologies, among others.Jim graduated cum laude from the University of Vermont, and has done graduate work in business and political science.


If you’ve spent much of your career in customer facing roles as I have, you know it from experience: whatever your business, there’s simply no substitute for a true customer advocate. It’s been said more than once that “the most important person selling what you’re offering is…your customer.” And with no shortage of vehicles to share product and service experiences, we all know that your customer’s opinion — positive or negative — can impact business like never before.

So what does this have to do with Big Data, Analytics, and Internet of Everything (IoE) – along with SAP, Hortonworks and Cisco? I hope you’ll stop by World of Solutions (1733) Connected Factory at Cisco Live to find out for yourself! You’ll see a powerful example of a Predictive Maintenance application that combines real-time and historical data about asset performance and repair to proactively prevent disruptions, increase manufacturing yield, reduce costs – and ultimately improve customer service.


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Heading to the Left Coast for Cisco Live US!

Cisco Live is coming up next week in San Diego. I know many of you will be there to show just how the Cisco Partner Ecosystem provides the business outcomes our customers demand. I’ll be heading there on Sunday and I hope to see many of you while I’m there.

The Cisco Partner Social Media team will be on hand to help keep you focused on the happenings of interest to Cisco Partners. Be sure to let me know where my focus can help you and I will certainly do what I can to make sure you have the information you need.

Now before we get to San Diego next week, I thought I’d give you a brief look at where I’ll be focusing my efforts next week: Read More »

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Cisco’s Empowered Women’s Network’s #reDefineCommunity Contest 2nd runner up

We are less than a week away from our 3rd Annual Cisco Empowered Women’s Network’s forum at Cisco Live and we have some exciting news to share!

Congratulations to Vidushi Sharma! After careful deliberation of all the entries, Vidushi has been selected as our 2nd runner up for the #reDefineCommunity Contest for the Cisco Empowered Women’s Network!

Vidushi Sharma is a Sophomore at Princeton Universiry and she is the founder is an alternative to traditional social media sites that focus on instant gratification and procrastination. is a longform interest-based platform where members connect with people who love what they love. Read More »

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Say Hello to Our New Advanced Video IP Phones

Have you ever suffered phone envy in the office? You stroll by someone’s desk and notice that they have a better, newer, cooler desktop phone than you do? Maybe it’s one with a smooth sleek design, embedded video capabilities, and a higher-resolution display. If so, now might be a good time to raise your hand and ask for a new phone. We are introducing two new video phones to the IP Phone 8800 Series, which we’ve built to scale across your organization.

Next week at Cisco Live in San Diego, we will showcase the 8845 and 8865 IP Phone models. The new phones deliver the great experience you expect from the 8800 Series with addition of 720p HD video capabilities — at a great price. The new models also have advanced features that go beyond video, such as Cisco’s Intelligent Proximity for Mobile Voice, which provides telephony feature integration with your personal mobile devices. It’s all about enabling you to work your way.

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Cisco IP Phone 8845 and 8865*

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Cisco IP Phone 8845 and 8865*









These new phones round out an exciting phase of innovation on the desktop for Cisco. This time a year ago,

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