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The We’re Listening Blog Series: Smart Licensing Gets a Great Reception at Cisco Live

In our most recent post, Steve Morrisey from the Ease of Doing Business team highlighted his key takeaways from Cisco Live US back in June, including the Cisco Software Simplification team’s exciting presentation of the new Smart Software Licensing solution.

Smart Software Licensing is a major change to Cisco’s software strategy – we’re moving away from a Product Activation Key (PAK)-based model to a new approach based on advanced consumer-based models. This new approach removes today’s entitlement barriers and provides information about a customer’s or partner’s software install base, thus enabling greater flexibility and making it easier for customers to buy, deploy, track and renew Cisco’s software.

Ben Strickland, Manager of Product Management in Cisco’s Engineering License office, led the presentation at Cisco Live, and I’ve invited him here to share his first-hand experience and what you can expect for your software experience in the coming months. Read More »

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The We’re Listening Blog Series: Learning from our Customers at Cisco Live

The “We’re Listening” blog keeps you in the loop about what Cisco is hearing from our customers and partners, and what we’re doing to address your top pain points. Teams across Cisco work together to fix these areas of concerns, and in this blog, you’ve heard from some of the experts who lead the improvement efforts. At the center of their efforts is Cisco’s Ease of Doing Business program, which looks at all the customer and partner feedback from surveys, individual meetings and conferences to determine the biggest pain points, and then pulls in the right people from across Cisco to make change happen.

The Ease of Doing Business team recently returned from Cisco Live, where they captured valuable feedback from our customer and partner attendees. I’ve asked Steve Morrisey, who leads the program, to summarize his top moments from Cisco Live, and to give us a hint at the changes we have in the works.

smorrise By Guest Contributor Steve Morrisey

A few weeks ago, my team and I attended Cisco Live 2013 in Orlando, Florida. Cisco Live is always a valuable opportunity for us to connect with customers and partners. Whether in formal sessions, hallway conversations or via social media, you give us great insight into your experience doing business with Cisco, telling us what’s working and what we need to fix.  Read More »

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Raising the Bar at Cisco Live 2013 (Orlando) with the Social Media Hub

Cisco Live 2013 (Orlando) was bigger than ever this year. There was a record breaking 20,000 registered customers, partners, press and analysts. More than 200 of our top partners were in the World of Solutions, representing a year-over-year increase in partner participation. Our host was none other than Blair Christie. She informed and wooed the crowd, tying together the major themes and highlighting special details throughout the week. Along with showcasing the latest and greatest Cisco gear, services, and thought leadership, there was something new this year. There was something special—the Social Media Hub.

The Social Media Hub is ready for day 1.

The Social Media Hub is ready for day 1.

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Cisco Service Discovery Gateway – Enabling Zeroconf in Enterprise Networks

Cisco Service Discovery Gateway – Enabling Zeroconf in Enterprise Networks

I’ll admit it: I’m what others call an Apple fan boy. One of the many reasons for being one is the polished user experience and the ease-of-use of their products. One of the underlying technologies that enables the user to discover devices and services on the network is Zeroconf or, as Apple calls it, Bonjour.

Zeroconf consists of three major components:

  • Address auto configuration,
  • Naming –and–
  • Service discovery.

If your network doesn’t have a DHCP server or you haven’t statically assigned an IP address to your host, most operating systems will use an automatic private IP address. I’m not going into much detail on address auto configuration except that this is typically done using a technique called APIPA (Automatic Private IP Addressing) for IPv4 the host will use the famous addresses or, in case of IPv6, by using link-local addresses only (FE80::/10) which has been designed into IPv6 as a basic functionality from day one. Also, naming is not of much of a concern in the context of this discussion. However, it is worth mentioning that Zeroconf names can contain Unicode characters and whitespace, which can make those names a lot more user friendly and meaningful contrary to pure DNS names.

The more interesting part, as it pertains to Zeroconf, is the service discovery. Read More »

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The Internet of Everything is the Internet of Today

If you were one of the more than 20,000 people who attended Cisco Live Orlando in person or one of the 250,000 who joined us online, you were able to see amazing examples of new ways the Internet of Everything (IoE) is connecting people, process, data, and things. People have asked me how long before they can see the value of IoE in action. Let me be clear: The Internet of Everything is not the Internet of tomorrow, it’s the Internet of today. Our most recent research shows that $1.2 trillion of value is “up for grabs” in calendar year 2013 alone.
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