Cisco Blogs


Cisco Blog > Healthcare

Care at a distance: Connecting the previously unconnected

As more and more provider networks turn to accountable care organizations, a greater emphasis is being placed on telemedicine for care management. At Cisco Live 2013 this week, we’re seeing this trend manifest as the focus of many of our healthcare customers turns to improving patient access to care and transforming the clinician experience.

One such customer is Nemours Children’s Hospital. Today, Bernie Rice, chief of information technology at Nemours demonstrated how physicians and specialists are able to collaborate over distance to examine patients, bringing care regardless of where the patients are located. Through a series of demos, attendees witnessed firsthand the connection of a physician in a hospital directly to a patient at her home, as well as the interaction of physician, nurse and patient all located in three different locations.

The demo illustrated how a remote physician can listen to a heartbeat, receive vitals—blood pressure and temperature— and interact with patients through high definition video. Other capabilities include the ability to view ultrasound images, look into the ear canal and examine magnified images of skin.

Read More »

Tags: , , ,

Supporting Veterans in Transition to Civilian Life

Within the next five years, more than 1 million armed forces personnel are expected to transition from U.S. military to civilian life. As our veterans return from deployments such as Iraq and Afghanistan, many of them will need new jobs to support their families – and additional training to get those jobs.

Unfortunately, our veterans typically experience higher unemployment rates than the national average and sometimes have difficulty matching their skills and training with jobs in the private sector. That’s why Cisco established a corporate veterans program in 2011 to support veterans and their spouses. We provide funding, training, technical expertise and technology to help them through what can be a difficult transition period. Read More »

Tags: , , , , , , ,

Introducing the Cisco IT eStore and a Service Catalog for BYOD

Cisco IT has always encouraged employees to use the tools that help them work most efficiently from anywhere on any device.

As the range of IT services we offered has increased, we noticed that the process of acquiring the various tools became complex and confusing. We had a number of different internal sites (aka “stores”) within Cisco, each offering different systems for employees to request services.  This complexity impacted the user experience and productivity of these employees.

In order to simplify the employee experience with Cisco IT, we made the decision to consolidate all these different systems into a single online service catalog – effectively a unified e-commerce storefront for our IT services – where our employees could find services they needed to do their jobs.

We thus created Cisco IT’s “eStore”.

Our goal was to improve employee satisfaction, decrease support costs, and increase employee productivity. We had to find a way to increase adoption and transparency of our existing IT services.

Cisco IT knew that a platform to consolidate these services into one unified service request system could be built on top of Cisco Prime Service Catalog, our own end-user portal and service catalog solution. This solution provides enterprise IT management capabilities that enable entitlement, approvals, service taxonomy control, and even chargeback.

Read More »

Tags: , , , , , , , , , , , ,

VIRL Saves the Day!

One of the themes of my posts is that the overall ONE strategy, including virtualisation, would create an environment for network systems development that would meet the expectations of systems developers accustomed to the “enterprise” style of software development.

An enterprise systems developer expects the required systems resources for software development to be readily available for development and test purposes. When those resources constitute web application servers and databases, this is trivial with virtualisation, and generally unremarkable in today’s enterprise environments.

When those resources constitute expensive, high-end, routing and switching platforms, though, life is not that straightforward. A major part of a network engineer’s time is spent on obtaining, connecting and configuring network equipment for demonstration and test purposes. You can’t just try an idea out when it occurs to you, as the required network platforms often can’t be available when, and in the configuration, you want.

But imagine what you could do if those network resources were available at a click of a button. What if network engineers had the same capabilities as software engineers to create virtual environments of near perfect fidelity? Well, with the technology of the Virtual Internet Routing Laboratory (VIRL), that we are demonstrating at Cisco Live in Florida, that possibility is getting closer. Read More »

Tags: , , , , , , ,

IoE – The Technology Transition of All Transitions

When you think about the technology transitions that have happened in just the past 20 years and the number of connections that have been enabled, it’s truly mind boggling. The world wide web was just in its infancy in 1993. The first smartphone was introduced less than 10 years ago, and by 2012, that number had grown to one billion. Today, we have more than 10 billion connected devices. As the number of things connected to the network increases – from data, voice, video, and smart devices to new breeds of applications – the opportunities for new business value increase exponentially. The potential value at stake across private industries alone is estimated to exceed $14.4 trillion by 2022.

Read More »

Tags: , , , , ,