Cisco’s Connected Mobile Experiences (CMX) solution leverages information from the Wi-Fi network to collect aggregate location data from mobile devices. This can be used to tease out behavioral patterns and trends, which in turn can help businesses make informed decisions on how to improve the visitor experience and boost customer service.
The Mobility Services Engine (MSE) forms the core of the CMX solution. Cisco Live! Milan was an exciting milestone for the MSE development team, as the new version of MSE, 10.0, was officially announced. Among its enhancements are improved scalability and robustness, as well as better monitoring tools. In this blog, we’ll show some real-world examples of what information MSE 10 can provide, as was captured during Cisco Live!.
The New Analytics Dashboard
One of the visible improvements is the redesign of the Analytics dashboard. The dashboard provides reporting capabilities, in which each page can be scheduled at specified intervals to run as a report and be sent to interested parties. Because of this new capability, we now refer to the pages on dashboard as “Reports”.
Each report can have any number of “widgets” – essentially little boxes of information – such as the device count within a certain area, the time spent there, or the number of devices moving between areas. The widgets can be configured to show a set of numbers (ie number of devices detected, new devices vs. repeat visitors, etc.), a graph of specified information broken down by time/place, or data tables.
The most basic and fundamental piece of information CMX can provide is visitor count. In Figure 1 you can see the number of detected devices during one just one of the show days. The dashboard gives not only a very clear overview of detected devices, it also shows a comparison of those devices and where and when they’ve been detected throughout the conference.
Figure 1 Visitor count for one of the days
Beyond the fundamental data of total visitors, this information can be shown broken down by building, floor, or zone. Figure 2 shows Read More »
Tags: Cisco Live Milan, Cisco Mobility, cmx, connected mobile experiences, mobility services engine, mse, MSE 10.0, wi-fi
The portals that your employees and guests use for enterprise mobility and guest access are a reflection of your company brand and putting your best foot forward means customizing them for a better user experience. The challenge is that customization often requires someone with knowledge of HTML, Java, CSS, and even jQuery skills – in addition to having design skills to properly feature content.
While Cisco offers brand new, out-of-the-box customization with Cisco Identity Services Engine (ISE) 1.3, we wanted to give customers the ability to do much more – so we’ve introduced a new, web-based tool called the ISE Portal Builder that we demo’d at Cisco Live! in Milan, Italy. The show attendees who came by our booth and attended private showings were really amazed by the capabilities offered and they recognized that the ISE Portal Builder enabled almost anyone to build a beautiful guest, BYOD, profile, sponsor, or MDM portal in minutes at no additional cost.
While we already improved the ISE 1.3 ability to quickly model workflows and do basic customization, utilizing the ISE Portal Builder designers can choose from a suite of templates, or create their own using a drag-and-drop page creator. In addition, we’ve made it easy to import, layout, and manage images and other displayed files. You can add advertisements and banners in different places, and even add them into a rotating carousel. You can select up to 17 languages and even create a custom portal for each!
To access the tool go to http://isepb.cisco.com and register using your CCO ID.
Tags: cisco live, Cisco Live Europe, Cisco Live Milan, security
As we close on the first two months of 2015, I am amazed by the exciting developments that can directly benefit service providers. A few examples from my recent travels:
- CES in Las Vegas – The Internet of Everything moved from concept to reality as seen in new connected services, continued proliferation of 4K video and virtualization as a business imperative.
- Cisco Live in Milan – Advances in how service providers can integrate collaboration, cloud, open network environment enablement solution to drive transformation. And SDN shifting from a question of “how” to “when”.
I’m confident that Mobile World Congress this year will have even more exciting developments. The recently announced 2014 Cisco VNI Global Mobile Traffic Forecast states that more than Read More »
Tags: CES 2015, Cisco Live Milan, Cisco VNI, mobile world congress, mwc, SDN, Service Provider
Written by Igor Dayen, SP Product and Solutions Marketing
If you had a chance to join us at Cisco Live Milan last month, thank you very much for making this another exciting event for all of us. If you missed out being there in person, let me give you a brief summary of the highlights. Milan is the main industrial, commercial, and financial center of Italy and a leading global city where the EXPO 2015 will take place. What could be better than such a city to host the Cisco Live 2015 event! It proved to be fertile grounds for driving innovations with our service provider customers and partners. Our exhibition was structured to tell the story of the Open Network Strategy by presenting over 15 technology and business demos. We also brought the newest routers and switches with us to showcase the latest innovations that service providers can start deploying today. Last but not least we have teamed up with the DevNet area where attendees could get their hands on developing applications and learning on virtualization, orchestration, and automation. Our service provider booth of the Cisco Campus in the World of Solutions was very busy: “standing room only” and so many insightful conversations were conversations around the NFV (Network Functions Virtualization) and the SDN (Software Defined Networks), as pillars for delivering cloud services and an automated networking handling respectively, have matured significantly and are ready for prime time. Read More »
Tags: #DevNet, application virtualization, autonomic networking, business transformation, capex, cisco esp, cisco live, Cisco Live Milan, Cisco Open Network Environment, Cisco SDN, Cloud VPN, epn, esp, evolved programmable network, evolved services platform, MOI, monetization, netconf, network function virtualization, Network Service Orchestration, network virtualization, NFV, NSO, nV technology, open network strategy, Operational Simplicity, opex, SDN, segment routing, service providers, software defined networking, SP, virtualized Management services, vMS
Walking through the DevNet Zone at Cisco Live in Milan, I was struck by two things. First, we have an amazing array of platforms for developers who want to write applications that take advantage of the network – platforms that enable software-defined networking, collaboration, security, connected mobile experiences, data analysis at the edge, analysis of data in motion and more.
And second, our team has really focused on getting developers up and running with hands-on experiences as fast as possible. The DevNet Portal is a one-stop-shop for the resources developers need most. It speeds their development time by stepping them through their choice of learning tools, developer kits, APIs, forums to engage with Cisco engineers and lots of supporting documentation.
Then, a sandbox of developer tools provides access to the latest Cisco software and hardware platforms online. Developers can test in a real-world environment and quickly know that their code is verified to work with Cisco production equipment.
In fact, our APIC-EM controller sandbox set a Cisco record for the most users in its first two months of availability. Even now, the only way to get the latest early-field trial (EFT) version of APIC-EM is through either the EFT program or DevNet Sandbox.
The DevNet Zone and the DevNet Portal are innovative catalysts, helping the developer community to create new apps and automation functions on the network-as-a-platform. The personal and virtual interactions are inspiring.
Developers play a pivotal role in the progress of the Internet of Everything. Here this week in Milan, developers can see it, learn it, build it and launch it. I was amazed.
Tags: #DevNet, Cisco, Cisco Live Milan, Developer Community, developers, DevNet Zone, Internet of Everything, Software Developers, Wim Elfrink