We had some exciting sessions featuring Cisco Prime Service Catalog at Cisco Live Milan a few weeks ago. In case you missed it, we featured two great customer case studies.
One of them was Steria, a multinational service provider headquartered in France who has deployed Cisco Prime Service Catalog and FlexPod for their cloud services and innovative Bring-Your-Own-Device (BYOD) solution: “Workplace on Command.” You can click here to download their Cisco Live presentation, and check out their written case study here.
The other customer we featured was a Fortune 100 enterprise: none other than our very own Cisco IT. The Cisco Live presentation about their internal IT service catalog deployment (dubbed “eStore”) is here – you can also read a detailed case study write-up here.
[Screenshot of eStore: the Cisco IT deployment of Cisco Prime Service Catalog]
Adel du Toit, who heads the Cisco eStore project, wrote a blog post about Cisco IT’s initiative here last June. Led by Adel and her colleageues, the internal Cisco IT eStore has been rapidly evolving, and has been deployed for a variety of use cases, including BYOD, mobile apps, collaboration, communications, desktop services, employee onboarding, networking, data center computing, and much more. Powered by Cisco Prime Service Catalog together with Cisco Process Orchestrator for automated service provisioning, the eStore is the “one stop shop” for all IT services within Cisco.
[Cisco IT’s eStore: a unified IT service catalog for all internal tools, apps, and services]
Recently, the eStore upgraded to the latest version of Cisco Prime Service Catalog, version 10.0. The eStore has also rolled out a mobile user interface that allows Cisco employees to download mobile apps to increase productivity and reduce unproductive approval cycles.
[The Cisco IT eStore mobile version]
This has enabled Cisco IT to provide a consumer-oriented shopping experience for IT services to all our employees, not unlike their experience as consumers with Amazon.com and the Apple App Store.
Interested in learning more? Join us on February 26th at 11 am EST / 8 am PST to learn more about how Cisco IT is automating IT-as-a-Service via the eStore and Cisco Prime Service Catalog. You can register here: http://cs.co/6014eN9j.
And don’t forget to follow @CiscoUM and @CiscoIT for the latest updates.
Tags: app store, byod, Cisco IT, eStore, it-as-a-service, ITaaS, portal, prime, Service Catalog, Steria, unified management, webinar
Would you jump on a horse without consulting someone else who is at least somewhat familiar with horses? You know, like a cowgirl or boy?
At least not if you’re interested in staying in the saddle versus tumbling to the never-soft earth.
While Cisco IT doesn’t have any expertise in horseback riding (I mean, you are welcome to ask me for a couple of pointers, but I’m not promising results), we DO have expertise in a variety of challenges IT departments face on a regular basis.
Last week, we hosted a live Inside Cisco IT Webinar on our Security Journey with two of our own Cisco IT Security Experts. If you missed it, you should definitely give the recording a gander.
After checking out the recording, this is what you should come away with:
Tags: APIC, Cisco Identity Service Engine (ISE), Cisco ISE, Cisco IT, cisco on cisco, Cisco Security, Inside Cisco IT Webinar, SDN, webinar
Hey data heads! O’Reilly Strata Conference kicks off tomorrow at the Santa Clara Convention Center. If you plan to go you better have tickets because the event is sold out.
If you are attending the three days of sessions, keynotes, receptions and exhibits, please stop by the MapR booth for some face time with one of our big data partners and plan to attend their sponsored panel discussion which includes Cisco IT and other MapR customers facilitated by Mike Gualtieri from Forrester Research.
Best Practices for Hadoop In Production
“Mike Gualtieri, principal analyst at Forrester Research, Inc., will engage a panel of production Hadoop users – including Cisco IT, The Climate Corporation, The Rubicon Project, and Solutionary – to discuss the challenges and best practices for deploying Hadoop in production. Join us for an engaging conversation on tips and tricks in deploying Hadoop in production. 10:40am, Wednesday February 12 in Ballroom H” See more here.
Representing Cisco IT will be Distinguished Engineer, Piyush Bhargava. Piyush is Chief Architect for Data Architecture & Innovation and is responsible for finding new ways of harnessing value from data and for designing architectures to support data processing, analytics & data science needs.
If you can’t make it to Strata Conference or are double booked during this time slot you can get the goods on this topic from a number of other sources.
- First, check out the webinar Cisco and MapR produced with Mike that highlights the Cisco IT case study. Mike outlines the 7 Best Practices for Productionizing Hadoop, MapR follows with their best practices for data tables and Cisco IT covers their big data use case. If you want to skip to the Cisco IT use case, it starts at 34:00.
- Then, take a look at my blog post on the Cisco IT big data platform success story. Cisco IT has standardized on Cisco UCS servers and fabric interconnects for its big data infrastructure and uses MapR for data tables.
For operational workloads, Cisco IT has standardized company-wide on Cisco Tidal Enterprise Scheduler with its unique set of adapters that include API integrations to MapR, Hive and Sqoop for big data workload processing.
- Next, spend some time reading the Unleashing IT Big Data Edition. This special edition of Unleashing IT is all about big data and highlights our joint Cisco/MapR customer Solutionary who incidentally, will join Cisco IT on the Strata Conference panel discussion on Wednesday. This e-zine is packed full of big data thought leadership; best practices for infrastructure and operations; customer success stories and include our partners Intel, MapR and others.
- Finally, peruse the Cisco big data website for all the latest on our solutions, partners, services and resources to help you make the best informed decision on moving your big data platform from development to production.
Big Data blogs I follow:
Tags: Big Data, Cisco IT, Cisco UCS, Cisco Unified Management, inside cisco it, software, Strata Conference, Tidal Enterprise Scheduler, unified management, workload automation
The Internet of Everything (IoE) is poised to change the world with extraordinary, wide-ranging implications. IoE will forge a new economy that is bursting with new market and business opportunities. Read More »
Tags: blog, Borderless Networks, Cisco IT, cisco on cisco, cisco on cisco content, coc-ioe, content, Internet of Everything, internet of things, IoE, IoT, it content
The security threat landscape is evolving. . . . Are you prepared? To help understand the magnitude of today’s security threats, let’s peek into a day at Cisco through the eyes of our Information Security team. Read More »
Tags: Cisco IT, coc-borderless-networks, security, security intelligence operations, sio