‘Twas the week before Christmas, when all through IT, not a creature was stirring, not even a sysadmin?
Well, not quite. To support the global operations for a Fortune 100 company, the IT staff are always stirring things up at Cisco. But they may be just a little less busy this holiday season. Why? Because Cisco IT deployed a private cloud earlier this year, with a self-service portal and automated provisioning for infrastructure-as-a-service.
This means that employees throughout Cisco can provision and manage the infrastructure resources they need on their own, anytime and anywhere – so our sysadmins can take a break this holiday season (or more likely, they can focus on other IT priorities).
The case study discusses the phased approach for medianet deployment at Cisco and some early results. In the phase 1 of the project medianet performance monitor was enabled in approximately 9,000 Cisco Virtual Office Routers to help Cisco IT meet service-level agreements (SLAs) while keeping operational costs down. In subsequent phases, mediatrace and autoconfiguration will be deployed.
Following on from my introductions to what is happening at this data center conference see part 1 and part 2), in this article I’ll talk more about something I’ve not really blogged about in my previous blogs (which is surprising given my NMS background) - data center management and Cisco Intelligent Automation. I managed to catch up with a senior manager in the Cisco IT team, Rich Gore, who game me some terrific insight into their deployment of Cisco Intelligent automation. And I’ll also relate some experience of my own on why, when it comes to the products you produce, you should always (as the US folks tend to say) “eat your own dog food”!
Maybe you’ve noticed our recent ad campaign, “Cloud with Confidence“, in which we talk about the explosion of companies enabling their business via Cloud Computing activities -- Public, Private and Hybrid Clouds. One of my favorite parts of the messaging is that it doesn’t try and confine the definition of “cloud” as a single thing but instead it highlights the power of connectivity between people, information, markets and ideas. The value to businesses is the interaction and availability of all of these services to help them move from a great idea to a great implementation as quickly as possible.
But that’s just marketing, right? We live in an environment where people are skeptical of large claims and want to see results. Increasingly, they often want to see other people take the risk before them. Not only do we hear this from CIOs that are managing long-term strategies and budgets, but we also hear it from IT organizations that don’t want to do a lot of extra work if the benefits aren’t going to be there.
I have to admit, I have always been fascinated by e-mail systems. Some of this is rooted in the fact that one of my first jobs was as an All-in-1 administrator—think Office365 running on a DEC VAX. Beyond that, e-mail typifies many of the challenges of the data center: supporting increasing scale, maintaining a consistent user experience, handling ever increasing storage requirements, supporting mobile users and delivering bulletproof availability.
Curious as to what we do at Cisco, I had a chat the other day with Ken Pauley from Cisco IT. Ken has been with Cisco for a little over 4 years, running the Design & Engineering Team for Messaging & Calendaring. He has a 25+ year IT career that has been primarily focused around Messaging & Calendaring technologies for medium to large scale enterprises so he has some useful perspective on things.
By way of background about our Microsoft Exchange environment--last quarter we collectively sent about 900 M messages and received about 870 M messages. Our current environment is deployed in six different locations. From a storage perspective we have 123TB of storage in Richardson, 123TB in two SJ locations, 82TB in Amsterdam, 82TB in Hong Kong and 41TB in Bangalore. Richardson and San Jose both have 3 PODS of servers each, Amsterdam has 2 PODs, the rest have 1 POD each. A POD contains between eight and 20 servers and supports up to 11,200 users. We have about 130 servers supporting e-mail across Cisco.
Omar Sultan: What is the most challenging thing about Cisco’s e-mail environment? Read More »