Cisco Blogs

Cisco Blog > Inside Cisco IT

Why IT Standardization?

Cisco IT has over our history become more and more standardized, with standard architectures (which are continuously upgraded to meet future business needs), and standard products, designs, software versions, and configurations. But we’ve never really told the story about WHY we have standardized so thoroughly. Many customers ask “What is the value of a global IT standard vs. regional or local designs?”
Read More »

Tags: , , , , , , ,

A Wider View of Collaboration – and its Benefits

“Collaboration” usually means “people working together productively by sharing voice, video, and data”. Inside Cisco, the standard idea of Collaboration includes a lot of IT Technology, like:

  • all voice-based Unified Communication (that is, all IP Telephony from hardware and software phones, and all Unity voicemail, and all Contact Centers)
  • all Video conferencing (from Jabber or WebEx clients, video phones, desktop video, room TP, and immersive TP),
  • all streaming video like Cisco TV (IP/TV) for large multicast events, and
  • software clients like email, web sites and blog sites and document repository sites, Jabber IM, voice and video, and WebEx voice, video and data

But sometimes Collaboration means more. For example, Cisco IT likes to say that we “enable people to collaborate with any device, from anywhere, at any time” which really expands the scope of collaboration. Read More »

Tags: , , , , , , , ,

Indoor GPS: How We’re Personalizing the Mobile App Experience

Kenny Chen

We’re always looking for ways to improve the experience at Cisco tradeshows and other events. There’s free Wi-Fi. And attendees can download the Cisco Events app (powered by GenieConnect by Lanyon) for information about all global events. This includes conference agendas, surveys, interactive maps, a network connection, speaker and exhibitor listings, and more.

We’ve just taken another big step, with indoor wayfinding. The debut was at a Cisco sales event in London, held November 12-14, 2014. Attendees could see their current location on the app’s interactive event map, making it easier to find their way around. They also learned about upcoming sessions, games, and other news from banner ads that the events team swapped out throughout the day, without any involvement from the IT team. Read More »

Tags: , , , , , , , , ,

Agile in Action – eStore and Minimum Viable Product (MVP)

We are hearing so much about Agile and Fast IT at present and so I wanted to share an example of a key Agile concept in action within Cisco IT – that of ‘Minimum Viable Product’ (MVP). This simple yet powerful concept empowers you to get your product out into the marketplace as quickly as possible with only the essential feature sets. From here, you can gain experience, hear what your users have to say and assess your next steps. Read More »

Tags: , , , , ,

The Executive Value of Cisco’s Data Center Day

Cisco IT is excited to be hosting its third Data Center Day in Allen, Texas this year on April 14th. Last September, Data Center Day was attended by 144 customers from 75 companies. With registration now open this event is expected to fill up fast!  Read More »

Tags: , , , , , , ,