Cloud computing is more mainstream today than ever before, but it’s important to note that there are still significant opportunities for IT leaders to innovate and leverage cloud delivery options to capture new business opportunities and implement new IT models.
The Evolution of ITaaS: The Convergence of Two Roads
On one hand, traditional private cloud services within customer IT services are driving different degrees of completeness depending on organizational needs. Virtualization, consolidation and on-premise shared services are some of the drivers within the private cloud space.
On the other hand, public cloud services are evolving to include Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS).
Today, these two tracks are intersecting to create demand for a hybrid cloud model. While the concept of the “Hybrid” cloud has developed mostly as a consequence of the availability of different cloud services, this same availability is also driving the evolution of IT as a Service.
What does this mean for business? It means that fundamentally, IT is adopting a supply chain management logic by deciding whether to make or buy a specific service based on a variety of organizational goals, market pressures, and available options.
The Ongoing IT Sourcing Strategy: Make vs. Buy
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Tags: Cisco, Cisco IT, cloud, Cloud Computing, cloud services, data center, data_center, Hybrid Cloud, ITaaS, orchestration, private cloud, Public Cloud
There is plenty of reading collateral out on the internet that covers the “technology” side of migrating from a legacy voice system to IP Telephony and Unified Communications (e.g. Cisco Collaboration Systems Migration and the Cisco IT Migration Best Practice) but not much that covers the human aspects that need consideration. Read More »
Tags: Cisco IT, coc-collaboration, coc-unified-communications, IP telephony, IPT, migration, PBX, UC, unified communications
Over the last 15 years, we’ve progressively centralized our UC architecture. As WAN services have become bigger, better and more cost effective, we’ve been able to rely more heavily on the network to extend UC services out to the branch networks. Read More »
Tags: Cisco IT, Cisco Unified Communications Manager, coc-unified-communications, CUCM, UC, unified communications
When a particularly transformational technology comes along, Cisco IT sets out to be Cisco’s first and best customer. We use it, adopt it, and prove it adds value to the business. By doing this, we’re not only able to show customers the value of our product, but we’re also able to find new-technology issues before a customer might, and give Cisco time to build a better platform. Read More »
Tags: Cisco IT, coc-borderless-networks, coc-unified-communications, hardware phone, ip phone, IPT, soft phone, UC, unified communications
In this video, Cisco Distinguished IT Engineer Jon Woolwine and I discuss Cisco IT’s approach to Network Programmability and SDN, describing some SDN-related use case solutions currently in development. Read More »
Tags: blog, Cisco, Cisco IT, cisco on cisco, coc-borderless-networks, Network programmability, SDN, videoblog