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Living with the Programmable Cloud

December 3, 2012 at 3:54 pm PST

Private cloud is surrounded by its own mythos--some folks believe it doesn’t exist and some folks believe its something that will only be enjoyed by future generations.  So, Cisco IT is living proof that private cloud is something that is very real.  This week, tomorrow in fact, John Manville SVP for Cisco IT, will be presenting a session at Gartner Data Center on Cisco’s private cloud environment, Cisco IT Elastic Infrastructure Services or CITEIS.  John will explain how Cisco has woven together all the elements (compute, network, storage, automation, orchestration, provisioning, etc) into a cohesive offering that serves our production workloads.  John will also share the TCO savings captured to date and how he sees CITIES evolving over the next few years.

Diagram  from the white paper “How Cisco IT Automated End-to-End Infrastructure  Provisioning In an Internal Private Cloud”

If you are at Gartner DC in Las Vegas this week, be sure to check out his session, The Programmable Cloud, tomorrow (Dec 4) at 1:45pm in Titian Ballroom SPS 28--he’ll also be at the Cisco booth (#432) after the session to answer questions.

If you are not at Gartner DC, stay tuned for a coming interview with John Manville, and meanwhile you  may want also to take advantage of our coming webcast o see how industry peers are doing to solve the very challenges Cloud adopters face. Tune in to the webcast UCS : Foundation for Cloud on December 6 at 9:00 am PST  to hear from Cisco UCS customers Xerox and FICO Corporation, about how and why they used it in their Cloud environments.

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Meet Brett Belding: IT Twitter Superstar

November 1, 2012 at 6:54 pm PST

Did you know that at least a quarter of the entire Cisco IT group’s engagement metrics on Twitter come from our SME Champion Brett? An IT Mobility Services Senior Manager at Cisco, he is constantly creating worthwhile, interesting buzz about Cisco IT for company fans and followers.

Brett’s Twitter Engagement

Brett is an excellent external social media proponent for the entire IT team. Particularly notable is his engagement on Twitter as he fills up his personal Twitter feed with fresh new content and always keeps the conversations with his fans going. Just by browsing through his Twitter feed, you will realize that this SME really knows how to use the platform properly and what to write in order to get people engaged. Moreover, Brett exercises many Twitter best practices besides publishing compelling contents and interesting tidbits such as including hash tags and RT-ing his fan’s tweets. Brett’s involvement on Twitter has effectively increased his personal as well as his team’s brand on the web by way of his social media communications.

Leveraging Social to Develop Meaningful Relationships with Customers

Because Brett is in charge of the Cisco IT group’s BYOD (Bring Your Own Device) initiative, he often conducts Executive and customer briefings focused on this expertise topic. What happens after the customers leave the briefing? Brett ensures that the relationships he has initiated with those individuals live on by utilizing various social sites including LinkedIn, Twitter and Facebook. Recently, Brett hosted a Twitter Chat session on BYOD on the social platform Storify. In these ways and more, he has established himself as a trust advisor role representing Cisco with whom customers and partners desire to socially connect with.

What business value do you see that results from participating on Twitter and other social media sites?

Read More »

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A Workplace as Flexible as the Network

Three trends are defining the enterprise workforce today: mobility, collaboration, and the BYOD movement, where employees connect the device of their choice to the enterprise network.  Smart companies are finding ways to embrace these trends for improved productivity, a more satisfied workforce, and lower costs. Read More »

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Cisco Live Update on Intelligent Automation for Cloud – The Journey and How Cisco Partners Help IT Shops Get to Cloud

Being at Cisco Live was a very different experience for me this year.  Previous years I spent most of my time in the Intelligent Automation booth discussing functionality in the areas of service catalogs, portals, and orchestration workflows.  It was mostly a technical conversation of how to build private cloud catalogs and how to provision infrastructure.  This year my Cisco Live experience started off in talking to about 80 partners at the Cisco Connected Architecture Forum Summit; a very interesting crowd.   It was here that I talked about what Cisco IT and our Intelligent Automation Solutions Business Unit experience was in deploying private clouds for end users.  I discussed Cisco’s private cloud CITEIS, and our new product release Intelligent Automation for Cloud Starter Edition.   I discussed Physical and Virtual Clouds and there was much interest in the concept of a services portal and automation construct for both Physical and Virtual clouds, something that is enabled very elegantly with the UCS Manager API.  Partners asked great questions:  How quickly can they deploy this starter cloud?  How do customers chart out their journey to the cloud?  Where do they start and what do they do first?  Great conversations ensued…

Service Delivery Partners are a key strategy for the deployment of Cisco Cloud software stack.   Watch the following interview with Sydney Morgan of Cisco IT and Dave Kinsman from World Wide Technologies, a partner of ours in this area as we talk about the Journey to Cloud and our experiences on the deployment side.

I  spent the rest of Cisco Live talking to some great IT organizations about their cloud plans and journey that they are on.  Some interesting examples are:

Financial Services:  This customer of ours was focused on the deployment of cloud and the changes to the organization as they were coming off of Mainframe centric workloads, deploying them to x86 architectures on UCS.  How the application developers would use the newly minted cloud was top of mind.

Service Provider:  Many Cloud Service Providers are right at the intersection of business and technology:  what service offers can I offer out of the chute to differentiate my company?  Discussions around how our IA for Cloud technology stack and pre-built services and automation can make that easier.  We also discussed the need and desire to train up their staff to become service designers and workflow authors.

Manufacturer:  This customer is focused on operational efficiency and how automation software can reduce the mundane and routine tasks in operations.   Replication of system configuration in a standardized way allows their deep application support teams to focus on differentiating their business.

We are now in the thick of that Journey.

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Managing and Operating IT as a Services Organization – CIO Insights

June 8, 2012 at 10:00 am PST

Rebecca Jacoby, Cisco Senior Vice President and Chief Information Officer, explains how Cisco IT is transforming the way it manages and operates to increase the ability for Cisco technology to bring maximum value to the business. This transformation involved creating an architecture that is “context aware” and allows IT to deliver different levels of services securely.

To view the complete interactive, please visit http://www.cisco.com/go/ciscoit

For more information on how Cisco IT manages and operates an IT as a Services Or:
IT as a Service
IT as a Services Organization

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