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My Week at CiscoLive! Melbourne 2014

Wow, what an amazing week in Melbourne!! With more than 4,600 attendees in person and 36,000 session views online, Cisco Live was the largest event we’ve ever held in the Australia-New Zealand region. It was my fifth Cisco Live overall and third in Melbourne, and what amazes me every year is the sheer passion and enthusiasm of everyone present. Those attending are really there to learn and wanted to hear what we had to say. Read More »

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Cisco IT’s Identity Services Engine Deployment: First Capabilities to Roll Out

Cisco IT is deploying Identity Services Engine (ISE) globally. ISE is a security policy management and control platform that automates and simplifies access control and security compliance for wired, wireless, and VPN connectivity. We’re running ISE 1.2 Patch 3 globally and evaluating Patch 5 for its guest networking enhancements. Over the next few months, I’d like to share some of our best practices and lessons learned as we continue our ISE deployment. Much of the background and deployment work before my blog can be found in this published article. Read More »

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Domani inizia qui (Tomorrow Starts Here) – Cisco Live Milan!

I arrived in Milan for the annual Cisco Live conference for networkers and was immediately excited by the buzz the change in host city generated (from London last year) as well as opportunity that all 7,000 attendees had to learn about connecting technology architecture with business architecture to better enable their businesses. From the keynote kickoff by Rob Lloyd all the way to the customer appreciation event featuring Dire Straits, the Milano Congressi was jumping! Read More »

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The Cisco IT Story: ITaaS with Cisco Prime Service Catalog

We had some exciting sessions featuring Cisco Prime Service Catalog at Cisco Live Milan a few weeks ago. In case you missed it, we featured two great customer case studies.

One of them was Steria, a multinational service provider headquartered in France who has deployed Cisco Prime Service Catalog and FlexPod for their cloud services and innovative Bring-Your-Own-Device (BYOD) solution: “Workplace on Command.” You can click here to download their Cisco Live presentation, and check out their written case study here.

The other customer we featured was a Fortune 100 enterprise: none other than our very own Cisco IT.  The Cisco Live presentation about their internal IT service catalog deployment (dubbed “eStore”) is here – you can also read a detailed case study write-up here.

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[Screenshot of eStore: the Cisco IT deployment of Cisco Prime Service Catalog]

Adel du Toit, who heads the Cisco eStore project, wrote a blog post about Cisco IT’s initiative here last June.  Led by Adel and her colleageues, the internal Cisco IT eStore has been rapidly evolving, and has been deployed for a variety of use cases, including BYOD, mobile apps, collaboration, communications, desktop services, employee onboarding, networking, data center computing, and much more.  Powered by Cisco Prime Service Catalog together with Cisco Process Orchestrator for automated service provisioning, the eStore is the “one stop shop” for all IT services within Cisco.

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[Cisco IT’s eStore: a unified IT service catalog for all internal tools, apps, and services]

Recently, the eStore upgraded to the latest version of Cisco Prime Service Catalog, version 10.0. The eStore has also rolled out a mobile user interface that allows Cisco employees to download mobile apps to increase productivity and reduce unproductive approval cycles.

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[The Cisco IT eStore mobile version]

 This has enabled Cisco IT to provide a consumer-oriented shopping experience for IT services to all our employees, not unlike their experience as consumers with Amazon.com and the Apple App Store.

Interested in learning more? Join us on February 26th at 11 am EST / 8 am PST to learn more about how Cisco IT is automating IT-as-a-Service via the eStore and Cisco Prime Service Catalog. You can register here: http://cs.co/6014eN9j.

And don’t forget to follow @CiscoUM and @CiscoIT for the latest updates.

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Inside Cisco IT Takes You on Our Security Journey

Would you jump on a horse without consulting someone else who is at least somewhat familiar with horses?  You know, like a cowgirl or boy?

Probably not.

At least not if you’re interested in staying in the saddle versus tumbling to the never-soft earth.

While Cisco IT doesn’t have any expertise in horseback riding (I mean, you are welcome to ask me for a couple of pointers, but I’m not promising results), we DO have expertise in a variety of challenges IT departments face on a regular basis.

Like Security.

Last week, we hosted a live Inside Cisco IT Webinar on our Security Journey with two of our own Cisco IT Security Experts.  If you missed it, you should definitely give the recording a gander.

After checking out the recording, this is what you should come away with:

Security Webinar Key Takeaways

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