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Cisco IT’s User Experience Playbook: Content, Search, and Collaboration

Have you or one of your co-workers ever said “I can’t find my stuff!”? We’ve heard it a lot. Chapter 3 of Cisco IT’s User Experience (UX) Playbook is dedicated to never having to hear “I can’t find my stuff” again. 

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To Outsource IT, or Not to Outsource IT? That is the Question.

Sharing IT stories is the backbone of Cisco on Cisco, and architecture is the backbone of IT. However, can you get by with outsourcing your IT? Sure, it may sound like a good idea, and there definitely are positive aspects to that, but when you lose control of your architecture, IT becomes slow and outdated. In the video below I share how I respond to this common question of whether or not it is a good idea to outsource IT.

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Cisco IT Helps Groom Future STEM Talent

Fostering science, technology, engineering, and math (STEM) education is a business imperative for Cisco. STEM careers are an important element of Cisco IT, and factor significantly in growing our diverse pool of talent and maintaining competitive advantage.

Cisco IT supports several company STEM initiatives through mentoring, IT training, and job programs with schools in local communities. We get to provide community outreach while helping to inspire and develop the next generation of IT talent. Read More »

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Government, Trust, & Technology Services, Cisco SourceFire, and Contextual Network Awareness: A Proactive Approach to Security

One of the hardest things for a company to do is to embrace new technology and manage it in line with company policy. At most organizations, users are generally told not to access certain company data on certain devices, but they go around security controls because efficiency and convenience outweigh the risk. Rather than preventing new technology from emerging in the environment, embrace it and understand it, but do so prudently. Read More »

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Network Dependency Mapping Helps Clean Up Our Application Portfolio

My team is moving hundreds of applications to our new Application Centric Infrastructure (ACI) platform, and network dependency mapping is the first step in this migration. Most of Cisco IT’s applications are three tiered with web and middle tier residing on the same Java Virtual Machine (JVM) connecting to a database.

A typical application may have one or more JVMs that connect to one or more databases. Sometimes the databases internally connect to other databases. Over the last five years, we have heavily invested in Services Oriented Architecture (SOA) and thus have JVMs running web services. These web services are consumed by one or more user interfaces (UI). Some of these applications have jobs that run on our Cisco Tidal Enterprise Scheduler (TES). Read More »

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