Yes, really. I just got back from Cisco Live! Milan where Chris Young, Senior VP at Cisco, spoke to the Cisco security story, Intelligent Cybersecurity for the Real World. The Cisco security strategy addresses many security challenges across a range of attack vectors (network, endpoint, mobile devices, cloud, or virtual). It covers the entire attack continuum with point-time solutions and dynamic analysis of real-time security intelligence. This reduces the security gaps and minimizes the complexity. Not many network providers or pure security players can make this claim. Ask your secure access provider, how do you address the access to the broad range of threat vectors? And when a threat comes in how do you manage it? Read More »
Would you jump on a horse without consulting someone else who is at least somewhat familiar with horses? You know, like a cowgirl or boy?
At least not if you’re interested in staying in the saddle versus tumbling to the never-soft earth.
While Cisco IT doesn’t have any expertise in horseback riding (I mean, you are welcome to ask me for a couple of pointers, but I’m not promising results), we DO have expertise in a variety of challenges IT departments face on a regular basis.
Last week, we hosted a live Inside Cisco IT Webinar on our Security Journey with two of our own Cisco IT Security Experts. If you missed it, you should definitely give the recording a gander.
— Cisco IT (@CiscoIT) January 29, 2014
After checking out the recording, this is what you should come away with:
Let’s start with how well do you know your mobile worker? Understanding the mobile worker’s perceptions and behaviors will offer a better view on the potential security implications your organization must manage. Cisco just released new global research (white paper) , Cisco Connected World International Mobile Security study, that explores the mobile worker’s view points on working remotely, connecting to corporate and their sense of security. Some of the findings are worth reflecting on to help you set the course for your mobile security efforts.
There is no question; the movement for mobile personal devices in the workforce has been well recognized. A recent response to this trend includes employers (almost half) offering to fund workers buying their own devices. Allowing “chose your own” device will attract and retain talent and reduce costs (see recent IBSG BYOD research)—but what are the security implications?
There were a couple striking data points to call out:
- 63% download sensitive data on their device …and the frequency significantly increases in some countries—
- Most believe remote access is a privilege—yet in some countries they believe it’s a right as a worker—
- Most are diligent when a pop up appears and read through the details on what it really means. Yet, some workers from select countries tend to be generally less careful.
- 60% admit to engaging in risky behavior on a device (personal or company-owned), connected to corporate resources,
So, who really owns the mobile security issue—mobile workers do not take full responsibility for a safe device--as expressed in their high confidence in their IT with over 84% believing that IT will protect them from threats no matter what device. Read more on http://blogs.cisco.com/security/how-secure-is-your-mobile-worker-2/
How well do you know your mobile worker? Understanding the mobile worker’s perceptions and behaviors will offer a better view on the potential security implications your organization must manage. Cisco recently released a new global infographic and white paper, the Cisco Connected World International Mobile Security study. They explore the mobile worker’s view points concerning working remotely, connecting to corporate, and their sense of security. Some of the findings are worth reflecting on to help you set the course for your mobile security efforts.
There is no question that the movement to mobile personal devices in the workforce has been well recognized. A recent response to this trend includes almost half of employers offering to fund workers to buy their own devices. Allowing the “chose your own” device alternative will attract and retain talent and reduce costs (see recent IBSG BYOD research), but what are the security implications?
There are a few striking data points to call out:
- 63% of users download sensitive data on their devices. The frequency significantly increases in some countries which should alarm people doing business internationally if there are no precautions taken to secure the downloaded data. Imagine your financial data or product road maps being downloaded on an unprotected personal device.
- Most believe remote access is a privilege. Yet in some countries they believe it’s a right as a worker. This establishes high expectations for IT to support and secure the devices including, but not limited to, extensive help desk calls.
- Most users are diligent when a pop-up appears and will read through the details and determine what it really means. Yet, many workers from select countries generally tend to be less careful and accept warning pop-ups without reading the details which increases the risk that hidden malware will be downloaded. Hackers depend on this social mining effort.
- 60% of users admit to engaging in risky behavior on a device (for example, personal or company-owned) while connected to corporate resources. This suggests that more security enforcement technology would benefit the prevention of data breaches and/or loss.
So, who really owns the mobile security issue? Mobile workers do not take full responsibility for a safe device with 84% believing that their IT will protect them from threats no matter what device is used. Sometimes IT’s perspective on this dependency is expressed with disbelief. An example of this issue was observed at BlackHat from a security professional during a demonstration we presented a couple weeks ago.
During the demonstration, we were showing how a user who inadvertently clicked on a phony URL sent in an email. That click triggered to phone an alert to a hacker that an “innocent” user is accessing the phony Internet site. The user unknowingly offered login credentials to their bank account. The hacker begins to record the users’ keystrokes to use later for malicious purposes. A security professional from BlackHat chimes in during the demonstration with the comment, “Dumb User.” The demonstration later showed how the combined effort of Cisco ISE and SIEM (Lancope) with unique TrustSec enforcement can identify and control the malicious activity with a single policy (for example, by segmenting and restricting users traffic close to the edge—on a network switch). The surprise to the security experts watching the demonstration was the concept that the network switch provided this enforcement.
Bottom Line: Most mobile workers have good intentions but do rely on IT to step in.
It would be great hear from you on your impressions of these recent findings and whether you are a mobile worker or an IT professional.
Please refer to Cisco’s security response for the mobile workforce: Secure Access
Life is generally a lot easier when you have all the facts. Especially if those facts are actually accurate. Nowhere does this ring more true than in the life of an IT professional.
Often times a day in an IT shop is a lot like that grade school game of telephone where information gets passed down the line but gets distorted (or is just plain wrong) because no single player has the complete context. This scenario gets played out everyday in the IT infrastructure where siloed operations, monitoring and policy platforms only work from the information they possess. But that information is generally just a snapshot viewed through the bias of that system’s siloed purview. As a result, mistakes get made, security is substandard or perhaps even dysfunctional, and everything from configuration to event management and investigation takes far longer than it should. Net-net – time is wasted, costs increase, and many things still don’t work that well. Read More »