In my first SDN blog, I asserted that “Services” -- that is technical support, professional and consultancy services -- are the missing “S” in the SDN debate. I’d now like to apply our Cisco Domain TenSM framework “in anger” to examine in more detail the impacts that SDN may have on your IT services and operations. While come of our competitors will only talk about the network switches and new device protocols, l’ll show how it’s not just the network switches that you should be concerned with: your SDN and Cisco ONE journey could involve impacts across multiple “domains”.
As I bogged about Cisco Domain Ten this past year, I’ve positioned it as a mechanism to help you on your data center journey. Let me now extend that use -- SDN after all is more than just a data center technology play. My experience with Cisco Domain Ten over the past year has helped me realize that it is, in fact, an excellent framework for considering impacts to more general IT services, and not just to the data center . I’ll also illustrate my case with both service provider and enterprise/business/public sector examples.
The following diagram summarizes the areas impacted -- let’s discuss each one.
SDN Impacts -- via Cisco Domain Ten
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Tags: architecture, Cisco Domain Ten, Cisco ONE, Cisco onePK, cisco_services, data center, SDN, SDN controller, software defined network
Since around the turn of the year, specific to each region of the world, we in Cisco Services have established magazines (available in both printed and online formats) to bring you help and guidance on the challenges and opportunities of new technology adoption, evolution and maintenance, across all areas of Cisco technology. If you’ve read my blogs on Data Center and Cloud adoption challenges, you’ll know that such opportunities and challenges are my passion, so I personally find these new magazines, and their perspectives from a range of Cisco writers including senior executives, very interesting.
Cisco Services Magazines
In line with the way our customers’ challenges vary across the world, we produce different magazines for:
- The Americas - “Services Perspectives” -- Register and read here for Services Perspectives.
- Asia Pacific, Japan and China (APJC) -- “Services Discovery” -- Register and read here for Services Discovery.
- Europe, the Middle East, Africa and Russia (EMEAR) -- “Services Dynamics” -- Register and read here for Services Dynamics.
In each case, you can eother subscribe online, request a printed copy, or do both!
In the Services Discovery Issue 1, there are excellent articles on migrating legacy RISC applications to Cisco UCS, and “Are You Thinking Cloud” -- both areas Cisco can help you with. One of our Chinese financial customers, Bank of Chengdu, is featured on how they improved efficiency via data center improvements.
In the Americas “Services Perspective” Magazine, the recent article on “The Hidden Hazards within Private Clouds” was particularly interesting, including coverage on Cisco Domain TenSM which I have blogged on extensively on this year. Another excellent topic was “The Business and Technology Case for Infrastructure Modernization” describing the challenges and solutions to UNIX to Cisco UCS application migration.
And in the EMEAR Services Dynamics magazine, we also discussed Cisco Domain Ten, Cisco Services framework for data center and cloud transformation.
As I say above, these are not simply magazines for data center and cloud, I’ve simply highlighted a few articles above that most relevant to my interests and this subject of this particular Cisco Data Center blog. So whatever your interests and location, we have well designed and insightful magazines for you! And we hope you enjoy and learn from them!
Tags: architecture, Cisco Domain Ten, cisco_services, cloud, Cloud Computing, data center, Smart Care, UCS, unified computing
Operational process and governance, as I discussed last month, is “Domain 10″ in the Cisco Domain Ten(SM) model for data center transformation. It’s so important in my opinion, and so often disregarded or de-prioritised when planning and executing data center transformation, that I’ll cover it twice!
Domain Ten: Process and Governance aka Operations Management
Last time, I discussed some of the “Process and Governance” questions that may- indeed should -- be on your mind when planning data center changes. While you may think of Cisco Services as primarily an architecture and design specialist organization, I hope my Cisco Domain Ten blogs series has shown you we can help you with a lot more than infrastructure design.
In fact, recently, we revised our data center operations management services that we offer to help customers like you accelerate operational success with the new technologies and solutions that they are deploying. We’ve consolidated the best of our service provider and enterprise operations management service offerings, including ITIL focus, together with our internal experience in running “Cisco on Cisco” – resulting in what we now call Cisco Data Center Services for Operations Enablement, illustrated below.
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Tags: Cisco Domain Ten, Cisco Services, cloud_computing, data center, operational excellence, operations, service level agreements, SLAs
Having been part of the team who developed the Cisco Cloud Enablement Services, our professional services to help customers enable and adopt cloud computing, I was absolutely delighted watching the CiscoLive! keynote yesterday to hear Padmasree Warrior announce the results of the March 2013 IDC market research study that showed Cisco come out on top for cloud professional services [Source: “2013 U.S. Professional Services Opportunities Related to Cloud Services”, IDC Doc # 239862, March 2013].
In this survey, as the chart below shows (reproduced with the kind permission of IDC), respondents indicated that Cisco professional services were used most often across all of the three cloud categories that IDC measured: cloud applications, cloud application platforms, and cloud infrastructure. Ahead of Accenture, Microsoft, IBM, Oracle/Sun, HP and others.
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Tags: architecture, Cisco Domain Ten, Cisco ONE, Cisco Services, cloud, Cloud Enablement Services, cloud_computing, data center, RISC migration, SDN, UCS, Unified Data Center
Some of our Cisco Services strategy and design consultants and leaders are at CiscoLive in Orlando this week. If you are around, please take some time to learn from their hands on expertise. They are the leading exponents in designing and deploying Cisco data center solutions. If you’ve following my blog posts over the past few years, especially more recently on Cisco Domain TenSM and Cisco ONE as our solution for the challenges of SDN, you may well indeed be interested to meet some of the people behind the innovation and successful customer transformations.
Cisco Domain Ten -- Meet the Leading Cisco Domain Ten Experts at CiscoLive this week
We have a few presentations in the Cisco Campus Solutions Theater and also some “Design Centers”.
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Tags: Application migration, architecture, Cisco Domain Ten, cisco_services, cloud, cloud_computing, data center, UCS, Unified Data Center