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Where do you do your best work?

May 21, 2013 at 9:07 am PST

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Most of us have the ability to work in different places these days. I am personally very mobile. I love all my little tools -- I carry my Air, iPad and iPhone plus a few other bits whereever I go. Now, just because I can work anywhere does not mean that I always like to. Depends on what I need to get done. My home office space is my ideal working environment. This is the one spot I have invested the most time in making comfortable for me and as such, this is where I do my best work. For you, it may be your office at work.

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Why?

I had never given much thought to why I like this space the most..it seems obvious…but one item that makes this spot ideal: my desk phone.

My desk phone is large, reliable and comfortable. It has an easy interface, great speakerphone and a good headset always attached. This communication device, sitting right next to my iMac, makes communication rich and easy. When I sit here -- I can get anything done. Anything.

So as silly as it seemed when I first heard it, the idea that Cisco was investing in the deskphone, now makes sense. Mobile phones, tablets..these are all obvious, well worn markets with lots of people fighting for a toe-hold. The desk phone? How delightfully contrarian. Cisco is really good in the business space..selling to consumers…not so much. But the enteprise…at all levels…have very unique needs.

Cisco’s move with the DX650 is brave, and based on what I have seen…really smart.

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A New Paradigm for Desktop Collaboration

Market trends are impacting how we collaborate. A key trend is the need for pervasive video delivered to every desktop, so that all users can benefit from rich interactions. A second important trend is towards cloud services, the ability to deploy and access services and applications from the cloud.

These trends are truly driving a new paradigm in desktop collaboration, and Cisco is leading this industry evolution with our recent announcement of the Cisco Desktop Collaboration Experience DX650. This new Android-based desktop endpoint – our next-generation IP phone – delivers Cisco’s entire suite of collaboration capabilities through an intuitive touch screen. It combines two things we all know and love Read More »

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Video Collaboration: As Easy As Voice

March 26, 2013 at 6:00 am PST

This blog is third and final in a series of blogs glimpsing into the future of video collaboration. The first blog was Video Collaboration: Better Than Being There.  The second blog was Video Collaboration: On Every Pane of GlassWe encourage you to read the series and let us know your thoughts.

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Let’s face it, there are times when many of us have had a challenging experience connecting everyone in a meeting with video. Delivering an improved experience is equally important for the end users as is for IT.

From the end user perspective, intuitive interactions, icon-driven interfaces, voice features in video phones, integrated help guides, and the availability of better applications that deliver consistent user video experiences across their many devices are all good things. This in turn makes the users less dependent on IT, and reduces the barriers for deployment. It is really simple — if a user likes what they use for these video experiences, then they will share it with other users and will help to onboard them. This leads to more people on the same platform, and as the video experience gets more broadly deployed, the benefits can be achieved by more people at more places. That is social networking 101. The BIG differences in the enterprise environment is that those new video experiences should be powered by an architecture and applications that deliver security, identity, quality, scale, reach and transparent integration with the rest of the IT applications the users require to work. But with the right architecture in place, the journey to a better video collaboration experience is well mapped and available from day 1.

From the IT perspective, these new video tools need to deliver business class, reliable, scalable, and highly integrated experiences. Video should be secure and video should be compliant. The software and hardware architecture should leverage the power of the network to make video as easy to turn up as voice. Having a single call control, conferencing, and management platform to administer all the services is key. Cisco is the only vendor in the market that can offer all these components (and the network layer integration). All these elements together help to make video a more effective business tool that drives video adoption and success.

We’re at a tipping point leading into the next wave of video innovation, delivering pervasive business benefits for users across the organization. Making video as easy as voice is a big step forward that spans the end to end user experience.

Cisco has been driving the waves of video innovation — helping businesses to empower, engage, and innovate — every step of the way:

  • From the first wave when we pioneered with the first architecture for voice, video and integrated data (AVVID) we helped to deliver video over the network as a communication tool.
  • Then Cisco drove the movement of video from a niche, optional communication vehicle for a few people, difficult to use, and IT support-intensive, to a one-touch, easy to use, IT automated, and fully integrated communications and collaboration tool that helped video to be the mainstream communication and collaboration tool we have today.
  • Right now we are working on driving the third wave of video innovation by making video fully integrated into business processes in order to leverage its power and reach as a business-critical application for all users — on every device and location. All powered by the intelligence of the network and the flexibility of our software. Our Medianet capabilities are paving the road for more pervasive video experiences for all devices and networks, based on open standards.

So if you believe — as I do — that video is here to stay, then dare to be bold and imagine what video can do for you and your business when video experiences can be better than being there, there is video on every pane of glass, and video can be as easy or easier than voice.

Learn about our video collaboration strategy and new recently announced pervasive video and conferencing solutions by watching our March 19 & 20 Collaboration Announcement Webcasts on demand now, including strategic overviews and demonstrations by Cisco leaders.  Then learn more technical details about the features and architecture that differentiate these new Cisco video, WebEx and unified communications solutions by attending our live April 16 Technical Briefing with Q&A.  I encourage you to learn more and register now now.

Roberto

 

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