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New Study Shows Value of Internet on Retail

October 2, 2013 at 5:03 am PST

For that last few years, Cisco has been watching the impact of the Internet on transforming the retail industry. As more people, processes and things are connecting to the Internet, retailers can capture more data to better predict when and where consumers will want to buy and capture more revenues.

Today, Cisco released Internet of Everything research that equates to $81 billion globally in 2013. But this represents only 45% of the opportunity that could be gained by the Internet of Everything. Retailers could have realized an additional $99 billion this year if they were more connected across their operations.  The good news is that retail IT executives are confident that can capture this value.  On average, retail IT executives rated their ability to capture Internet of Everything at 7.2, on a scale of 1 to 10.

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Cisco Consulting Services: Helping Customers and Partners Harness the Value of the ‘Internet of Everything’

Cisco has long been known for our deep customer engagements, ability to see major market shifts and then create innovative solutions and services that enable our customers to succeed. That’s especially true in Cisco’s Services organization, where we play a key role in helping customers advance their business and innovate in ways that can move major industries. Cisco Services is world-class – from technical and professional support to consulting  – and I’ve seen that first-hand over the past year as the proud leader of this incredible team.  And, yet we know there is still an immense opportunity to do more for our customers.

Today, we are entering what Cisco believes is the largest market transition since the birth of the Internet—the Internet of Everything (IoE). Our teams’ research has identified $14.4 trillion in “value at stake” that will be available for companies to win or lose over the next decade in the new IoE economy.

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Have a Problem? Ask an Expert (Even if He, She, or It Is 3,000 Miles Away)

Your smart sprinkler system is happily pumping water to your lawn in highly efficient sprays that are “aware” of the soil, the climate, the weather, the time of day, and even whether or not your kids are playing in the backyard on a Saturday. Suddenly, a faulty valve bursts and an uncontrolled geyser erupts. One part of your property is about to be ruined by flooding while the rest of the lawn is left to yellow in the sun.

You and your family are miles away, yet you know all about it.  Sensors throughout the system alert your smartphone. At the same time, machine-to-machine signals shut down the pumps, and an expert from the sprinkler company is dispatched to your home with the precise replacement part and the real-time knowledge to fix the system.

It’s a great example of how the Internet of Everything (IoE) may soon funnel precise information in real time to the people — or machines — that need it most. Many of these “remote expert“ technologies are either already here or on the horizon.

remote-expert

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As Cloud Empowers Lines of Business, Challenges for IT

As the key delivery model for the Internet of Everything (IoE) economy, cloud is helping to drive sweeping changes across nearly all aspects of our lives. But while the growth trajectory of cloud has been carefully charted, there has been comparatively little insight into its impact on IT organizations. To gain a better understanding, Cisco® Consulting Services, in partnership with Intel®, undertook an extensive global survey of 4,226 IT leaders respondents in April-March 2013 to investigate cloud-driven IT change.

The Impact of Cloud on IT Consumption Models” study explored the dramatic changes affecting IT at all key consumption lifecycle stages — how businesses plan for, procure, deploy, operate, and govern IT. This is part two in a four-part blog series that will explore some of the findings of this study and discuss how today’s IT leaders can prepare for the new model for IT.

One of the clearest expressions of this cloud-driven change is the emergence of lines of business (LOBs) — human resources, sales, R&D, and other areas that are end users of IT — both as direct consumers of third-party cloud-based services, and as ever more prominent influencers of companies’ IT agendas. This represents a major paradigm shift from decades of IT tradition, when IT itself set the agenda and made all planning and procurement decisions.

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When IoE Gets Personal: The Quantified Self Movement!

Microsensors in your shoes compile data on where you go and how much you walk or run. Your workout clothes track your daily progress at the gym and tell you when to slow down or speed up. The pill you swallow reports back on the state of your digestion, vital signs, and overall well-being. And as you sleep, a headband monitors your REM patterns.

A far-fetched sci-fi fantasy? Not at all. It’s merely a glimpse Read More »

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