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At IoT Global Summit, Focus Was on People More than Things

I just returned from the Internet of Things (IoT) Global Summit in Washington DC, where I was privileged to speak on accelerating Smart City growth worldwide through the Internet of Everything (IoE). At Cisco, we’ve pioneered the idea that the next wave of the Internet is not just about devices and things, but about the interconnections among people, process, data, and things—what we call the Internet of Everything. So it was gratifying that even at an event built around the Internet of Things, much of the conversation centered on people and process in connection with technology.

The IoT Global Summit brought together about 200 business leaders, policy makers, and regulators to talk about the impact of IoT on the ways we conduct business, provide services, and interact with people, as well as on the fundamental issues of security and privacy.

One of the interesting things about how IoT is playing out in Smart and Connected Cities around the world is Read More »

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Go Mercedes, and Leave the Driving to IoE

As they speed through the clouds, most air travelers are comfortable knowing that their pilot is not actually bothering to fly the plane. On the open highway, however, it may be harder to accept truck drivers who take their hands off the wheel to text, watch movies, or gaze at the scenery as it rolls lazily by.

Yet self-driving trucks could become a common sight in coming years. One company at the forefront of this technology is Daimler’s Mercedes-Benz brand. Recently, the company demonstrated its “Future Truck 2025” concept, with a modified vehicle that cruised down the autobahn at a top speed of 53 MPH. The driver was able to switch at will between manual control and the automated Highway Pilot system,.

I see the Highway Pilot as an exciting example of how the Internet of Everything (IoE) connects the unconnected. Using a convergence of innovations that leverage Wi-Fi, data analytics, radar, GPS, and stereo video sensors, Highway Pilot steers the truck, senses other vehicles, and maintains the most efficient speed and route.  IN the process, it enables a whole new technology platform and business model. After all, many countries face a shortage of truck drivers; and fuel consumption issues and safety concerns persist — especially on long, grueling hauls.

I see the self-driving truck Read More »

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Your Next Great Idea? It Could Come from the Guy with the Mop

In the Internet of Everything (IoE) economy, innovation is the name of the game.

IoE demands constant innovation and to keep pace companies must access creativity wherever it may arise. According to The Wall Street Journal, more than 34 percent of today’s workforce comes from outside our organization, and their fresh perspective can support innovation. Indeed, cross-pollination of industries is a key to innovation.

This scenario was illustrated in the below story shared by physicist David Matheson last week at the Frost & Sullivan’s GIL 2014: Silicon Valley conference, which I was honored to attend as a presenter.

A Futurist Perspective from Joseph M Bradley

 

Decades ago, a group of engineers were working late in the research lab run by their Silicon Valley employer when they noticed a cleaning man doodling his way through a dinner break. But these weren’t just ordinary doodles. The man had enormous artistic talent. Just the sort of talent the engineers — and the company — needed to depict their technology solutions on the printed page.

Excited at their discovery, the engineers rushed to their bosses the next day Read More »

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Analytics: A New Model for Creating Great, Personalized Customer Experiences

While certainly exciting, buying a new house, can also serve as a revealing exercise in understanding data science.

A couple of weeks ago I went to my bank to investigate my financial options for buying a new house. To my surprise, my account manager gave me a stack of paperwork to fill out—and I soon realized that my bank was already in possession of 90 percent of the information I was being asked to provide. So why was I having to take the time to fill in information the bank already had, or could easily acquire?  And more importantly, why couldn’t my account manager quickly access information about my client status and my personal preferences, and immediately provide a tailored offering, decreasing the chance that I would look elsewhere for this service?

Figure 1. Centralized, Decentralized, and Distributed Networks. A distributed, virtualized approach to database management enables quick combination and analysis of large volumes of data—where and when it is needed.

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Source: Paul Baran, Rand Corporation.

I wrote in one of my recent blogs about the issues and solutions related to quickly combining data that comes in large volumes by focusing on data virtualization and cloud. This can enable seamless customer interactions and decrease client churn, be it in financial services or in the telecom sector. But what is required at an organizational level so that people, process, data, and things come together to enable a superior customer experience and create entirely new revenue possibilities?

Read More »

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The Nexus of the Internet of Everything? It’s in the Palm of Your Hand.

On a typical day, we hold in our hands a portal to our civilization’s entire trove of information and entertainment — and a window into our finances, our health, and the lives of our friends. Not to mention, the ability to make a purchase anywhere and anytime the whim strikes us.

To say that our personal devices have become an integral part of our lives is a vast understatement. But get ready for an even bigger wave of change. Mobile is poised to become ever more ubiquitous. But the focus will be less on the device itself, and more on its role as a critical enabler in the connected world of the Internet of Everything (IoE).

Read More »

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