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Have a Problem? Ask an Expert (Even if He, She, or It Is 3,000 Miles Away)

Your smart sprinkler system is happily pumping water to your lawn in highly efficient sprays that are “aware” of the soil, the climate, the weather, the time of day, and even whether or not your kids are playing in the backyard on a Saturday. Suddenly, a faulty valve bursts and an uncontrolled geyser erupts. One part of your property is about to be ruined by flooding while the rest of the lawn is left to yellow in the sun.

You and your family are miles away, yet you know all about it.  Sensors throughout the system alert your smartphone. At the same time, machine-to-machine signals shut down the pumps, and an expert from the sprinkler company is dispatched to your home with the precise replacement part and the real-time knowledge to fix the system.

It’s a great example of how the Internet of Everything (IoE) may soon funnel precise information in real time to the people — or machines — that need it most. Many of these “remote expert” technologies are either already here or on the horizon.

remote-expert

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As Cloud Empowers Lines of Business, Challenges for IT

As the key delivery model for the Internet of Everything (IoE) economy, cloud is helping to drive sweeping changes across nearly all aspects of our lives. But while the growth trajectory of cloud has been carefully charted, there has been comparatively little insight into its impact on IT organizations. To gain a better understanding, Cisco® Consulting Services, in partnership with Intel®, undertook an extensive global survey of 4,226 IT leaders respondents in April-March 2013 to investigate cloud-driven IT change.

The Impact of Cloud on IT Consumption Models” study explored the dramatic changes affecting IT at all key consumption lifecycle stages — how businesses plan for, procure, deploy, operate, and govern IT. This is part two in a four-part blog series that will explore some of the findings of this study and discuss how today’s IT leaders can prepare for the new model for IT.

One of the clearest expressions of this cloud-driven change is the emergence of lines of business (LOBs) — human resources, sales, R&D, and other areas that are end users of IT — both as direct consumers of third-party cloud-based services, and as ever more prominent influencers of companies’ IT agendas. This represents a major paradigm shift from decades of IT tradition, when IT itself set the agenda and made all planning and procurement decisions.

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When IoE Gets Personal: The Quantified Self Movement!

Microsensors in your shoes compile data on where you go and how much you walk or run. Your workout clothes track your daily progress at the gym and tell you when to slow down or speed up. The pill you swallow reports back on the state of your digestion, vital signs, and overall well-being. And as you sleep, a headband monitors your REM patterns.

A far-fetched sci-fi fantasy? Not at all. It’s merely a glimpse Read More »

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“Network as a Service” Brings the Benefits of Virtualization to Network Operators

carlos-corderoBy Carlos Cordero, Cisco Consulting Services, Service Provider

Cloud consumption models are gaining traction across all company sizes and industries.  Whether software as a service (SaaS), infrastructure as a service (IaaS), or platform as a service (PaaS), the value propositions of virtualization are being sought by IT decision makers.

Cisco Consulting Services sees an opportunity for network service providers (SPs) to deliver a similar experience through a new solution architecture that we call network as a service (NaaS). NaaS does for the network what SaaS and IaaS have done for the data center —  offering many of the same value proposition components, such as lower OpEx and increased agility, as well as new business model levers and distribution benefits.

A Simple NaaS Architecture Delivers Broad Benefits

To illustrate the value, this paper focuses on NaaS for mobile operators, although similar value could be articulated across all SP segments. Today, the various engineering and operational functions required to enable new customers, new services, and repairs are buried behind monolithic and independent network elements. The goal of NaaS is to simplify the architecture through virtualization, bringing disparate software solutions onto common hardware.

At the heart of mobile NaaS is an intelligent core with the service elements needed to deploy mobile data services (Figure 1). Traditionally, each software element runs on dedicated hardware, but under NaaS, these elements are separated so the software can run on shared virtual machines. The model also includes a common storage and compute infrastructure that can be delivered to the intelligent core as needed through a virtual machine approach. The intelligent core should work across a variety of licensed and unlicensed access technologies, shown at right. The active service catalog represents the SP’s ability to create unique service environments by combining service elements in an automated and simplified way. Finally, the secure portal enables consumers and business customers to access and manage their own network instances.

Figure 1.                  Mobile NaaS Is Anchored in a Flexible and Extensible Set of Service Elements. Read More »

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Under the Cloud, a Climate Change for IT

Cloud has had a deep impact on the fundamental ways in which IT services are consumed. Yet we are only on the cusp of the transformation. Cisco estimates that connections among people, processes, data, and things will surge from “only” 10 billion today to 50 billion by 2020. Cloud’s value as a key delivery system will extend to this emerging Internet of Everything (IoE) economy, connecting people, processes, data, and things. And the cloud readiness of each organization will determine its ability to reap value in an era of sweeping change.

But what is the current state of IT cloud consumption? And how do IT decision makers view the future impact of cloud?

Figure 1. Drivers of IT Change.

ITCM

Source: Cisco/Intel Cloud Study, 2013

In a wide-ranging study, Cisco® Consulting Services (CCS), in partnership with Intel®, sought to pinpoint just how these powerful trends are impacting IT. The “Impact of Cloud on IT Consumption Models” study surveyed 4,226 IT leaders in 18 industries across nine key economies, developed as well as emerging: Brazil, Canada, China, Germany, India, Mexico, Russia, United Kingdom, and the United States. In each country enterprise and midsized companies were represented. The survey was conducted during March and April 2013.

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