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Patient Engagement and a Smoke-free World

February 20, 2014 at 9:18 pm PST

This year marks the 50th anniversary of the first Surgeon General’s report on the health hazards of smoking. While we are encouraged by the significant progress we have made in reducing the percentage of smokers from 43% to 18% in the past 50 years, the cost impact of smoking continues to ride high. According to the surgeon general’s report, the annual cost attributed to smoking in the US is between $289 billion and $333 billion.

According to the Cancer facts and figures 2013, in spite of Smoking-related diseases being the world’s most preventable cause of death, tobacco accounts for the cause of 1 in 5 deaths. In addition, the quality of life is significantly impacted due to the increased risk of chronic diseases.

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SDN Adoption Challenges: My Wrap Up For 2013

December 23, 2013 at 11:34 am PST

2013 was the year I started working on SDN -- specifically in the area of devising professional services for Cisco ONE and Application Centric Infrastructure, ACI.  A few months ago, I used a compendium to summarize my Cisco Domain TenSM blogs.  This was well received, so  I thought it would be a good idea to wrap up the year with a summary of my 2013 journey into the SDN world, and in particular the adoption challenges I learned about along the way, some of which are illustrated in the diagram below.

SDN Adoption Challenges

SDN Adoption Challenges

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Use SDN Strategically – and NOT as a “Band Aid”

December 17, 2013 at 10:55 am PST

hammer nut

The other week I attended the “Software Defined Networking 2013” conference in London.  This is a UK-based event for the discussion of SDN, OpenFlow and Network Virtualisation Solutions from a strategic perspective.  There were quite a few interesting perspective s I picked up at this conference.  In particular, the conference for me reinforced the potential of SDN – but if you apply it to the wrong problem, you may not get the return you hope for!

Top of mind for me, then, coming out of this conference was a demo of “What SDN Can Do For You” from one of our competitors.  At best, the phrase “using a sledge hammer to crack a nut” comes to mind.

The demo came from our friends in Palo Alto, who once (boldly but incorrectly!) predicted  that “Cisco UCS would be dead a year after launch”. They gave a SDN-focused demo that, when I “peeled back the onion”, didn’t demonstrate a compelling SDN use case.  Rather, it convinced me that if you have this particular problem as illustrated in their demo, you don’t need SDN: you need a new vendor!

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Collaboration Patterns That Accelerate Your Business

This is my fourth blog in a multi-part series.  In my first blog, I introduced insights from Cisco’s Collaboration Work Practice Study and how people value collaboration in the work environment.  In my second blog, I discussed the importance of building trust-based relationships and networks to make collaboration work for you.  In my third blog, I share how you can turn human interactions into business results.  In today’s blog, I discuss patterns of collaborative behaviors and how to leverage them to better support collaborators.

*****

Collaboration can happen at anytime.  Some would describe it as chaotic.   But interestingly enough, through all the collaborative interactions we observed, we saw patterns in the “chaos” -- patterns that did not just exist in organizational silos, nor were they simply associated with a job role or personality type.   Throughout the day, people play a variety of roles and experience different types and modes of collaboration.   They go from online to offline, in a virtual meeting to meeting over coffee, have an ad-hoc chat in the break-room and attend a global Cisco TelePresence meeting.

If we pay close attention to the behavior patterns of collaboration we can learn how to better support collaborators and create a more seamless experience. This is where process, technology and the physical and virtual workplace can complement the human behaviors that occur during collaboration.

Accelerating Collaboration through Catalysts and Connectors

“Not everyone is comfortable with collaborating virtually. [A catalyst’s] outreach encourages participation and makes the experience rich and meaningful.”   -- Study Participant

In our study, we found that certain types of people play an essential role in not only Read More »

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The Intern’s Perspective

“Am I just a very small fish in a big pond?” -- That is what I originally thought when I first joined Cisco as a Public Relations Collaboration Intern. Turns out no one bites here, which definitely has helped the process while I have been attempting to get settled in. In fact, it has been quite the opposite. Instead of “Hey intern, do this for me,” I am asked, “Corinne, can I help you with anything or do you have any questions?” It is reassuring to know that I am around genuinely good people beginning my, as I like to call it, “adventure” here at Cisco.

After getting settled in with all the gizmos and applications on my one of a kind ThinkPad, I finally have a routine when I come into work. My mornings consist of reading, lots and lots of reading. From press releases, to news articles, to tweets … anything related to technology or social media I will most likely know about it. I’ve noticed most conversations don’t involve people’s input on the Kardashians or how the next Twilight is going to play out, so Cisco’s Newsroom has become one of my new best friends here.

Once my brain has reached overload, I usually have meetings or my kind colleagues will invite me to meetings to sit in on. I’ll catch myself looking like a “deer in headlights”  at times because all I think about is, “Hmm…what did that acronym stand for, I better write that down” or “I wonder why Telepresence originally had an upper case ‘P’ but is now changed to a lower case ‘p’”. To be honest, during the first PR meeting I ever sat in on I thought they were talking about the show “Futurama” on Comedy Central for a half second until I realized they were referring to something else. Thankfully, I haven’t asked too many dumb questions because they keep inviting me, which has been a great learning experience in order to become more familiar with how the Cisco Public Relations team works.

After lunch, I’ll work on the projects I have been given. I am no Greg Justice, but I try to be as creative as possible when deciding how to execute these assignments without looking stupid. I’ve never made so many to-do lists in my life, but hey, it works! Stay tuned on what I’ll be working on throughout the summer. This includes more external and some internal blogs, strategic analysis presentations on our company and the dark side AKA our competitors, as well as some fun and informative videos.

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