I have talked to many enterprises that want a private cloud; also service providers that want to build a public cloud based upon Cisco UCS / Nexus. They all would like to get to their first generation of cloud very quickly. We have many conversations on infrastructure to use, the right choice of hypervisor, and what use cases to start with. Today I talked to a customer of our Cisco Intelligent Automation for Cloud that wants a differentiating end user portal. Everyone can spin up a VM, but how to do it in a way that will drive adoption and new business, whether it is for the enterprise or service provider? How do we do this at a cost and a timeline that meets the needs of the business and the CIO.
These are not lightweight concerns. I have seen many data center automation projects that focused too much on the provisioning and not enough on the end user experience. The Intelligent Automation Solutions Business Unit at Cisco has been involved with many customers building private and public clouds with our software stack. This includes Cisco IT’s very large private cloud deployment based upon our software. The two services they deployed: CITEIS (Cisco IT Elastic Infrastructure Services) Express and CITEIS VDC (Virtual Data Center) has received broad acclaim. Watch the following videos by Jamie MacQuarrie of the Intelligent Automation team on these two CITEIS Services.
Today, we ‘re featuring a guest post from Brian Blatnik, a senior manager within Cisco’s Collaboration Technology Group:
In the month since our CloudVerse announcement the notion of a world of many clouds – public, private, and hybrid – has resonated with our customers, partners, and industry analysts. I’d like to share some perspective on how those types of clouds address different customers in the collaboration cloud services market. Since last month’s announcement highlighted our private cloud model in that market, Hosted Collaboration Solution for Large Enterprises, I’ll focus on that model. As a reminder, the Cisco Hosted Collaboration Solution gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers.
I’m often asked, “Haven’t enterprise voice and other UC services always been delivered from what we now call a private cloud?” It’s true that IP PBXs and other UC servers, like their PBX predecessors, provide services to users from a remote room or facility via a network. But there are two ways in which today’s cloud service delivery differs. First, there is the efficiency of pooling computing, network, and storage resources across multiple locations and services. Second, the services can be delivered in an on-demand fashion with elastic scaling.
The financial and strategic benefits deriving from these two factors are leading many businesses to consider consuming collaboration services in a utility model from Cisco’s partners in the Hosted Collaboration Solution (HCS). But the same drivers can result in substantial benefits to businesses that aren’t looking for services from a third party’s public cloud. Read More »
I have had many customers and partners ask me about Cisco Cloudverse in the past 2 weeks. One of the top questions I get asked is whether we support other hypervisors besides VMware. Lew Tucker in his interview in Information week covered it well: http://www.informationweek.com/news/cloud-computing/infrastructure/232300123 . Cisco Intelligent Automation for Cloud works well with many hypervisors and we have seen many successful clouds built on vCenter, HyperV, and Linux KVM. We find many customers look at multiple hypervisors to prevent vendor lock-in and all the issues associated with that. The world of many clouds is indeed a complex place as organizations building a private cloud have to decide on:
Whether to use a converged infrastructure model or not
Cloud Automation software, (will the virtualization vendor’s software be enough for a pragmatic cloud?)
IaaS, PaaS or SaaS, or all of these models
Integrations into pre-existing IT operations management tools
What to expose in the Front Office (Service Catalog and Self Service Portal)
Details of the Back office (automation workflows, policies, models)
Whether to have any hybrid cloud models deployed.
I have seen Cisco Partners play a strategic role in helping their customers make sense of this complex playing field. They key item is to first understand what type of cloud an organization wants to deploy and what the Front Office should look like. Oftentimes I find organizations have a lot of opinions and pre-existing work on the technical provisioning, but have not thought much about what to present to end users / consumers of the cloud. Focusing on what the Cloud Portal would present to the ultimate consumers is really where the transformation to cloud needs to start. We tend to get wrapped around the axle with all the details of the infrastructure provisioning and leave little time to the end user experience. That is a really a career limiting move when it comes to your organization adopting cloud.
Our Cisco Intelligent Automation for Cloud solution, a key element of Cisco Unified Management, is a new paradigm for Cloud Automation and Management, derived from the leverage of newScale, Tidal, and Linesider acquisitions. It is both a policy and orchestration centric solution than can solve pragmatic cloud deployment needs, versus simply adopting one model (such as vCloud Director). The following figure details the considerations of policy and console based solutions versus catalog and orchestration centric solutions:
Virtually all of the customer conversations I have highlight the fact that customers want both Physical and Virtual provisioning and cloud automation. This is where Cisco Unified Management which includes the Cisco UCS Manager for Physical Server “virtualization” and Cisco Network Services Management for Physical and Virtual Network Services “virtualization”. These two technologies, alongside the Cisco Cloud Portal and the Cisco Process Orchestrator are key for creating both a physical and virtual cloud. This is what the most pragmatic of customers are looking for when transform to cloud. It is indeed a universe of clouds and Cisco can help.
It seems like you can’t open an IT magazine these days without being bombarded by cloud, cloud, cloud. Going to tradeshows you see traditional vendors that have taken their existing solution packages and rebranded them as cloud. For Cisco partners and customers this can be confusing; especially since cloud comes in so many types/flavors: IaaS, SaaS, PaaS, and however people are positioning themselves. When I think of cloud I think it fundamentally boils down to an industrialization/simplification of IT. You focus and clearly define what you as a solution provider are providing, and by doing so, drive out the cost. Look at MS office for email etc. has literally thousands of options or ways to use it, but has a high cost/user/month. Gmail limits those options and by offering it free to everyone, it costs Google an ever decreasing fraction of a dollar/month. The economics are compelling. Customers like economics in their favor and partners get excited when customers want to make a transition.
On Dec 6th Cisco announced CloudVerse – an integrated set of capabilities combining Unified Data Center with Cloud Intelligent Network to deliver Cloud Applications and Services. The beauty of this position is that we aren’t telling our partners, “Thanks, we’ll take it from here!” We’re looking to them to offer this integrated Cisco vision to their customers.
“We’re putting our partners in the position to offer CloudVerse as a portfolio and new cloud capabilities.” As Ralph Nimmergood, VP of WW Channels at Cisco, stated in a CRN article published last week.
Partners are key to our cloud strategy and we’re excited to be on this journey with them.
Eric Schoch, Director of Product Management for the Cisco Hosted Collaboration Solution product teams, explains the new private cloud solution that empowers large enterprises to build their own collaboration cloud using Cisco’s validated and tested solution and full management capabilities.
Before and after our Cisco Hosted Collaboration (HCS) announcements on December 6, we are providing a series