Let me start with a few ideas that should be pretty uncontroversial:
Digitization is transforming even the most old-school industries. Who would have thought the taxi cab business would get turned on its head by an app?
The old way of doing IT—where every company builds and maintains its own vast infrastructure—is going to change. For decades, survey after survey has said that companies spend 70 or 80 percent of their IT resources just to keep the lights on.
Companies want to shift their IT risk onto IT companies. They want to press the proverbial “big red ‘easy’ button” on their networks so they just work.
Cisco is taking a giant step in that direction with Cisco-Meraki cloud managed IT. The idea—which should be pretty uncontroversial—is to make the network as easy to operate as your iPhone.
When Cisco acquired Meraki a couple of years ago, people thought of it as a company that supplied wireless networks to midsized businesses. But it’s never been just about Wi-Fi or small and medium-sized businesses.
In our previous blog, we began our exploration of how Fast IT will transform the role of the IT organization — enabling it to drive innovation in unprecedented ways for the business. And to do so amid the rapid disruption of the Internet of Everything (IoE) economy.
Specifically, we examined the role of Fast IT in simplifying complex, cumbersome infrastructure. And how this added agility will open the door to faster provisioning of enterprise apps; a new dimension in value derived from cloud; and a true place for IT as a service orchestrator and trusted partner for the business.
But Fast IT transformation extends further still, enabling expansive and dynamic new capabilities through analytics and security; driving the cultural change that must accompany infrastructure change; and liberating the IT organization through dividends in cost and time savings.
Last week I attended the Gartner Symposium/ITxpo in Orlando, where the theme of the event was “Driving Digital Business.” One of the key themes was the Internet of Everything (IoE) as well as some of the key enabling trends like mobility, cloud, big data, and analytics. A lot of attention was focused on the changing role of the CIO and how in this new generation of IT, CIOs need to become better equipped to help drive the digitization of the business. In particular, there was discussion around the importance of the user experience, whether customer or employee, and the emergence of “Chief Digital Officers” to oversee the full range of digital strategies to transform businesses as their products evolve digitally.
It’s clear that cloud, mobility, IoE, and big data analytics are fundamentally changing the business landscape in which we operate today. They are leveling the playing field and triggering business outcome-based innovation and investment in IT. And software-driven solutions are key to driving innovation in any organization.
This is precisely why I joined Cisco just over a year ago: to develop Cisco’s software strategy and accelerate growth of our software businesses. Cisco is positioned to have a massive impact in this market, and I’m excited to play a role in addressing some of the challenges in this space through software – whether that’s in collaboration, across our traditional core businesses in network infrastructure, data center, or mobility.
Today, Cisco’s software journey is well under way. Based on revenues from our software products and services, we already rank as the 5th largest software company in the world. We’ve grown from the 7th largest enterprise SaaS vendor in 2012 to now the 3rd largest SaaS vendor by revenue in 2014. Nine out of 10 of our most recent acquisitions have been companies driven by software.
What does this mean for our customers? It means they can rely on Cisco to innovate faster, provide richer employee and customer experiences, connect the unconnected, and use big data analytics to gain new insights.
In the coming weeks, you’ll hear more from me and my team about how we’re helping to accelerate and bring about this software transformation at Cisco across our entire portfolio of products and services. You’ll hear how we’re radically changing the way our customers and partners consume, manage, and use our software products and how we’re bringing more application-centric and cloud-ready infrastructure to market.
What do you think about software at Cisco? Let me know in the comments below.
In the Internet of Everything (IoE) era, CIOs face a maze of challenges — along with a wealth of opportunities.
But for the IT organization to fully realize those opportunities — and become a source of organizational agility and a true partner for innovation in the business — a wholly new IT operating model is required. We call that model Fast IT.
Fast IT is the IT operating model for the IoE era. It is what the CIO needs to do to drive true business transformation.
We surveyed more than 1,400 senior IT leaders in Brazil, Germany, India, the United Kingdom, and the United States. We interviewed leading industry analysts, authors, academics, IT executives, and IT practitioners. And finally, we compared this data with conclusions from numerous customer engagements.
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