The Eight Social Media Commandments

Yes, social media is new, funky, and exciting, but how do we leverage it in a meaningful way for business? (And measure the results, too?) Will McInnes, Managing Director at social media strategy firm NixonMcInnes, helps clients answer those very …Read more.

Posted by Alexandra Krasne on November 23, 2009 at 06:32PM

How Does Cisco’s Partner-to-Partner Collaboration Work?

If your customers are asking for managed services, but you don’t have an infrastructure in place just yet, partner-to-partner collaboration may be that missing puzzle piece you need.Essentially, traditional partners can out-task their NOCs to partners like Heit who already …Read more.

Posted by Alexandra Krasne on October 15, 2009 at 06:51PM

What You Need to Know About Cisco’s Smart Grid Partner Ecosystem

What if we could fundamentally change the way we consume energy and green our planet? Yesterday we announced a Partner Ecosystem for Smart Grid that will help us do just that. While this announcement has big implications for energy consumption, …Read more.

Posted by Alexandra Krasne on September 18, 2009 at 02:23PM

Customer Satisfaction Guaranteed!

As I’ve learned from content and leadership experts Gerry McGovern and Marshall Goldsmith, web content and customer satisfaction mean nothing if you aren’t regularly asking readers and customers what works and what doesn’t (and actually listening). Web analytics software makes …Read more.

Posted by Alexandra Krasne on September 09, 2009 at 04:09PM

Keith Goodwin Named Everything Channel’s Executive of the Year

Last week in Washington DC at Everything Channel’s ARC awards, Cisco WW Channels SVP Keith Goodwin was named Channel Executive of the Year. “[Keith] has garnered the reputation as an effective leader, team builder and someone willing to push new …Read more.

Posted by Alexandra Krasne on August 24, 2009 at 09:05PM

Three Tips for Creating Compelling Web Content

In many cases, your website is the first interaction customers have with your business. If visitors are lost, confused, or can’t find what they need, they will leave—along with their business. To provide some guidance around the subject of web …Read more.

Posted by Alexandra Krasne on August 06, 2009 at 08:19PM

Partners Urged to Swap out Old Cisco Technology

Keith Goodwin, Senior Vice President of Worldwide Channels, presenting at the opening Partner Summit keynote. A big opportunity for Cisco channel partners touted at the Partner Summit this week is that many customers have a significant amount of obsolete technology. …Read more.

Posted by Johanna Fry on June 03, 2009 at 05:06PM

Become a Virtual Attendee of the Virtual Partner Summit

Though Partner Summit is being held in Boston June 2-4 this year, you can attend the event no matter where you are in the world—no need to pack a suitcase or even book your airline tickets to attend. Simply log …Read more.

Posted by Alexandra Krasne on May 22, 2009 at 01:25PM