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Collaboration Evolution: Why Your School Should Migrate to Next-Generation Communications Systems

In today’s digital world, communication platforms matter. In a recent Cisco Government blog post we looked at how antiquated communication systems hold back government agencies. The same holds true for educational institutions.

Legacy TDM and Centrex systems are costly to manage and limit collaboration, precluding schools and universities from truly embracing the advantages that next generation communications has to offer. As the advantages of voice over IP (VoIP) systems become well-known and widespread, more colleges and schools are making the transition and network administrators, students, teachers and parents are reaping the benefits. Read More »

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Collaboration Evolution: Why it’s Time to Upgrade to VoIP

Communication is key, yet too many government agencies voice platforms are living in archaic times.

As government agencies are turning to collaboration technologies like voice, video and mobility to increase efficiency and lower costs, many are faced with outdated voice platforms like Private Branch Exchange (PBX) and Time Division Multiplexing (TDM) .  However, the shift to VoIP enables organizations to modernize their communications platform for more robust communication applications, while significantly reducing operating costs.

VoIP provides significant net savings by allowing the management of managing one unified network and no longer needing to sustain a legacy phone system. It also provides enhanced features and VoIP services that improve the user experience. Advanced call routing, image transfer, phone portability, as well as integration with other collaboration applications, such as voicemail delivery via email, voice call button on email are examples of functionality users have come to expect. Read More »

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