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Cisco ūmi: Can You See Me Now? A New Market, A New Product, A New Experience (case study)

February 10, 2011 at 1:26 pm PST

What is Cisco ūmi? Think of it as a TV-based video conferencing tool designed for consumers to help stay connected with our loved ones (for now in the US). You and the person you want to connect with each get a Cisco ūmi, hook it up to your TV, pay a monthly fee and you’re ready to chat away with grandma and grandpa on the East Coast or with your son or daughter in college. Wondering how to set it up? Check out Cisco ūmi social media manager, Zoya Fallah’s blog and first video message using this product. Then, read Alisa’s story on how she used ūmi to connect with grandpa.

Now that you have a better understanding of what Cisco ūmi is and what it does, let’s shift gears. The purpose of this blog post is to share with you how we introduced this product. This launch wasn’t just about a new product, but about a new experience…Our goal was to show through Read More »

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Customer Success in Accelerating Performance – How did an International Insurance Company use WAAS Effectively?

National Insurance Company Limited of India (NIC) delivers near real-time performance for its core applications to remote offices with Cisco’s Wide Area Application Service (WAAS).

National Insurance Company (NIC) Limited has many users across over 1,000 branches throughout India. These branches connect to their main data center using a decentralized network model that links remote offices using a mix of 64 Kbps and 128 Kbps connections.  Under this model, NIC’s remote offices were facing slower application processing due to high WAN latency, heavy network traffic, and increasing transactions, among other factors.

NIC Deputy General Manager (IT), Mr. D. K. Sinha knew that they needed to do something different to boost application performance to cater for their new core insurance application (CIA).  Their users were experiencing slow network performance, even with applications such as Lotus Notes; moreover, the bandwidth upgrade at remote locations came with a heavy price tag.  In conclusion, NIC needed a new network solution to accelerate applications, cut branch infrastructure costs, and simplify remote data protection.

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