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How to Access Real-time Data with High Confidence

April 12, 2014 at 5:44 am PST

Doctors at Carilion Clinic, a hospital in southwest Virginia, are getting a productivity boost with their medical applications. They can complete their cardiology study a lot faster than before because they can review real-time diagnostic imaging files much faster and more reliably.

You see, real-time data is getting a lot of attention in the industry lately. Using analytics and real-time data effectively, people can discover hidden patterns and new clues for better and more timely decisions. This is very exciting. But first thing first. People often have to answer this challenging question: is the captured data, which is often complex and huge in size, dependable enough to begin with?

As an example, imagine that you were having a critical video conversation with a business partner. You were going to make a major decision based on the outcome of this conversation. Would you be confident enough with your decision if the voice and the image stream were messed up as seen below on the left? And would your confidence level be hugely boosted when the voice was clear and the image was sharp as seen on the right?

Carilion case study

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Service Provider Network Monetization and Innovative Service Offers

Shruti's Final Portrait-1 copyBy Shruti Jain, Senior analyst, SP Thought Leadership

The latest Cisco Mobile Visual Networking Index (VNI) Forecast 2013-2018, highlights the following key trends:

  • The number of mobile users is growing: By 2018, more than 64% of the world’s population (7.6 billion people) will be mobile users.
  • The number of mobile end user devices and connections is increasing: By 2018, there will be more than 10 billion mobile-ready devices/connections--including 8 billion personal mobile devices and 2 billion M2M connections.
  • The mobile networks are becoming faster: Average global mobile network speeds will nearly double from 2013 to 2018.

So what are these ever-increasing number of mobile users doing with more devices on faster connections?  According to our analysis, mobile subscribers are using a variety of services ranging from text-based simple services to interactive multi-media mobile services such as video streaming and communications.

As mobile operators make significant investments to deploy higher performing next-generation technologies, they are coming up with innovative ideas to monetize these networks by creating new business models to offer customer value.  An example of this innovative approach is Bharti Airtel’s One Rupee Mobile Video Service, which addresses the end-user affordability issue while Read More »

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High-Tech Hotel Receives Cisco Upgrade and “Powers Up” Guest Experience

Traveling can be stressful – for business or leisure – and hoteliers do their best to make sure that the hotel in which you choose to stay during your time away from home provides the best worry-free conveniences available.  High-tech hotels are taking steps in the right direction by offering in-room automation, loyalty perks, mobile check-ins and more to enhance the guest experience.

But even luxury, high-tech hotels need upgrades sometimes.  To validate this point, we look back at Boston in March 2012 at an event referred to as the ‘Back Bay blackout.” Unfortunately, an electrical fire in Boston left thousands without power. I imagine the scene was a little chaotic without lights, phones and Internet. The Mandarin Oriental, Boston and its guests were also left without access to phones or Internet during this power outage. Read More »

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Church uses wireless technology to bring community together

Cisco Connected Church MidMarketInstead of having people travel to a singular physical location every week, this church brings their services to the people, therefore reducing barriers in spreading their message.

Eastlake community church is located across 8 campuses in Seattle area in Washington. Their main objective is to create a feel of a singular church across physically disconnected campuses.

The use of technology such as video allows them to do connect to a wide audience like never before. In addition to delivering their main services, they are also able to offer secure child services at their locations using electronic check-ins.

Unique challenges

In order to conduct their services week by week, they required a reliable network with a widespread wireless network with simple management for their volunteer-based IT. They also needed to keep their operational costs low considering the nature of their organization. More interestingly, Eastlake church faced some additional unique challenges. Out of their 8 locations, only 2 of them are permanent while the others are “pop-up” locations such as schools and public places.  All these dynamic, “pop-up” locations needed to support secure BYOD and yet simple management. Read More »

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Delivering IT-as-a-Service with Cisco Prime Service Catalog and FlexPod at Steria

I’d like to share with you some insights from the recent deployment of Cisco Prime Service Catalog from one of our customers: Steria.

Steria is a leading provider of IT-enabled business services with 20,000 employees worldwide. Steria serves private and public sector organizations across the globe – with operations across 16 countries throughout Europe, India, North Africa, and Southeast Asia. With their expertise in IT and business outsourcing, Steria provides innovative solutions to help their clients improve efficiency and profitability.

One of Steria’s recent challenges was how to satisfy its clients’ desire to improve employee productivity and enable employees to work from any device. While IT-as-a-Service is becoming an increasingly competitive market in the Americas, offerings in Europe are still sparse – so this was also an opportunity to provide competitive differentiation for Steria’s services. Steria turned to Cisco to solve 3 key problems:

1. Providing employees with instant on-demand provisioning of desktop software and easy access to workplace IT resources,
2. Enabling employees to work from any device anywhere, and thus optimize computing Total Cost of Ownership (TCO),
3. And providing a simple, user-friendly portal and service catalog to make software offerings easily accessible.

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