Changes in the way we work are creating new challenges in business communications and collaboration. With the growing trend of a more dispersed workforce, organizations are looking to video technologies such as telepresence as the new standard for effective collaboration. To be productive, employees need to have access to the same communication services on any type of device, but organizations are finding it is not easy to deploy video for mobile workers.
Cisco’s call control solution brings together Cisco Unified Communications Manager (Cisco UCM) and Cisco Video Communications Server (Cisco VCS) to offer the same suite of feature-rich communication services regardless of device and location. With Cisco UCM and Cisco VCS, customers can easily collaborate using different devices, from anywhere, and with users within and outside of their organization. The unified communications experience accelerates productivity across the mix of mobile and office and home-based workers.