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Empowering Choice in Collaboration

In my recent blog, Experience Matters in Collaboration (So does Architecture), I shared my thoughts on how we are facing a workplace that is no longer a physical place, but a blend of virtual and physical environments; where employees are bringing their preferences to work and BYOD (“Bring Your Own Device” to work) is the new norm; where collaboration has to happen beyond a walled garden; and any-to-any connectivity is a requirement, not a “nice to have.”

Cisco is committed to delivering a new collaborative workspace that meets our customer’s needs and empowers users to work their way—anytime, anywhere and on any device.  As we announced last week, findings from the Cisco IBSG Horizons Study on virtualization and BYOD  shows that 95% of organizations surveyed allow employee-owned devices in some way, shape or form in the office, and, 36% of surveyed enterprises provide full support for employee-owned devices.   These stats underscore a major shift in the way people are working, in the office, at home and on-the-go, a shift that will continue to gain momentum.

Over the last year, Cisco has demonstrated a commitment to delivering innovative software like Cisco Jabber and Cisco WebEx across a wide spectrum of operating systems, tablets and Smart Phones. We’re seeing tremendous interest in these software offerings. Customers see the value in how these offerings enable employees to work on their terms in the Post-PC era, while still having access to collaboration experiences.

Based on these market transitions, Cisco will no longer invest in the Cisco Cius tablet form factor, and no further enhancements will be made to the current Cius endpoint beyond what’s available today. However, as we evaluate the market further, we will continue to offer Cius in a limited fashion to customers with specific needs or use cases.

Moving forward, we intend to double down on software offerings, like Jabber and WebEx, that provide the anytime, anywhere, and any device experiences. We will leverage key learnings and key collaboration experiences native to Cius in our other collaboration products.

Experience matters, and Cisco is focused on empowering individual collaboration styles more effectively and securely, while providing the broadest choice of collaboration options based on preference, location, and device.

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Mobile Device Gifts for High School Grads?

May 23, 2012 at 9:41 am PST

High school graduation marks a huge milestone in every student’s life as he or she plans and look forward to a new environment, new friends.  Based on the Cisco’s Connected World Technology Report finding, “Half of college students and young employees (49%) said they would rather lose their wallet or purse than their smartphone or mobile device.”

As my nephew prepares for his college journey, what do college kids need most these days?  I recalled what I needed most back in college, scantrons and no. 2 pencils.  I couldn’t attend an exam without them as those are an absolute requirement on every syllabus.  Do scantrons even exist anymore?  Number 2 pencils?  I think back on how technology has really changed our lives.  As I’m searching online for ideas, I came across a few: Read More »

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Technology Changes the Game for Next Generation Governments

May 22, 2012 at 10:02 am PST

Economic development is out and new economic competitiveness is in and the basis of government process is evolving. The old model no longer works as technology is fundamentally changing the way human beings go to work. Today’s technology can deliver a far greater impact at a far lower cost than ever before, and it’s not just a single trend (i.e., broadband, virtualization, cloud computing).

However, governments often make the mistake of evaluating technology based on the sticker price rather than diving further into the full lifecycle of systems to understand their true and lasting impact; I like to call this the Total Economic Impact (TEI).

A new whitepaper, “Economic Game Changer: Powering the Next Generation Government,” and published by the Center for Digital Government, dives into the importance for governments to consider the TEI rather than ROI. Read More »

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The Consumerization of Popcorn… and IT

May 21, 2012 at 6:58 am PST

Technology continues to change not only the tools we use, but the language we use to describe it. Wikipedia describes consumerization as:

…an increasingly accepted term used to describe the growing tendency for new information technology to emerge first in the consumer market and then spread into business and government organizations.

Consumerization absolutely affects technology, but confining the definition to information technology too narrowly defines it. The etymology pins the emergence of the term itself as early as 2001, which is a long time in dog years and at least a half century in technology. But the concept goes back far before Y2K. I could delve into Eli Whitney’s cotton gin, but I’ll stick to less distant history.

Before we get to IT, consider the impact of consumerization on time and choice.

Consumerization & Time
In some ways, our experiences with consumer technology have changed the very speed at which we live our lives. We don’t make time for things the way we used to. We want them now.

It’s the popcorn. OK, it’s the microwave oven. Food is both a human necessity and great motivator. The microwave changed our concept of time and convenience. We haven’t abandoned traditional cooking, but how often do you compare the conventional-oven directions to those for the microwave and think, “I want this to take 45 minutes, 3 minutes just isn’t long enough to wait”?

Popcorn showcases the evolution of our concept of time. Once upon a time, popcorn preparation was at least a 12.4-minute process, start to finish, including the ceremonial melting of butter and cleanup. Plus it required mastering the technique of keeping the pan in constant movement, carefully timing removal to optimize the number of kernels popped.

The mid-1970s arrival specialized popcorn appliances and Jiffy Pop brought popcorn faster and required less clean-up time, while largely eliminating the need for technique. Satisfaction came more quickly and with reduced effort.

And then came the microwave oven and magical little flat packages that fluffed up with aromatic salty goodness in three minutes. Clean up consisted of wiping the buttery stuff off your hands and tossing the bag in the trash. Instant gratification. Near zero effort. Our concept of time? Changed forever.

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The Cloudbook Advantage in a Multi-Device World

At work, I read a lot of material, online and offline — seriously, it’s like a constant in my workflow. That being said, when I’m not reading I’m likely writing something or thinking about what I’m going to write.

When I’m pondering the type of story I’ll work on next, I’m often in front of my notebook computer and widescreen monitor (like I am right now, as I write this paragraph), with hands resting on the keyboard — in hopeful anticipation, for the epiphany that might appear.

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