Last week, the blogosphere was abuzz with fresh insights on business mobility, BYOD, and collaboration. Cisco worldwide sales leader Chuck Robbins highlighted recent research commissioned by Cisco from the Economist Intelligence Unit. His blog talked about the risks and rewards that come with a business mobility strategy. The research showed that business leaders see this new mobile way of working as inevitable, even though it comes with a certain amount of risk for corporate data.
Chuck’s blog also briefly touched on another concept: culture. I recently spent some time speaking with customers about their mobility strategy, and culture came up in some of these conversations as well. When I think about Cisco and other companies I’ve worked with, a big part of corporate culture is defined by how we (as individuals) work, how we share, how we collaborate, and how “close” we feel to others in the workplace. Have you ever reminisced “when I worked for xyz-company, I really felt like I was part of a family?” I know I have.
In today’s non-stop global world, preserving culture is more important than ever, but technology and geography can conspire against culture – and so we have to actively work to preserve culture in modern business environments. One way to promote culture is to create a collaborative and open environment through the use of video collaboration, not just for remote employees, but in every meeting. While ideally every meeting would be face-to-face, the reality of mobility and BYOD is that we’re not always at our desks. Video puts us front-and-center. It forces us to tune in and focus on the conversation at hand. But it also drags our culture and our surroundings into the meeting. I saw this first hand speaking to a customer on WebEx this week, when he unexpectedly turned on his iPhone video, and marveled at how he could walk through his home, streaming video while speaking with me on the call.
And there it was! That simple act of sharing video turned a regular conference call into a vibrant, two-way engagement. If we can make it easy and enjoyable to use video collaboration in the new global, virtual, mobile workspace, we share more than just words – we share culture. And to do that in a mobile environment, you’re going to want a strategy and a partner that can get you there regardless of the device you are using at the moment, be it a traditional PC in an office or cubicle, a thin client delivering a virtual desktop, or a smart phone or tablet.
One thing is for certain – freedom to use a wide variety of items is having a profound impact on society and culture. Putting those devices to use to nourish and extend your corporate culture is an idea that some forward looking IT leaders are already turning into practice. How has, and how will video and mobility impact your workspace and corporate culture? The following info-graphic highlights some of the trends that are driving the need for a seamless blend of mobility, video, and collaboration across all your devices.
Click the tall info-graphic above to learn more, and them come back and post a comment! Tell me how the consumer usage of video and mobility are changing the culture of your company.
I just finished reading Chuck Robbins’ blog on the BYOD trend and its impact on corporate culture. In the blog Chuck cites a recent study on how most executives are still uneasy about their companies’ mobile data-access policies… and it got me thinking about how manufacturers are dealing with this trend.
More and more manufacturing workers are adopting mobile technologies into their workspace, and are growing accustomed to interacting and working in a more visual, virtual, social, and mobile way. In fact a survey conducted by Manufacturing Executive this year noted that 63% of manufacturing companies permit their employees to bring their own devices (BYOD) to work, but only 17% of manufacturing enterprises have a formal BYOD strategy with clear goals and objectives. Manufacturers are struggling with how to create, deploy and enforce sound enterprise wide security polices around BYOD. Protecting intellectual property is only half the concern. Manufacturers must also consider how a breach in security will effect the safety of their workers and environment, as well as, their products.
Although security is a top of mind concern for manufacturers, the promise of deploying a sound BYOD policy can not be discounted. Empowering employees and partners with the freedom to collaborate and access video, data and voice on an open, mobile and personal platform can produce a culture that drives operational excellence, supply chain agility, and innovation throughout the entire manufacturing value chain from the plant floor up through to R&D centers.
For example if there is a problem on the manufacturing line, an employee with access to the company directory on their personal mobile device can locate and contact a supervisor or expert using Cisco Jabber and then launch with a single click mobile Cisco WebEx mobile, where they can show the problem using the video camera on the device and quickly collaborate to solve the problem.
Supply chains can now become more agile and flexible, because customers and the enterprise can analyze, monitor and track progress from order through successful delivery in real-time. Data is now not just captured, stored, analyzed and delivered, but is now acted upon, presented and shared with the appropriate people and systems in real-time.
In addition, a May 2012 Cisco Connected World Technology Report found that two of five survey respondents said they would accept a lower-paying job that offered more flexibility for device choice, social media access, and mobility than a higher-paying job with less flexibility. Crucial for an industry looking to retain and attract a qualified workforce.
Can manufactures continue to avoid the new BYOD paradigm, or are they just delaying the inevitable? Let me know your thoughts.
As a member of the Cisco Public Sector team, and being married to an educator, I have been engaged in a few (sometimes heated) debates on students, teachers and staff bringing their own devices to school. Many teachers have seen impressive results from utilizing students’ own devices in the education process, and with school budget cuts, most teachers do not have any other mobile option, so it’s safe to say that BYOD is taking a strong hold in education.
As a result, schools find themselves addressing unique issues of scalability, security, manageability and budget when it comes to developing and implementing BYOD policies. How will they accommodate in real time the explosion of new devices and applications that students and staff want to use on the network? How will they regulate who uses what device from which location in what manner? How will they support BYOD within a restricted budget?
I recently read an interesting post by Amy Blanchard on this topic. You should check out her recent post on the Cisco Mobility blog, she includes reference to an interesting case study -- definitely worth the read!
By the way, what is your position on BYOD in schools? Love to hear your interesting stories and insights!
We all know something about the evolution of agriculture. Once upon a time, a horse pulled a plow, led by a man who spent days upon days in the fields. And small, local rivers were dammed to redirect water to crops. Today, monster machines plow acres in minutes. And irrigation systems feed farms that are hundreds of miles away.
The long-term evolution of productivity and efficiency was dramatic. But what does the near-term evolution of business processes look like?
I hope you can join Cisco at Gartner’s Symposium/ITxpo. You’ll get near-term business evolution insights from folks like Barry Libenson, CIO of Land O’ Lakes, Inc., and Ron Gilson, CIO of Johnsonville Sausage, Inc. They’ll join Marie Hattar, Cisco’s Vice President of Enterprise Segment Marketing and Bhavani Amirthalingam, World Wide Technology Inc.’s Vice President of Information Technology on Monday, October 22nd at 3:30 pm to discuss the topic, “Work Your Way: A Mobility Strategy for Business Success”.
Cisco’s Unified Workspace makes “Work Your Way” possible
Just a short decade ago manufacturers communicated by phone, by email and by foot. Many business conversations occurred in the same geographic location. Product management, operations meetings and training often occurred on the same campus. A company’s culture and reputation was defined by things like face-to-face meetings, hallway conversations, employee recognition and the attention provided to customers.
Today, employees, supply chains and processes are widely dispersed. Meanwhile, skilled workers are retiring and they’re harder to replace. What evolutionary solutions are manufacturers choosing in order to bring remote and shrinking resources together? Read More »